
Park Place Lexus Plano
Plano, TX
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Thank you for the extra time you spent helping Marika and me get through the business opportunity we shared with you. It was nice to work with people that are open to a simple approach to business. I broug me get through the business opportunity we shared with you. It was nice to work with people that are open to a simple approach to business. I brought you my problem (with taxes) and you brought me yours (need to sell vehicles). We melded the two issues together with a single possible solution (heavy SUV accelerated depreciation potential and the sale of a vehicle). To get there together we looked at the 6 key variables of the potential transaction. We all pushed the variables to limits and gave birth to the best alternative which resulted in the deal. Well, I thought it was fun and fresh to not be so focused on the gamesmanship of buying/selling a vehicle but rather each other's mutual needs. And the approach resolved our problem and helped you resolve part of yours. I will remember this and will be back to do more problem solving with you again. It is very humorous to me. We are all so busy focused on our clients that the sale and purchase of a beautiful luxury automobile that is everyone's dream car becomes a step in year-end planning rather than excitement about the purchase of a car. Don't you find that amusing? Well, I did bring up having her picture taken next to the car, in the daylight, with a big red Lexus bow on the roof and she definitely wants that picture. So in the end, you see, it is a special moment and the excited purchaser comes out in her too. Please tell Doug, the location manager, and Jason in finance thank you for their help and again we are grateful to have had a fun experience with you. And who ever says buying a car is fun? Well, we do when it's a Lexus from Park Lane and we are working with Greg Ebenholtz and his team. Cheers, Nick & Marika More
The integrity of a dealership is of utmost importance when I am considering establishing a relationship involving an automobile. An automobile can be as unpredictable as Texas weather, so a dealer's cus when I am considering establishing a relationship involving an automobile. An automobile can be as unpredictable as Texas weather, so a dealer's customer service can make or break that relationship. I can say without reservation that the folks who make up Park Place Lexus absolutely place the customer first. Regardless of what I may purchase in the future, it will come from Park Place Lexus. Those folks made me a Park Place Lexus customer for life. More
Exceptional service and extremely helpful sales force (Brian Safianow) goes hand in hand with this magnificent new dealership. I will probably never buy another automobile unless it comes from Park Plac (Brian Safianow) goes hand in hand with this magnificent new dealership. I will probably never buy another automobile unless it comes from Park Place and good people like Brian are there to work with us. Outstanding x 2 Bill and Ann Riddle RX350 More
Darren Smith has been outstanding with us: from his initial introduction to us though now, as he continues to follow up with us. Purchasing a car is always stressful, Darren and Park Place Lexus made initial introduction to us though now, as he continues to follow up with us. Purchasing a car is always stressful, Darren and Park Place Lexus made sure they kept it to a minimum. He has always made us feel he is working for us. Our experience in dealing with Darren has been nothing but outstanding. I have and will continue to recommend Darren. Rey and Mary Nungaray More
We could not have been more satisfied with the attentiveness and service provided. Our sales team and finance team were extremely professional and the service was impeccable. We will definitely attentiveness and service provided. Our sales team and finance team were extremely professional and the service was impeccable. We will definitely consider this dealership for any future purchases and will refer to anyone we know interested in purchasing a new or preowned vehicle. Thanks to everyone for the amazing service. More
Service provided was impeccable, from the moment I entered the dealership until today after the purchase. I have been treated with excellent customer service as well as well informed of all aspects of entered the dealership until today after the purchase. I have been treated with excellent customer service as well as well informed of all aspects of the purchase from the search through the financing and extended warranty through Acura that was still effective. I would recommend these two, as well as the dealership with out a doubt. More
I love this dealership because they make you feel like a valued customer. The service is truly outstanding! My sales person Jimmy Bryan is a pleasure to deal with and he follows up with me to make sure tha valued customer. The service is truly outstanding! My sales person Jimmy Bryan is a pleasure to deal with and he follows up with me to make sure that I happy with my Lexux purchase I only wish that they did not move further from my home. More
Once I found the car I wanted on the dealers website, the rest was quick, smooth and hassle free transaction. I worked with a sales consultant named Adi Ali who helped me purchase a pre-owned Toyota; he was rest was quick, smooth and hassle free transaction. I worked with a sales consultant named Adi Ali who helped me purchase a pre-owned Toyota; he was very helpful, knowledgeable and forthright about the car's history and condition. Paperwork was done quickly and in an orderly manner, and I can say that I left the dealership a satisfied customer. More
Greg and Daniel did an outstanding job of handling our trade's and new vehicle transactions. They were both professional, knowledgeable and efficient. I would highly recommend Park Place Lexus and would f trade's and new vehicle transactions. They were both professional, knowledgeable and efficient. I would highly recommend Park Place Lexus and would fully endorse Greg and Daniel. More
Carl Keith is probably the best sales person I have ever worked with. He is very knowledgeable about the products and impressed me with his patience and courtesy. I looked at other brands and could not fin worked with. He is very knowledgeable about the products and impressed me with his patience and courtesy. I looked at other brands and could not find anywhere that had the professional staff like Park Place Lexus Plano. The dealership is fantastic, the people are friendly and helpful in every function of the business from service to sales and more. I got the car I wanted with the deal I wanted and have been very pleased with the car and the whole process. More