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Park Place Lexus Plano
Plano, TX
3,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,317 reviews
October 26, 2016
no pressure, pleasant experience My husband and I were amazed regarding the no pressure approach to car selling we experienced at Park Place Lexus Plano. Instead of stressful event, K My husband and I were amazed regarding the no pressure approach to car selling we experienced at Park Place Lexus Plano. Instead of stressful event, KC and Mike made it a very pleasant experience. I love my RX 350!!! More
by Emilina
Employees Worked With
Khurram "KC" Chaudhry, Mike McAllister
October 26, 2016
Excellent service, A+. Pleasant experience, this is my 3rd purchase through Park Place and all of them have been great. Mike O'Brien help me all the way in trying to get wha Pleasant experience, this is my 3rd purchase through Park Place and all of them have been great. Mike O'Brien help me all the way in trying to get what was the best fit for me. Awesome to work with him. More
by Manny M.
Employees Worked With
Mike McAllister, Michael G. O'Brien II
October 25, 2016
Very professional... Michael listened attentively to my leasing needs and explained my options that would best help me. I appreciate is time and honesty. I would recommend Michael listened attentively to my leasing needs and explained my options that would best help me. I appreciate is time and honesty. I would recommend him and Kenneth Adkins to anyone looking for quality service.. More
by Sent 1
Employees Worked With
Kenneth Adkins, Michael G. O'Brien II
October 25, 2016
Surprise Gift for my wife My wife has always wanted a Lexus, but never asked for one.. Her birthday was September 25th and I planned to give her one as a surprise! Jimmy Bryan My wife has always wanted a Lexus, but never asked for one.. Her birthday was September 25th and I planned to give her one as a surprise! Jimmy Bryan was my contact and Salesman at Park Place, not only did he negotiate with me honestly and fairly, but helped me pull off the surprise and he had placed a big Red Bow on it too! Mal Smith More
by Mal Smith
Employees Worked With
Jimmy Bryan
October 23, 2016
Our purchase and experience with Herb Simonsen The Dietz Family, Gerald, Alice, and Geoff had a great experience with Herb Simonsen. He had been recommended to us by a friend and neighbor and he m The Dietz Family, Gerald, Alice, and Geoff had a great experience with Herb Simonsen. He had been recommended to us by a friend and neighbor and he met all our expectations. He listened to and provided information that related to our specific needs. He was patient and available to be sure we understood all answers to questions that pertained to us. The dealership had a very professional atmosphere which made our time there very pleasant. Herb was professional as well as friendly. It will be our pleasure to recommend, and use Herb for our needs concerning our automobiles. We wish him continued success. The Dietz Family More
by may1234
Employees Worked With
Herb Simonsen
October 23, 2016
Superior Car Buying Experience & Satisfaction Some dealerships get it and others don't. It's just that simple. In my 40 years of car buying experience, I can say that Park Place Lexus Plano gets i Some dealerships get it and others don't. It's just that simple. In my 40 years of car buying experience, I can say that Park Place Lexus Plano gets it. When I decided to buy a new RX350 this year, Carl Keith listened carefully to my plan to surprise my wife for her birthday and helped me execute it perfectly. He cut through the red tape and we made the deal efficiently. His professionalism was key in making my buying experience a pleasure. More
by Bob1026
Employees Worked With
Carl Keith
October 21, 2016
Best Car Buying Experience Ever! From the minute we stepped into the Park Place Lexus dealership we were treated very well. Our Salesman was David Parks. He was hands down the best ca From the minute we stepped into the Park Place Lexus dealership we were treated very well. Our Salesman was David Parks. He was hands down the best car salesman we have ever dealt with. He was courteous, patient, very respectful, and he was never pushy or aggressive. He let us proceed at our own pace. He answered all of our questions and was very knowledgeable about the car and about the process. I would not hesitate to use David again and I would recommend him to our family members and to our friends. This was the best car buying experience my wife and I have ever had!!! More
by DFish
Employees Worked With
David Parks
October 19, 2016
Truck This was my third purchase from Park Place why go anywhere else. The other dealers should take note of how you really should treat your customer. Than This was my third purchase from Park Place why go anywhere else. The other dealers should take note of how you really should treat your customer. Thank you Michael O'Brien for making this a pleasure to purchase a vehicle. Thanks Brent More
by Brent 7263
Employees Worked With
Michael G. O'Brien II
October 19, 2016
Viktor Koleychik - Premier sales experience. What I liked best about my dealership experience was Mr. Viktor Koleychik. It isn't an exaggeration to say that I probably aged him a few years with m What I liked best about my dealership experience was Mr. Viktor Koleychik. It isn't an exaggeration to say that I probably aged him a few years with my constant questions, late night phone calls and constant pestering about the location of my vehicle as I awaited its arrival. Prior to making the sale, Viktor took the time to speak with me whenever I had the time, which due to my work, was often during the evening hours when he certainly wasn't at work. I visited several dealerships while making my decision to purchase a vehicle, including multiple Lexus dealerships. It was only in Viktor that I found a salesmen that I felt had integrity beyond reproach. Someone that I could trust to help me make this type of purchase. It took 6 months to purchase a vehicle from Viktor because I tend to research every aspect of something before I buy. Despite this, I was treated like I was a serious buyer at every single interaction with Viktor. That is professionalism I will remember. Thank you, Brent Garcia More
by Araris
Employees Worked With
Viktor Koleychik
October 17, 2016
Love my Lexus Enjoyed working with Adi, very knowledgeable and customer service oriented. He introduced us to the hybrid and we could not be happier. Everyone on Enjoyed working with Adi, very knowledgeable and customer service oriented. He introduced us to the hybrid and we could not be happier. Everyone on the used sales side was pleasant, asked if we were being helped, offered a beverage. Holding back on a five star rating due to the lack of customer service from the new sales receptionist, first impressions do matter, she gets a 1 star. This is our second Lexus and we will continue to recommend Park Place. More
by Texas
Employees Worked With
Adi Ali
