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Park Place Lexus Plano
Plano, TX
3,316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,316 reviews
July 20, 2016
Great Experience Easy to deal with and no pressure from the sales department. Sean was great to deal with! I would highly recommend Park Place to anyone looking to pur Easy to deal with and no pressure from the sales department. Sean was great to deal with! I would highly recommend Park Place to anyone looking to purchase a new or used Lexus. My wife and I are beyond impressed! More
by nclements83
Employees Worked With
Sean McClowry
July 19, 2016
Another great buying experience at Park Place Lexus This is the third car that I have purchased from this dealer in the last 12 years and my experience continues to be very positive! I find it hard to This is the third car that I have purchased from this dealer in the last 12 years and my experience continues to be very positive! I find it hard to buy a car from anyone else because I know that I will be treated so well throughout the time that I own my vehicles. Great working with Kenneth this time. He handled the sale with true professionalism. More
by Rick
Employees Worked With
Kenneth Adkins
July 18, 2016
Great experience This is my first experience with Lexus in general and Park Place specifically. I really didn't plan on getting a vehicle on Friday evening when I went This is my first experience with Lexus in general and Park Place specifically. I really didn't plan on getting a vehicle on Friday evening when I went to test drive the CT hybrid. I had planned to turn in my current Prius lease for another one the following day but wanted to check out the CT before doing so in case it was a better option. I wasn't a fan of the CT so Zane Sommer, the sales experience manager we worked with, suggested the ES hybrid. It wasn't in the price range we were looking for but he suggested leasing a certified pre-owned one instead. We really hadn't even thought about that option until he mentioned it and it turned out to be the perfect plan. He was able to get the payments where we wanted them and they had a vehicle on the lot that I loved. The whole process was easy, quick and painless, unlike other experiences I've had with other dealers in the past. Zane did a great job and was a joy to work with. I highly recommend working with him if you're looking to buy or lease a Lexus. More
by cturk522
Employees Worked With
Zane Sommer
July 15, 2016
Wish I would have called Brian earlier We had purchased our last 2 RX-350's from another Lexus dealership. When we decided to trade our last car we contacted the previous dealership and th We had purchased our last 2 RX-350's from another Lexus dealership. When we decided to trade our last car we contacted the previous dealership and they gave us their "best offer" and it was unacceptable. We also wanted to drive the new 2016 car before committing to purchase and previous dealership hemmed and hawed about letting us have one for an hour or two to be sure. I contacted Brian one day and the next day we were driving over to Plano where the "deal" was considerably better and they gave us a brand new 2016 RX-350 to drive and told us to just have it back by 5 pm when they closed. Unbelievable!! Believe it or not, it got better from there. Everything about dealing with Park Place Plano was far superior to the previous deals we had with the other Lexus dealership. I honestly can't recommend Brian and Park Place Plano high enough. Thanks to Brian and Mike M for making this transaction nothing short of a joy!! More
by Grant Metsger
Employees Worked With
Brian Safianow, Mike McAllister
July 13, 2016
I would like to thanks Michael and the staffs This is my first Lexus purchase from Park place Lexus Plano. It was wonderful experience I would like to thanks Michael O'Brien and all staff for help This is my first Lexus purchase from Park place Lexus Plano. It was wonderful experience I would like to thanks Michael O'Brien and all staff for help. I would recommend him to all of my friends who would like to buy a Lexus. More
by Saiyouth 913
Employees Worked With
Michael G. O'Brien II
July 13, 2016
My First Lexus Gabriel was fantastic to work with from start to finish. He made my very first car buying experience a lot less intimidating than I was anticipating! Gabriel was fantastic to work with from start to finish. He made my very first car buying experience a lot less intimidating than I was anticipating! He was not only very knowledgeable about the product but he was also very honest. At no point did I feel pressured into making a decision. It was very important to him that I chose the right car for me and gave me all the information I needed to make an educated decision. Finally, Gabriel went out of his way to make sure that my customer service experience at Park Place Lexus was nothing short of exceptional. He always made an effort to make himself available both during and after the buying process whether I stopped in at the dealership or if I needed to text him with questions. He is always there for his clients, offering a prompt response. And I really appreciated that personal touch. Thank you Gabriel! More
by Michelle Martin
Employees Worked With
Gabriel Delgado
July 12, 2016
Roger Burton is Wonderful! Roger Burton has been so wonderful. This is my second vehicle I have leased from Park Place with his help and I would not go anywhere else. He makes t Roger Burton has been so wonderful. This is my second vehicle I have leased from Park Place with his help and I would not go anywhere else. He makes the whole experience easy and is so helpful. I love my new NX200 and really appreciate everything he has done for me. Thank you Michelle Magee More
by michellew75023
Employees Worked With
Roger Burton
July 12, 2016
Outstanding Service Gabriel at Park Place in Plano is fantastic. He found exactly the right car that we were looking for and really worked with us to meet our monthly pay Gabriel at Park Place in Plano is fantastic. He found exactly the right car that we were looking for and really worked with us to meet our monthly payment goals. He never hounded us with calls or texts while we were making our final decision, which was so appreciated. Park Place overall is a great dealership that really takes care of us, we love the Park Place app! More
by Dalheim
Employees Worked With
Darren Smith, Don Mitchell, Gabriel Delgado
July 12, 2016
A great experience with Gabriel Gabriel was very helpful with everything. He made sure to find what I needed and never did he push me for anything extra. After the car purchase he ma Gabriel was very helpful with everything. He made sure to find what I needed and never did he push me for anything extra. After the car purchase he made sure everything was going well with my new car. Overall, Gabriel was great and he made my first car purchase experience a lot better than what I first thought it would be. More
by Yajaira
Employees Worked With
Gabriel Delgado
July 10, 2016
Roger Burton was terrific! I recently purchased a pre-owned IS 250 from Roger Burton. Roger was so helpful, attentive and easy to work with; everything he promised was delivere I recently purchased a pre-owned IS 250 from Roger Burton. Roger was so helpful, attentive and easy to work with; everything he promised was delivered. The entire process - from initial contact to financing to vehicle delivery - was seamless. I must say, I was not looking forward to the car-buying process, but Roger and Park Place were excellent and greatly exceeded my expectations. I have already recommended him to several friends who have commented on how much they love my new car! More
by Marcia W
Employees Worked With
Roger Burton
