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Park Place Lexus Plano
Plano, TX
3,230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 13, 2016
Gabriel is awesome Gabriel made the process of leasing a new car easy. I'm a loyal Lexus customer and have always been impressed with the outstanding customer service. Gabriel made the process of leasing a new car easy. I'm a loyal Lexus customer and have always been impressed with the outstanding customer service. More
by Mcola12
Employees Worked With
Gabriel Delgado
Helpful February 12, 2016
The Brian Experience!!!! Brian made my new car buying experience a great experience. He listed and recommended options that would specifically suit my needs. Brian was very Brian made my new car buying experience a great experience. He listed and recommended options that would specifically suit my needs. Brian was very courteous and professional yet I felt like I was talking to my long time friend while buying new car. Easy to talk to and understands your needs as if they were his own. Thanks for everything Brian!! More
by Reggie
Employees Worked With
Brian Safianow
February 10, 2016
Refreshingly simple experience - thanks to Herb! Herb made the whole car-buying experience great - it was wonderful working with him. The process at Park Place Lexus lets you work with your salespers Herb made the whole car-buying experience great - it was wonderful working with him. The process at Park Place Lexus lets you work with your salesperson end-to-end - from test drive through purchase - rather than getting shuffled from sales person to sales manager to the finance department like many other dealerships. What a joy and relief! Herb was straightforward, honest and very knowledgeable. We couldn’t be more pleased with the experience! More
by michelle214
Employees Worked With
Herb Simonsen
February 10, 2016
Best car buying experience...EVER! I'm turning 50 this summer...gulp. So I've bought a car or two in my life. My experiences were "worse" each time, despite returning the the same dea I'm turning 50 this summer...gulp. So I've bought a car or two in my life. My experiences were "worse" each time, despite returning the the same dealership for most of my purchases....seemed the opposite should have been true, right? Anyway...had settled in on a particular vehicle, an Acura actually. The Lexus 400 has been my dream car forever, but it's just still a bit out of my comfortable price range. So I found this Acura to be the next best thing. Then one with my preferred color/features package popped up at Park Place Lexus! I was happy because my folks and sister get their cars there, so it felt like "home" already. I spoke with HERB SIMONSEN on the car. He was extremely efficient and polite. Over the next several days and several trips to Park Place, I found the dealership and Herb extremely easy to work with, and exceptionally "classy". They offered up their "best deal" without my even asking for it, and after research, I knew it was a good/fair deal so I took it! They let me take the car out for several hours one afternoon, to have my garage check it out and to just get to know it. I subsequently fell in love and bought it the next day. *My only complaint was that another Acura being sold at a Lexus dealership (in Ft. Worth) had offered "Free lifetime washes" with the purchase. I had hoped to negotiate this same thing with Park Place, but was told by Herb, who did TRY and get this for me, that it was not possible. :( But other than that minor disappointment...I HIGHLY recommend this dealership...and HERB! My daughter loves to go for their "awesome complimentary hot chocolate and wi-fi", and I just love how I'm treated. Hopefully my next car will be my dream one, and I'll be purchasing with Park Place again! THANK YOU PARK PLACE... Jen Marini More
by coolhandlou
Employees Worked With
Herb Simonsen
February 10, 2016
Simple and professional (as usual) experience with Brian!! I travel a lot with work so I did not have a lot of time to spare. I came in on a Saturday and Brian had the car and paperwork waiting on me! Much to I travel a lot with work so I did not have a lot of time to spare. I came in on a Saturday and Brian had the car and paperwork waiting on me! Much to my surprise it was a fairly quick and painless :) process. This is my 2nd purchase with Brain and definitely not my last! More
by Rendi
Employees Worked With
Brian Safianow
February 09, 2016
Able to do the impossible! David Parks and Nicole the Finance Manager were amazingly courteous and professional. They worked with me and kept me motivated during the process. David Parks and Nicole the Finance Manager were amazingly courteous and professional. They worked with me and kept me motivated during the process. I was approved for two leases with Lexus, my wife and I drove out of the Dealership with two brand new cars. They were able to help me with negative equity in regards to my trade in and they worked around some of my credit issues. David was 100% accessible 24/7 and he made it happen; very professional; I will be recommending him to my family and friends. More
by goobers44
Employees Worked With
David Parks
February 08, 2016
A+ 5-Star Customer Satisfaction with Greg Ebenholtz at Lexus We had a great customer service and car buying experience. No long drawn-out haggle mess like other dealers, will return to Greg and Park Place Lexus We had a great customer service and car buying experience. No long drawn-out haggle mess like other dealers, will return to Greg and Park Place Lexus in the future. More
by FriscoTxRealtor
Employees Worked With
Greg Ebenholtz
February 06, 2016
Another Lexus Car Gabriel was the best! So professional and patient with my husband and I as we contemplated the many options available in today's car buying market. Gabriel was the best! So professional and patient with my husband and I as we contemplated the many options available in today's car buying market. He was upfront and honest during the process and effectly outlined the options available. It was ultimately his ability to show us the value in Lexus and Park Place that made it comfortable for us to make the choice to stick with Lexus for our new car purchase. Having someone that is with you through all steps eases any concerns you have and we could not have been more pleased with the level of service we received from Gabriel! More
by Priyapatel11
Employees Worked With
Gabriel Delgado
February 06, 2016
One of the Best My son recently purchased a car from Gabriel and then he recommended him to us and it's safe to say that Gabriel did everything he could to make us go My son recently purchased a car from Gabriel and then he recommended him to us and it's safe to say that Gabriel did everything he could to make us go home happy. He answered all of our questions and treated us like family, which is rare and a first time in purchasing a car. Best decision that we've made was going to Gabriel and we will for sure be back for another car whenever the time is right. Wonderful experience all around and just a class act. Would give more than five stars if I could! Thank you again Gabriel! More
by Ihab Abualneel
Employees Worked With
Gabriel Delgado
February 06, 2016
Outstanding Experience! I considered other makes and models but came back to Park Place Lexus - Plano to lease my IS200t. Dave Parks made the no pressure selection and lease I considered other makes and models but came back to Park Place Lexus - Plano to lease my IS200t. Dave Parks made the no pressure selection and lease process super easy, informative and enjoyable! More
by PatrickIS200t
Employees Worked With
David Parks
