Park Place Lexus Plano

Kenny went above and beyond even with his bum shoulder! He had to be in pain but sure did not show it. He knows his product and was extremely helpful in finding us what we were looking for. He had to be in pain but sure did not show it. He knows his product and was extremely helpful in finding us what we were looking for. More

This was the least high pressure experience I have had buyng a car. The salesman let us browse around until we were ready to ask questions. We were looking at RX350s but happened to see a used VW PASSAT buyng a car. The salesman let us browse around until we were ready to ask questions. We were looking at RX350s but happened to see a used VW PASSAT that my daughter might like and Taylor Garrett was very helplful in showing and selling her the car. He gave her a Lexus experience. It was largely because of that experience that we came back and bought a 2013 RX350. The selection and experience with Park Place is why it will be the first place to look when I am in the market for another Lexus More

Amazing service! Would highly recommend Park Place to anyone looking to buy a new or used vehicle, as well as servicing your vehicle! Everyone I was inconstancy with was extremely helpful and curtious an anyone looking to buy a new or used vehicle, as well as servicing your vehicle! Everyone I was inconstancy with was extremely helpful and curtious and made me feel I mattered! Greg was great to work and was patient when my husband and I were trying to determine exactly which car we wanted, even when we had a couple options priced out us! Greg even went above and beyond and placed the famous Lexus red bow on my car! More

Great Experience!! Rainer was very patient and knowledgeable about the vehicles and provided outstanding customer service. I would recommend Rainer to anyone looking to buy a vehicle. knowledgeable about the vehicles and provided outstanding customer service. I would recommend Rainer to anyone looking to buy a vehicle. More

I had a great experienced with my car salesman, Naseem Mustaq. I have bought other vehicles through the same dealership and I will keep returning to the same location because of excellent customer servic Mustaq. I have bought other vehicles through the same dealership and I will keep returning to the same location because of excellent customer service. I highly recomment this location to my family members and friends! More

Herb was very professional, pleasant and simply a pure joy to work with. He went FAR beyond the call of duty to ensure that his and the Park Place Plano Lexus reputation of excellence continue to thrive. joy to work with. He went FAR beyond the call of duty to ensure that his and the Park Place Plano Lexus reputation of excellence continue to thrive. I purchased a pre owned vehicle and I was treated as though I was there to purchase the most expensive vehicle on the premises. I'll will be recommending Herb and the park place team at every opportunity. Thanks Herb, More

My experience with Jimmy Bryan couldn't have been more amazing. From the initial greeting to the test Drive Jimmy couldn't have been more informative, helpful or courteous! His knowledge of the car w more amazing. From the initial greeting to the test Drive Jimmy couldn't have been more informative, helpful or courteous! His knowledge of the car was phenomenal and at no time did I feel like I was being dealt with by the proverbial "Car Salesman". Jimmy took care of all aspects of the sale in the most professional manor and at a certain point I almost felt like I was part of the Park Place Family! I went to Finance where Kendall was professional and very insightful on his products. I bought the extended warranty, as I plan to keep the car for many years. The thing that impressed me the most with Kendall, was the honesty and integrity he showed when I asked if there was any better deal to be gotten with regard to financing the car. Obviously he had given the 2.99% that Lexus had to offer, which was a good rate. But when asked, and I'm sure he would have liked to retain the loan for his company, he told me with my Credit score he could get me a lower rate with Bank of America. This gave me a good feeling that he cared about his clients and help insure that I would return again! Ultimately we finished the deal at around 9:00pm. I was staying at a nearby hotel. Jimmy came to hotel so I could drop off my wife as she was exhausted, and he proceeded to spend the next two hours with me showing me how everything in the car worked. From the Nav to the Radio, From the headlight washers to the automatic trunk closer he tried to leave no stone unturned. I don't believe there are 1% of the car salesmen in America that would have given that kind of customer service!! Jimmy then proceeded to give me both of his phone numbers, and told me not to hesitate to call him at any time if I had any questions on the car. Honestly I couldn't be more impressed with my whole experience, and wouldn't hesitate to recommend Jimmy Bryan and Park Place Lexus in Plano to anyone! Thanks Again, Scott More

I had an absolutely great experience. This was my first time purchasing a vehicle and it could not have gone smoother than it did with Jimmy. Jimmy was very informative and helpful. I would definitely reco time purchasing a vehicle and it could not have gone smoother than it did with Jimmy. Jimmy was very informative and helpful. I would definitely recommend Jimmy. More

We were looking for a preowned Lexus SUV that was within our budget. Tom was very friendly and patient with us as we kept asking him question after question. He made sure to show us several options and answ our budget. Tom was very friendly and patient with us as we kept asking him question after question. He made sure to show us several options and answer all our questions. He was never pushy but always friendly and ready. Business with him was extremely easy and transparent. Even after the purchase was completed, I needed service for the car after a fender-bender and he was very helpful to get us taken care of. When we need another car we will for sure go to Tom's! I highly recommend him. More

Dear Viktor, Michael and I walked into Lexus on Monday Dear Viktor, Michael and I walked into Lexus on Monday evening, the 13th of January, and as we walked into this amazing facility, we both felt as i Dear Viktor, Michael and I walked into Lexus on Monday evening, the 13th of January, and as we walked into this amazing facility, we both felt as if we were walking into the posh lobby of the Ritz Carlton. A warm and friendly Viktor Koleychik greeted us with a smile and we immediately felt a connection. After a friendly chat, he took us to the lot to see a car…an ES350. I was instantly in love with the car! We had been to a number of dealerships on Saturday and we felt stressed from the experience. Our stress dissipated as Viktor talked to us about the car. The more we heard, the more we felt at ease, and the peaceful surroundings added to our calmness. As it was late, we called it a day and headed home, but not before I told Viktor the color car I would love to be driving. On Tuesday, we got a call from Viktor and went in to meet with him. Within a short time, I was shown my car still covered in plastic. I knew it was the one…even though I had not even taken a test drive! Not an hour later, I was the proud owner-lesee of a beautiful Lexus ES350. I took delivery on Friday, January 17. Viktor, Nicole Roshto and everyone at Lexus made us feel like VIPs. The whole experience was a special one. Today, Tuesday, January 21, Chelsea Fluegel arrived at my home to help with the technology in the car. I felt cared for as she patiently and diligently explained everything to me. This has been a truly great experience. My heart flutters whenever I see my new Lexus and it is a thrill to drive. Thanks for making it all happen. I am happy to be part of the Lexus family! Thank you! Sincerly, Nicole Roy More