Park Place Lexus Plano

A DIFFICULT DECISION MADE EASY I did not plan to buy a vehicle when we stopped by your dealership. I wanted to look at a Lexus IS that was black with black interior. Sean (he met I did not plan to buy a vehicle when we stopped by your dealership. I wanted to look at a Lexus IS that was black with black interior. Sean (he met us as we came in) took us directly to one and as I suspected, it was just too small a car for us. Sean said, "Let me show you an ES. I think that may be more what you are looking for". I fell in love with it immediately. It was exactly what I wanted. I was a little nervous because I had not done any research on that type vehicle and did not know what to expect as far as book values. Sean pulled up all that information on his computer for us to view. His price was fair and he made our purchase so easy. He offered us refreshments and showed us around your beautiful dealership while we waited on paperwork. We had a wonderful experience and now we know where to purchase our next vehicle. And we will ask for Sean!! More

Great car buying experience!! This was the first time for my wife and I at Park Place Lexus; however, highly recommended from family member and friend. Viktor, our sales agent, pro This was the first time for my wife and I at Park Place Lexus; however, highly recommended from family member and friend. Viktor, our sales agent, provided great details about the vehicle, the overall deal and what I now call the "The Park Place Way" - a calm and friendly way of doing business at a car dealer. Viktor's excellence at customer service was seconded by Kendall, our finance manager. Kendall made my wife and I felt as though we were at home, and not at the usual stressful environment a car dealer finance manager office makes you feel. I definitely look forward to going to Park Place not only for car service and a new car in the future, but also as the Place to hang out with these new two friends (Viktor and Kendall) More

"My Favorite Place to buy a car" Kelli Hansen and everyone at Park Place Lexus Plano have made buying a car a great experience instead of a dreaded one. Friendly, quick and simple wi Kelli Hansen and everyone at Park Place Lexus Plano have made buying a car a great experience instead of a dreaded one. Friendly, quick and simple without any hassle at all. I have bought two used cars from them and each time they gone out of their way to make things perfect! Thanks Kelli, best salesperson ever! More

2nd time buying a car here - great experience again! This is my second time buying a car from Park Place. The first time was from Kenny, this time was from Adam. We came back because of Kenny's great s This is my second time buying a car from Park Place. The first time was from Kenny, this time was from Adam. We came back because of Kenny's great service, and when he was out for an extended period of time, Adam was able to help us to the same level of satisfaction we experienced last time. This time around was a 2 car deal - I bought a used car and my wife leased a car. Adam ran around, helped us get the exact prices we were looking for, and really took care of us. Although we stayed later at the dealership than we and they expected, they were professional and helpful the entire time. I will be looking for another used car for a family member, and I will no doubt come to Park Place to make my purchase. More

Best experience I've ever had in buying a car Thoroughly enjoyed the whole experience of buying a car from Park Place (I'm 70 and have bought a few cars in my lifetime). Usually I dread the exper Thoroughly enjoyed the whole experience of buying a car from Park Place (I'm 70 and have bought a few cars in my lifetime). Usually I dread the experience, but this time was quite different. Darren Wagoner answered every question, knew his product, and was very kind and professional. Enjoyed the tour of the building and seeing where the cars were worked on--I didn't even recognize it as the place where work was done on the cars--absolutely amazing! To top it all off, I love my new car! Thanks Darren and thanks, Park Place! More

Long Distance 2015 RX350 Purchase - Excellent Experience A huge thank you to Park Place Lexus in Plano, Texas for making my car buying experience the BEST I HAVE EVER HAD!! A special thanks to Stephen Wedde A huge thank you to Park Place Lexus in Plano, Texas for making my car buying experience the BEST I HAVE EVER HAD!! A special thanks to Stephen Wedderburn, our salesman for being so easy to work with via phone and email and giving us a ‘spot on price’ without the need to us to ‘haggle’. Thanks to Tristan, Stephen’s assistant, for picking us up at the airport and going over all the details about my new 2015 RX350 while driving to the dealership and making sure my ‘technology’ was set up in the car and ready for our drive home. Everyone we encountered at this dealership was professional and went the extra mile for us. We appreciate the 'excellent experience'. Thanks again!! More

Don Mitchell was great to work with! Park Place Lexus Plano made our car buying experience a great one! They were all very attentive and made us feel special. Our sales person, Don Mitc Park Place Lexus Plano made our car buying experience a great one! They were all very attentive and made us feel special. Our sales person, Don Mitchell, was very knowledgeable on their vehicles and helped us through the whole process. The dealership showroom is incredible and the service area is truly state of the art! More

Superb, personalized service. Attentive group of guys. Professional but yet personable. Best used car experience ever. Will be buying my next new vehicle at Park Place Lexus Plano! Attentive group of guys. Professional but yet personable. Best used car experience ever. Will be buying my next new vehicle at Park Place Lexus Plano! More

"Car Buying Made Simple with Excellent Customer Service" My fiance and I had one of the best sales experience with Mike Ruscoe. He was very knowledgeable and supportive throughout the whole process. Mike d My fiance and I had one of the best sales experience with Mike Ruscoe. He was very knowledgeable and supportive throughout the whole process. Mike did anything and everything to make us feel comfortable and a part of the Park Place family even before we closed the deal. It was truly the best car buying experience I have ever had to date. We are most grateful for the after support we have received from Mike in the form of follow up calls and emails to thank us for our business and offer assistance. I appreciate all Park Place Plano has done and I tip my hat to Mike for his excellent service. More

Great job Michael Redd~! Michael Redd at Park Place Lexus Plano was fantastic to work with. He was easy-going, knowledgeable and fun. If he didn't have the answer to somethi Michael Redd at Park Place Lexus Plano was fantastic to work with. He was easy-going, knowledgeable and fun. If he didn't have the answer to something - he would find out and give me a call right back. I have already referred him to friends. We love our car and the service we received from Michael. More