
Park Place Lexus Plano
Plano, TX
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"Exceptional" Kelli was exceptional from start to finish and GREAT to work with. Very professional. She took care of every detail from the very begining and follo Kelli was exceptional from start to finish and GREAT to work with. Very professional. She took care of every detail from the very begining and followed all the through to the very last step of getting the registraton. I was very happy with the whole car buying experience! Thank you, Kelli! More
Great dealership with great employees. Victor was incredible from start to finish. He was a true professional and made us feel comfortable with the process and answered all questions in de Victor was incredible from start to finish. He was a true professional and made us feel comfortable with the process and answered all questions in detail. We would definitely recommend this dealership and Victor to any friends and family. More
My Convertible Mark Dresselhuys, did a fantastic job of locating a car for me. I called him with the type of car I was looking for and he called me back and said I h Mark Dresselhuys, did a fantastic job of locating a car for me. I called him with the type of car I was looking for and he called me back and said I have a car you should stop by and check out. I did, loved the car and purchased it! Mark was very professional and delivered Outstanding Customer Service. Sina, my service representative was outstanding also! More
10, 10,10.. Outstanding! Joe was outstanding every step of the process, even lowered my payments. I Highly recommend Joe Pack and will definitely purchase again based on m Joe was outstanding every step of the process, even lowered my payments. I Highly recommend Joe Pack and will definitely purchase again based on my experience. Traded 2014 INFINITI Q50S for 2014 LEXUS IS350 F-Sport. More
2010 Lexus RX350- Super-Satisfied Customer! After finding this vehicle online and visiting the dealership, we knew that is exactly what we wanted due to the price, look, feel, and excellent cust After finding this vehicle online and visiting the dealership, we knew that is exactly what we wanted due to the price, look, feel, and excellent customer service we received. Tom and the staff were very willing to do what they can within their limit to make this steal of a deal possible. We were struggling between whether to trade in our car or sell it on our own. However, Tom was able to work with the manager to offer us a deal we couldn't refuse in the end. We were extremely satisfied with the follow ups leading up to the purchase of this exquisite car. We left the dealership feeling very comfortable with the purchase knowing that we got a great deal and great experience to go along with it. Moreover, we came in with a rate from our bank, which the dealership was able to beat! This ended up making the car buying experience even more enjoyable and easy. I must admit, we were very hesitant about going to a dealership but we would definitely consider Park Place Lexus in Plano and Tom Peacock to assist with future purchases! More
Another great experience We have been buying cars from Ty for almost 12 years now. I just purchased my 3rd Lexus and the 9th one in our family. We wouldn't consider buying fro We have been buying cars from Ty for almost 12 years now. I just purchased my 3rd Lexus and the 9th one in our family. We wouldn't consider buying from anyone but Ty. He always goes above and beyond and I know when I'm ready to get something new he's just a call away. He's always ready and willing to make it happen and will work with me until we get everything just right. We feel like Ty is more of a friend than a car salesman and we have really enjoyed working with him over the years. I would recommend him to anyone in the market! More
Outstanding Buying Experience Mark was extremely helpful and did a great job searching for cars that fit the criteria I was looking for. Mark called me and asked me to come by and Mark was extremely helpful and did a great job searching for cars that fit the criteria I was looking for. Mark called me and asked me to come by and check this IS250C, and it was the perfect match for me! Thanks Mark! More
4th Car I have Bought from Park Place Lexus! Just bought my 4th car from Park Place last month and it has always been a class experience! It is even better now with their new location in Plano. Just bought my 4th car from Park Place last month and it has always been a class experience! It is even better now with their new location in Plano. I have worked with Robert Gabriel on the last 3 purchases and he has always made it a clean, upfront and smooth experience. More
Above and beyond Darren was very friendly and never came across as pushy. He gave us the best price he could which just happened to be quite a bit better than and of t Darren was very friendly and never came across as pushy. He gave us the best price he could which just happened to be quite a bit better than and of the other three dealerships we had spoken too. We knew what we wanted and that was all he tried to get us. He never tried to get to settle or look at anything else. I was also impressed that he was able to do the deal with us over 5 hours away. We were purchasing a Lexus because my wife qualified for one through Nerium International. He was familiar with the Nerium and worked with us to get what we wanted that fit within the program. I was not expecting much since we received such a good deal on our RX. Myself and my wife were both blown away when we first saw the car and that feeling carries through to this day. More
Buying a new car My husband has been in Afghanistan and so we communicated about the type of car to buy. I went to test drive and then my husband and Kenneth communica My husband has been in Afghanistan and so we communicated about the type of car to buy. I went to test drive and then my husband and Kenneth communicated via email concerning all the details. We picked up the car the day after he returned for home leave and are as pleased as we can be. Kenneth sold our daughter her Lexus several years ago and kept in contact with her, even after she moved to New York. She suggested we use him for our new car and we are very happy we took his advice. More