Park Place Lexus Plano

Brian was amazing!!! Absolutely in love with my new IS F Sport! Would definitely recommend anyone to him for his great customer service. So friendly and knowledgeable (answered all of my questions and th Sport! Would definitely recommend anyone to him for his great customer service. So friendly and knowledgeable (answered all of my questions and then some) honestly couldn't have done it without you. I will absolutely come to you for my next vehicle(s). Thanks again!!! John W. More

This is my 4th experience with Park Place Lexus and my 3rd with Tony Acosta. His patience, kindness, and willingness to go above and beyond to help make my purchase experience hassle-free and enjoyable, i 3rd with Tony Acosta. His patience, kindness, and willingness to go above and beyond to help make my purchase experience hassle-free and enjoyable, is why I keep coming back to Tony and Park Place Lexus in Plano. Even when I lost my trade-in's title, Tony and the dealership staff handled everything to resolve the issue and delivered our new GX460 when promised. Tony always follows up on any of my questions or concerns and genuinely cares about his customers. After working with Tony on three purchases, my wife and I are grateful for our experiences with him and will definitely come to Tony Acosta and Park Place for our next Lexus. More

Adam Remington made our purchase of GX 460 very smoothly. His patience, courtesy and professionalism made him, to us , number one sales car consultant. We love our new car and children love the third row sea His patience, courtesy and professionalism made him, to us , number one sales car consultant. We love our new car and children love the third row seats the best. If I have a chance to recommend car sales consultant , it will definitely be Adam Remington . His willingness and determination to satisfy our expectations went above and beyond. Thank you for making our visit in Plano Lexus dealership very positive. More

We were very impressed with Park Place Lexus from the minute we entered the dealership. Everyone was very friendly and professional. Sean McClowry met us at the door when we arrived and was very attent minute we entered the dealership. Everyone was very friendly and professional. Sean McClowry met us at the door when we arrived and was very attentive, patient, and helpful throughout the process. Sean made buying a car a great experience for us and I highly recommend him! More

We leased a 2014 RX350 for my wife from Park Place Lexus in Plano. We were very happy with the level of service we received. Our Sales Consultant Anish Rajput was AWESOME! He made the whole process so easy. in Plano. We were very happy with the level of service we received. Our Sales Consultant Anish Rajput was AWESOME! He made the whole process so easy. He was very friendly and courteous. Everyone at the dealership was very kind and professional. I will definitely recommend Park Place and Anish if you are in the market. More

This is my 3rd experience with Park Place Lexus, but my first time working with Don Mitchell. His patience, kindness, and willingness to go to above and beyond to help make my purchase experience hassle-f first time working with Don Mitchell. His patience, kindness, and willingness to go to above and beyond to help make my purchase experience hassle-free is why I keep coming back to Lexus, and specifically this dealership. Even when I lost a personal belonging at the dealership, after he delivered my new car to me, he spent 45 minutes of his time to help me eventually find it. He is genuine about caring for customers, and my wife and I are grateful for our experience with him. More

Thanks to Herb I had the best experience buying a car! The process was a pleasure and perfect! I drove 5 hours from oklahoma to Texas, and would do it all over again to deal with Herb. The dealership was The process was a pleasure and perfect! I drove 5 hours from oklahoma to Texas, and would do it all over again to deal with Herb. The dealership was beautiful. I felt welcome and at home when I was there. Thank you so much Herb! And thank you Park Place Lexus!!! More

We visited with Jason on the phone before we went to the dealership to buy our new car. He was helpful on the phone and set up an appointment with us at our convenience. He met us when we arrived and the ex dealership to buy our new car. He was helpful on the phone and set up an appointment with us at our convenience. He met us when we arrived and the experience of driving the car and then the actual purchase went as smoothly as it could be. Not one problem was encountered and I had an appointment with a specialist the next week to program my garage door opener so that worked seamlessly. Then I had an appointment for my window's to be tinted and a loaner car to my liking was ready. I felt like I was driving a luxury car and was treated like a valued customer which is more than I can say for other dealerships. I have always felt "special and valued" at Park Place Lexus and wouldn't think of buying any other car (I LOVE my RX 350) and certainly not from any other dealer than Park Place. They are the best! Jason was awesome.. More

Thanks to Tom Peacock, we're going to give Park Place Lexus Plano another shot at getting our business the next time we're in the market for a vehicle. We are certainly going to look for him and nobody e Lexus Plano another shot at getting our business the next time we're in the market for a vehicle. We are certainly going to look for him and nobody else! He helped me track down our leased RX350 that we turned in over the weekend because the sales associate we gave the keys to didn't bother introducing himself and signing the odometer statement acknowledging receipt of the vehicle. We wouldn't even have a copy of the odometer statement if we didn't ask for one. Thus, we have no proof that the dealership indeed has the vehicle to allow us to terminate our insurance coverage on it. Tom went above and beyond what I had hoped to get in terms of service! There was nothing in it for him. I didn't express interest in getting another car. It was just the luck of the draw that he was the one who answered the phone when I dialed the dealership's main line. Tom's willingness to help, impressive resourcefulness and lack of ulterior motive make him 1 of the VERY FEW sales associates that I will be happy to refer to friends and family. As a matter of fact, I will be posting this same review on NextDoor to recommend him to people in our neighborhood and nearby communities! More

My experience with Darren Smith and Park Place was great! Darren was very informative and down to earth as he worked with my wife and I on our purchase of a Lexus vehicle. My wife was pregnant at the time Darren was very informative and down to earth as he worked with my wife and I on our purchase of a Lexus vehicle. My wife was pregnant at the time and Darren was very patient and accommodating. We test drove a couple of models as we had to decide on which model we were interested in. Also, during our first visit we had an issue with one of our current vehicle, and Darren and staff came out in the cold to assist. We eventually needed to get the car towed to a mechanic, and Park Place gave us a loaner Lexus RX to drive for the weekend. We did not promise to buy a vehicle at this point, but they still were very willing to help us which allowed us to finish our evening without going home and getting our other car. We bought the Lexus ES and the buying process was very smooth. I always felt that Darren was working for us to get us what we wanted. I would recommend Darren and Park Place to anyone!!! More