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Park Place Lexus Plano
Plano, TX
3,316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,316 reviews
August 04, 2015
Satisfied Customer Just bought my second car from Mark at Park Place Lexus of Plano. That is saying a lot since I keep my cars for 6-10 years. To me, the fact Mark has Just bought my second car from Mark at Park Place Lexus of Plano. That is saying a lot since I keep my cars for 6-10 years. To me, the fact Mark has stayed with the same dealership that long says a lot. Sales is by nature, very transient. Sales folks in all industries bounce around quite a bit. Mark sold me a Lexus ES350 in 2007 and just sold me a Lexus ES300 Hybrid Saturday (August 2015). He kept in touch over the years and when I finally was ready, he made me a good deal. Love the fact he has succeeded with Park Place this long and has been as loyal to Lexus as an employee as I have as a customer. By the way, the fact his product lasts 8 years tells you something else! I fully recommend Mark as a great person to deal with. More
by ahochfelder
Employees Worked With
Mark Dresselhuys
August 03, 2015
Excellent customer service! Park Place made my car purchase really easy. The customer service was great and everybody was well mannered. I would definitely recommend this dealers Park Place made my car purchase really easy. The customer service was great and everybody was well mannered. I would definitely recommend this dealership if you want a great car buying experience. More
by Klopez017
Employees Worked With
Gabriel Delgado
August 02, 2015
Exceptional!! This was the best new car purchase experience I've ever had! They were extremely professional and worked very hard to get me exactly what I wanted. Ex This was the best new car purchase experience I've ever had! They were extremely professional and worked very hard to get me exactly what I wanted. Extremely fair with my trade-in. I will be a customer for LIFE! More
by lsqualls
Employees Worked With
Bill Lang, Mike McAllister
August 01, 2015
Stress Free Car Buying This is my seond car at Park Place. It's a very stress free enviorment and they take care of you. No pressure selling just look at your needs and reco This is my seond car at Park Place. It's a very stress free enviorment and they take care of you. No pressure selling just look at your needs and recommend what do they think, I will definitely be back. Right now my wife wants to enjoy the new RX. More
by A dixit
Employees Worked With
Zane Sommer
July 30, 2015
Leased a Lexus NX The entire experience was wonderful. Never decided on a car this quick. Gabriel was awesome and did not pressure us at all unlike other salesmen we ha The entire experience was wonderful. Never decided on a car this quick. Gabriel was awesome and did not pressure us at all unlike other salesmen we have come across before. His overall knowledge about the car was great. We are extremely satisfied with the car and the customer service offered by both Park Place and Gabriel in particular !!! More
by prabhu_shankar
Employees Worked With
Gabriel Delgado
July 30, 2015
Good Sirvice I recommend the Park Place LEXUS Plano. I purchased first LEXUS 2004. I enjoy very much and We Idecide this time buy again. Good locaiton/Friendly/Kin I recommend the Park Place LEXUS Plano. I purchased first LEXUS 2004. I enjoy very much and We Idecide this time buy again. Good locaiton/Friendly/Kindness/Clean. More
by myoko385
Employees Worked With
Gabriel Delgado
July 29, 2015
non existent help from service advisor joaquin alonso defective navigation upgrade. service advisor joaquin alonso contacted by phone with message left x4 and had NO response at all. had to use email to b defective navigation upgrade. service advisor joaquin alonso contacted by phone with message left x4 and had NO response at all. had to use email to bring problem to dealer attention. Dealship not interested in providing any help. told me to take up issue with Lexus corporation. UPDATE: 7/31/2015 spoke with rod moreno who was very apologetic about the above incident. he assured me this was not the way park place lexus deals with customer problems. we basically resolved the issue and i would now feel comfortable going back to dealership. mr. moreno stated that i could call him directly for any problems and gave me the name of his top service advisor. i'm now satisfied with resolution. More
by sid bernstein
Employees Worked With
joaquin alonso
July 29, 2015
Most awesome salesperson EVER! My experience at Park Place Lexus with Greg Ebenholtz was, by far, the best purchase of a new car EVER. He was extremely thorough, knowledgeable, pro My experience at Park Place Lexus with Greg Ebenholtz was, by far, the best purchase of a new car EVER. He was extremely thorough, knowledgeable, prompt to respond, friendly & "no pressure". It was a very easy process! More
by charlie p
Employees Worked With
Greg Ebenholtz
July 29, 2015
Best experience ever! I've had many car buying experiences and I will say Thanks to Jerry! I'm a Park Place customer for life. I called in route 40 minutes before closing I've had many car buying experiences and I will say Thanks to Jerry! I'm a Park Place customer for life. I called in route 40 minutes before closing. He answer my list of questions in route to dealership, met me upon arrival and test drove the car of my dreams. Stayed past closing and got everything prepped for a next day finalizing and pick up. Jerry was prompt, professional and most of all very personable. He and Jordan in Technology even went the extra mile, Jerry new I had little children. Took the time (without request) to research/show me out to lock out rear console controls if needed from little hands :). This to me shows, I was not just a sale, I was family. No pressure, just and outstanding buying experience! Without Jerry this day wouldn't have been as exciting as it was! More
by S. Daniel
Employees Worked With
Jodan in Technology, Jerry Hinson
July 29, 2015
Great experience year after year Mark Dresselhuys is the best. Trustworthy, outstanding service, knowledgeable. I'm on car #5 with Mark and Park Place. Omar in service always takes Mark Dresselhuys is the best. Trustworthy, outstanding service, knowledgeable. I'm on car #5 with Mark and Park Place. Omar in service always takes car of us (currently 2 Lexus cars). February I plan to lease a new one. More
by thomasnmitchell
Employees Worked With
Mark Dresselhuys
