Park Place Lexus Plano

New Purchase Carl Keith makes the car buying experience painless. The experience at Park Place was very easy and cordial, and no pressure. I couldn't ask for any Carl Keith makes the car buying experience painless. The experience at Park Place was very easy and cordial, and no pressure. I couldn't ask for anymore. Thanks. More

Great experience! This was, by far, the best experience we've ever had with a car dealership. Anthony Grant was both friendly and knowledgeable. He spent a great deal This was, by far, the best experience we've ever had with a car dealership. Anthony Grant was both friendly and knowledgeable. He spent a great deal of his time going over the features in vehicle, and has even checked in with us to ensure our satisfaction. We will definitely buy from this dealership again! More

Another new Lexus This is the second time I have bought a new Lexus from Park Place. Great experience. Will definitely be back for more great care and service. Eve This is the second time I have bought a new Lexus from Park Place. Great experience. Will definitely be back for more great care and service. Everyone is friendly and helpful there. Good folks to do business with. More

Stellar experience. Purchasing a vehicle can be a stressful, unpleasant, and at times harassing experience for anyone. This is particularly true for an unaccompanied, un Purchasing a vehicle can be a stressful, unpleasant, and at times harassing experience for anyone. This is particularly true for an unaccompanied, unprepared and/or uncoached female. "The best defense is a good offense" ~ Having exposure to auto sales, maintenance, and my own previous car buying struggles, this last car hunt started with an armor of confidence and an arsenal of knowledge in hand (credit score, price point, cars identified and researched, able to identify body work and mechanical deficiencies not listed on a Carfax report, and etc.). I was ready for typical sales tactics and partial disclosures; behavior indicative of assumed ignorance and advantage...but it never happened while at Park Place Lexus. (I wish I could say the same for the independent used car lot I had stopped at first.) This has been, by far, THE BEST EXPERIENCE EVER. Naseem was a gentleman from the start, treating me and my fiancé with courtesy and respect. From the easy access to inventory, transparency and availability of information, the modern yet unpretentious facility ... to the service that extends BEYOND the sale; the level of uncomplicated professionalism and service Naseem and associates displayed has set the bar extremely high for future transactions of this kind. I look forward to a future *new* car buying experience with this team. More

Awesome My husband and I went into Park Place late one evening just to look at the SUVs on the showroom floor and to pick up some information. We were greete My husband and I went into Park Place late one evening just to look at the SUVs on the showroom floor and to pick up some information. We were greeted by Brian and he provided us with all of the information we requested, plus some. We returned that weekend to test drive the GX460 and we met Greg, as Brian was out of town. We drove the SUV and having owned a GX460 in the past, as well as a ES, we knew the quality of vehicle we would be getting with Lexus. We visited with Greg for a little while but told him we did have another appointment to test drive an Audi and we would get back with him one way or the other. Greg expressed his appreciation to us and hoped to see us later in the day. As it turned out, we did return and were ready to drive away in the new GX460 but instead ended up purchasing an LS460. The color and style that we wanted was not on the lot but Greg took the time to research and found the exact car we were requesting was on a ship in route to their dealership with an ETA of three weeks. We finalized the deal that day and was provided with a loaner car until our new LS460 arrived. During the three weeks, Brian e-mailed us every couple of days with the location and the planned arrival date. Exactly on time, the car arrived, had a couple final details completed and an appointment was set up for pickup. Our Nebular Gray Pearl LS460 was beautiful and was presented with a huge silver bow to make the delivery a little more special. From beginning to end, Brian and Grey were both extremely patient, not pushy in any area, and true professionals (not just the stereotype car salesmen). Returning a week later to pick up the license plate, the service department tech was friendly and courteous. Awesome. More

Great price; Excellent service. Daniel sold us a Lexus ES 300h. We emailed quite a bit back and forth as I had many questions regarding the car and the packages that came on them (pr Daniel sold us a Lexus ES 300h. We emailed quite a bit back and forth as I had many questions regarding the car and the packages that came on them (premium, luxury, ultra luxury). He very patiently answered all of my questions and sent photos. We live a 2 hour drive away from the dealer and I did not want to shop around for the car and haggle over the price. I used the internet sales department because of this, but I contacted two other Lexus dealers regarding the car. Daniel's customer service far surpassed the other dealer's sales representatives, and he gave us the best price. Since I was interested in two packages, he got a car from another dealer the day before we arrived. Thus, I had two vehicles to chose from in the color I wanted. We were in and out with a beautiful car within 4 hours, and that included going through financing (which was previously arranged) and the service department training us on all the electronics. The service department's offer to come to our city and pick up the car for servicing was also a great incentive. I feel very lucky that Daniel answered the phone when I called initially. He was just the kind of person I needed to work with. I would definitely recommend Park Place Lexus and Daniel Moore over any of the other Texas Lexus dealers. More

I had a terrific experience buying my Lexus at Park Place due to Kenny Adekoya and Michael Ruscoe. They were very warm, friendly, professional and informative. They new their products. I never felt pressured due to Kenny Adekoya and Michael Ruscoe. They were very warm, friendly, professional and informative. They new their products. I never felt pressured and was always made to feel important. I have received several follow ups to check on my situation with my new purchase making sure everything was still ok. Thank you More

Great car and great service I started to buy Lexus cars in 2000. Since then we bought five Lexus cars for my wife and me. The kids have adapted Lexus as their standard car as wel I started to buy Lexus cars in 2000. Since then we bought five Lexus cars for my wife and me. The kids have adapted Lexus as their standard car as well. The car is reliable with low maintenance, which make the life cycle cost lower. The service is exceptional with loaner cars, great facilities and support staff. Once you buy a Lexus there is no need to look at any other car. More

Looking on-line at vehicles for several months can be exhausting, especially when you have to visit the dealership and spend a couple hours jumping through their hoops. Our experience at Park Place with exhausting, especially when you have to visit the dealership and spend a couple hours jumping through their hoops. Our experience at Park Place with Kelli was wonderful! Not only was she friendly, but also efficient. The vehicle we eventually bought from her was as advertised and the process was easy. Kelli was very straight-forward, fought for a few extra incentives for us and made the process pleasant. We definitely recommend Park Place and will probably be repeat customers. More

Used vehicle purchase experience Very friendly staff. Brandon was awesome to work with. I was always putting them on a time crunch (sorry Brandon!) and they were able to get me in and Very friendly staff. Brandon was awesome to work with. I was always putting them on a time crunch (sorry Brandon!) and they were able to get me in and out of there with all my questions and needs tended too! I was on a search for a Volkswagen Tiguan; and they had the exact one I was looking for. I am very appreciative of Brandon for not being pushy and trying to sell me on something that I was not looking for. I showed interest in 1 car, and he did his best to get me into that particular car. I did not ever feel pressured. I would recommend Brandon and the Park Place sales team to everyone. When the time comes, I would go back to do business with them again. More