
Park Place Lexus Plano
Plano, TX
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Great professional and friendly experience ! What a pleasant experience ! Gabriel was not only friendly and knowledgeable but also payed great attention to what we said and helped us to make t What a pleasant experience ! Gabriel was not only friendly and knowledgeable but also payed great attention to what we said and helped us to make the decision. The whole process went smoothly and quickly. I highly recommended Gabriel to anyone. Also Park Place Lexus is the best dealership comparing with other places such as BMW and Mercedes Benz. It provides great customer service since I used to own a RX. More
Friendly Customer Service Zane was great to work with! He listened to what I was looking for and spent the time to find it for me. He made the purchasing process as easy as pos Zane was great to work with! He listened to what I was looking for and spent the time to find it for me. He made the purchasing process as easy as possible and did it all with great customer service. I highly recommend working with Zane and Park Place Lexus. I am loving my new ride and know I can reach out anytime with questions in the future. More
Deceptive & gimmick sales advertising I received a flyer in the mail from Park place Lexus Plano to trade my car towards a Lexus and the flyer indicated we will offer 110%+ plus Generous I received a flyer in the mail from Park place Lexus Plano to trade my car towards a Lexus and the flyer indicated we will offer 110%+ plus Generous Savings offer to $10.000.00 or .9% APR, so contacted the dealer to see if they can deliver what they claim, unfortunately to find out non what they promised is true, so it left and made me believe Lexus dealers marketing is a gimmick, it is based on deceptive after I received a quote I find out they are giving me 30% less whole sale NOT 110 % market value & no Generous saving as they stated, I think this is very damaging to Lexus reputation and I will not consider Lexus in the future to me or to any one I know. word of advise, stay away from this dealer, even you might want consider a different dealer if comes to service your Lexus since their sales department based on gimmick, I will be contacting Lexus to see what they say about my experience with PARK PLACE LEXUS OF PLANO. More
great services It was enjoyable services. All sales are very considerate. The facility is clean and roomy; all people at dealership are friendly. Overall, it was g It was enjoyable services. All sales are very considerate. The facility is clean and roomy; all people at dealership are friendly. Overall, it was great experience. More
A salesman with a smile Zane knows why he leaves his home for work, and that is, to make buying a car at the dealership an enjoyable adventure. This was our experience. Even Zane knows why he leaves his home for work, and that is, to make buying a car at the dealership an enjoyable adventure. This was our experience. Even after the purchase, I still got prompt responses to my follow up questions. It's a great dealership. Keep it up! More
Pleasant surprise This was my first purchase of a Lexus and the entire experience was a pleasant surprise. None of your typical purchase hassles.The sales person who as This was my first purchase of a Lexus and the entire experience was a pleasant surprise. None of your typical purchase hassles.The sales person who assisted us, Don Mitchell, was very knowledgeable as well as open and honest throughout the process. My wife loves the car and I would definitely recommend Don to anyone looking at purchasing a new vehicle. More
Great dealership - Great Sales Person Went by to buy a used car for my son. Did not find exactly what I wanted, but was very impressed with the dealership and mainly the sales Person Herb. Went by to buy a used car for my son. Did not find exactly what I wanted, but was very impressed with the dealership and mainly the sales Person Herb. So I decided to give them a try when I was buying a used car for my Daughter. I called Herb told him what I wanted, and boy did they deliver. No pressure, very professional, listen to what my needs where, and did not waste any of my time. The best car buying experience I had, and I have bought a lot of cars. Will be going back here many times in the future. Thanks Herb, for your help and putting a great big smile on my daughters face. Merry Christmas, Rodney More
Lemons to Lemonade My original experience with Park Place Plano was really disappointing due to some issues with my vehicle and my salesperson. But Andrew Garcia's patie My original experience with Park Place Plano was really disappointing due to some issues with my vehicle and my salesperson. But Andrew Garcia's patience, diligence, and genuine commitment to customer satisfaction resulted in my driving away happy and restored my faith in Park Place's stellar reputation. Andrew was TRULY a pleasure to work with! We are looking forward to a long working relationship with Andrew and Park Place!! ?? More
Excellent Service I continue to have a relationship with the people at Park Place Lexus because of their excellent customer service. From the moment I pull up, I am pro I continue to have a relationship with the people at Park Place Lexus because of their excellent customer service. From the moment I pull up, I am promptly greeted & shown respect for my time & needs. I recently purchased a new Lexus from them because of the outstanding service I received on my former Lexus. Don Mitchell was super to work with during my car buying experience. He was patient, explained everything, answered all my questions & is trustworthy. Great experience! Keep up the good work @ Park Place Lexus! More
Great Experience All Around Gabriel was probably the best salesman that I have ever dealt with. He was very understanding and did everything he could to get me in a new car right Gabriel was probably the best salesman that I have ever dealt with. He was very understanding and did everything he could to get me in a new car right away and it was a pleasure working with him. I have told countless people about him if they're looking for a new car. I am truly enjoying my new car and appreciate everything that he did for me. More