Park Place Lexus Plano

Kevin was absolutely wonderful to work with. He searched for exactly what I wanted, and made sure the transaction was quick and smooth. Kevin did not attempt to sell me something that I was not interested for exactly what I wanted, and made sure the transaction was quick and smooth. Kevin did not attempt to sell me something that I was not interested in. He was very tentative to my needs and considerate of my time. He even synched my phone in my new car. I will always stop by to see Kevin when I go to the dealership to get my car washed or serviced. Thanks Kevin Teller! Thank you, Quin Ingram More

I went to purchase a NEW GX for my wife, and thought I was getting a good deal. I asked the sales people if a new body style was coming out, and was told that nothing new was changing until 2016. To my su was getting a good deal. I asked the sales people if a new body style was coming out, and was told that nothing new was changing until 2016. To my surprise, 3 months later I saw that Lexus came out with a new body style for their 2014 GX model. I contacted my sales person and sales manager to discuss why I was told a new body style wasn't coming out when a new one came out 3 months later. BOTH of the sales staff lied to my wife and I and told us that that they had NO CLUE that Lexus was changing the body style, and they blew us off. I would strongly strongly suggest NOT doing business with SALES PERSON ANTHONY GRANT, or new car SALES MANAGER PATRICK JACCAR. They point blank lied to is to get a sale, and them completely blew us off after purchasing 2 vehicles, when we brought it to their attention. This is not what we expected when purchasing luxury vehicles. We will 150% not be doing business with Park place Lexus again, because there staff is extremely unprofessional. More

My entire experience at PP Lexus was amazing! I started with a "local" Lexus dealer, name to remain anonymous, and then I spoke with Richard by phone. Richard was very patient with me as we considered diff with a "local" Lexus dealer, name to remain anonymous, and then I spoke with Richard by phone. Richard was very patient with me as we considered different options and most importantly, he listened. RIchard knew our budget and our desires and he found us the perfect match. We were given different options along the way but never felt like we were being given a "sales job". Incredibly, after a few conversations over the course of a week or two, Richard offered us an incredible price on the car that we wanted (one that was substantially lower than other dealerships, including those we visited in person). I could not even imagine trying to negotiate a lower price as I knew I was getting a great deal. My family came to the dealership the next morning and there were NO surprises. Even though our experience with Richard was so wonderful, we were a bit concerned about how things would go when the time came to sign. The price was exactly what was agreed to, the car was just beautful and the dealership was second-to-none. We will always go back to Richard and PP Lexus because of the way we were treated. Our expeience with PP Lexus was far and away the best ever. DO NOT buy a Lexus without talking to Richard first. I should add a few more things about the experience. First, we had an older car to trade in and not only did PP Lexus meet the offer I had from another option, PP Lexus ended up beating the offer (no need to go to another place to trade-in, no worries). Second, the financing guy beat our financing offer on the car by a significant amount. No negotiation, no haggling, Finally, the dealership is very large, comfortable and an enjoyable place to spend time. Little things like a great play area for kids, coffee, complemntary bagels and fruit, just make it a pleasurable place. And PP Lexus includes little gifts for use at local merchants that are not insignificant. Car buying can be a stressful and trying experience but not with PP Lexus. I strongly recommend Richard and PP Lexus for anyone looking to buy a car. More

It was a pleasant experience dealing with Taylor Garrett. Taylor was professional and his follow-up was exemplary. From our first meeting to Taylor delivering the car to our house, the whole dealership was Taylor was professional and his follow-up was exemplary. From our first meeting to Taylor delivering the car to our house, the whole dealership was a pleasure to deal with. More

It was a pleasure to work with Herb. His professionalism and product knowledge exceeded all expectations. The Park Place Lexus dealership exemplifies the type of customer service we expect but rarely see i and product knowledge exceeded all expectations. The Park Place Lexus dealership exemplifies the type of customer service we expect but rarely see it in action. I have worked with Park Place for many years and they made it work again. It was a painless experience and I highly recommend to all. Thank you Herb and Kendall. More

Tony is friendly, compassionate and considerate. He is focused on delivering customer service and earning your trust than the commission. We shared life experiences and lessons while shopping. Made car bu focused on delivering customer service and earning your trust than the commission. We shared life experiences and lessons while shopping. Made car buying real easy with options and budget consideration. Bought a Lexus with Tony and plans to go back in next few weeks for wife's car.Made car buying easy and stress free. Thank you, Tony More

Rainer was great to work with .we test drove several cars he was very patient and knowledgeable1stclass experience Would highly recommend Rainer and park place he was very patient and knowledgeable1stclass experience Would highly recommend Rainer and park place More

Patient and considerate are words to describe our help in the purchase process. We ended up buying new because of the pricing rather than the pre-owned car that we started discussing. Tony Acosta even in the purchase process. We ended up buying new because of the pricing rather than the pre-owned car that we started discussing. Tony Acosta even delivered to our home the new car when it arrived. Thanks again for the complete experience. The packet with perks is great! More

After I met Herb Simonsen, I knew I would never buy a car from anyone else again. He came highly recommended my from sister, who is hard to please :) . Herb made the car buying experience completely painless from anyone else again. He came highly recommended my from sister, who is hard to please :) . Herb made the car buying experience completely painless, fun, and was well worth the drive from Oklahoma City. His follow up with me after I purchased the car was more than I could ever expect, he truly went above and beyond. It is clear he wants his clients to be nothing less than 100% happy. Herb's passion to customer service is incredible; he drove my car from from Plano to Oklahoma City at 5:00am just because he knew how excited I was to get it. HERB IS AWESOME! More

We purchased our first car (IS 250) with Park Place Plano in 2008 with Mr. Tony Acosta. This is the second vehicle that we have purchased with Park Place Plano, once again with Mr. Tony Acosta. Tony first in 2008 with Mr. Tony Acosta. This is the second vehicle that we have purchased with Park Place Plano, once again with Mr. Tony Acosta. Tony first earned our loyalty in 2008 with his superb service and extensive product knowledge. He was able to exceed our expectations again with this second purchase. He is always friendly, helpful and responsive with any inquiries we had. He provided us with an easy and pleasant car buying experience. We highly recommend Park Place Plano and Mr. Tony Acosta. More