Park Place Lexus Plano
Plano, TX
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Gabriel is the bomb.com Not only do I love my car, but love the service I received just as much. Gabriel worked with us in a timely manner and I love that he took care of the Not only do I love my car, but love the service I received just as much. Gabriel worked with us in a timely manner and I love that he took care of the finance side as well, so we never had to leave his desk! More
Professional Adam is a complete professional! This was my second experience with Adam. He makes the process easy and enjoyable!! I am sure we will work together Adam is a complete professional! This was my second experience with Adam. He makes the process easy and enjoyable!! I am sure we will work together again. More
Professional Gabriel was an awesome salesman and put up with our every need and haggling and everything! He was on point and didn't beat around the bush no show pu Gabriel was an awesome salesman and put up with our every need and haggling and everything! He was on point and didn't beat around the bush no show pushing vehicles that we didn't want upon us. Blake was shadowing Gabriel as did just as a fantastic job! I've never been to a more professional dealership with the willingness to really make the customer happy and oblige to their every need and be courteous yet genuine in their efforts. I won't ever go to another dealer and anyone looking for an amazing vehicle and service I will point to Park Place Plano and tell them to see Gabriel! Thank you all so much for your time and patience! More
The best customer service award should go to It was a nice surprise to have a women sales person help me! Courtney helped me to take delivery of my car and even though I knew a lot about the vehi It was a nice surprise to have a women sales person help me! Courtney helped me to take delivery of my car and even though I knew a lot about the vehicle already she showed me a lot of features on my car that I didn't even know. I appreciated that she spent her time to help me understand my new car and made it an exciting experience for me! I was shocked to hear that she was still in training as she was more professional and knowledgeable than sales people I have worked with in the past. Jordan was also very friendly, prompt with her delivery time and overall it was a quick process to sign paperwork and take delivery of my vehicle. Being from out of state it is nice to know I can count on Park Place Lexus to provide me good service and competent sales people. More
First in class, expertise and excellence! Recently I decided it was time to trade in my 2007 for a newer IS. I was apprehensive but I am so glad I did. I was referred to Adam Remington and let Recently I decided it was time to trade in my 2007 for a newer IS. I was apprehensive but I am so glad I did. I was referred to Adam Remington and let me tell you, this has been the easiest, most hassle free car buying experience I have ever had. The deal he worked for me was amazing and I am so happy with my purchase. Adam really went above and beyond. He is more than patient (and believe me I can be ridiculously irritating with the amount of questions I can come up with), courteous, and extremely knowledgeable. Nick Kowalsky the finance director is just as great. The combination of these two made a lasting first impression. I am a customer for life. Thank you for everything! More
Excellent service and customer care I am a returning Park Place Lexus Plano's customer and their service has reinforced my belief that this is by far the best dealership in town. Blake C I am a returning Park Place Lexus Plano's customer and their service has reinforced my belief that this is by far the best dealership in town. Blake Cooper helped me with familiarizing me with the cars technology and pointed out some of the unique features. The service efficient and courteous. I would highly recommend work with this young man. More
Once again! Once again, Parkplace Lexus Plano never disappointed me, especially working with Gabriel Delgado, real easy, also with the help of Mr. Blake Copper, g Once again, Parkplace Lexus Plano never disappointed me, especially working with Gabriel Delgado, real easy, also with the help of Mr. Blake Copper, great experience. I have purchased one car before, so they already have my information, just purchased another one, came in at 11:20, look at the car, everything went well, walk out with a car and smile on our family around 2:00! Highly recommend. Definitely come back in the future! Very soon. More
Responsiveness Herb was very responsive to my inquires from the time of my initial visit to when we completed the deal. This included feedback during the off hours Herb was very responsive to my inquires from the time of my initial visit to when we completed the deal. This included feedback during the off hours which was important since I needed a vehicle right away. Also when the deal was effectively completed he had the team buff out a number of scratches on the car. Within two days I have put on over 1000 miles and the vehicle is operating perfectly! I have already recommended Herb to my son-in-law. More
Best car buying experience ever The moment you walk into Park Place you are greeted by warm smiles ,beautiful dressed people. Jimmy Bryan was my sales contact was a given from a fr The moment you walk into Park Place you are greeted by warm smiles ,beautiful dressed people. Jimmy Bryan was my sales contact was a given from a friend that said you will just think this man is the best He also is a Park Place customer. I met Jimmy and he was prepared to look at IS250's that had the features I wanted. He showed me everything with every feature I had asked for and within my budget. We test drove them , he explained features of the car and also the services offered on the car with Lexus and Park Place Lexus, in no time had the offer for my car was presented and was very fair. In 3 hours I was approved and in the said the car would be ready Friday with my windows tinted. I came in Friday and Jimmy went over all aspects car again Jimmy was down to Earth and made me feel comfortable. Thanks again to Park Place in Plano for making this the best ever and most enjoyable experience in purchasing a car. . Regards David D. More
Salesman very professional and polite. My salesman very professional and explained in details and surprised he didn't push or pressure me. He was the best sale person I have every had. Awes My salesman very professional and explained in details and surprised he didn't push or pressure me. He was the best sale person I have every had. Awesome !!! More