Park Place Lexus Plano

We have been customers of Park Place Lexus since they opened their doors! This dealership stands for service...from the minute you walk in the door to the minute you leave, you are treated with kid glov opened their doors! This dealership stands for service...from the minute you walk in the door to the minute you leave, you are treated with kid gloves. The dealership itself is spotless, including the service bays. There are numerous waiting areas with coffee bars and snacks for people having their car serviced or their car washed (yes, you can take your car for a complimentary car wash!). Our latest experience with PPL occurred when we dropped off our old Lexus 450SL in POURING rain one night. We couldn't find the night drop for the keys and two employees who happened to be working late, Brandon Cooley and Kelli Hansen, came out to assist us. They couldn't have been nicer. Having just moved to their new location, they were unsure of the location of the night drop, too, but they helped us in the downpour to secure our car for the night before leaving. We knew we would be coming back that weekend to look at CPO cars and told them they had our business. Kelli did, indeed, sell us a 2013 RX350 within the next two days! She was great...not pushy, very enthusiastic and positive. Kelli streamlined the buying process, educated us on all the "bells and whistles" and has continued to follow-up with us to make sure we are enjoying our car, not having any issues, etc. We highly recommend Park Place Lexus and Kelli Hansen! More

Our experience of buying our second Lexus from Park Place, Plano, has been very positive and the process was very simple and friendly, with NO pressure at all. Greg and his assistant ("KC" Choudha Place, Plano, has been very positive and the process was very simple and friendly, with NO pressure at all. Greg and his assistant ("KC" Choudhary) were very courteous, professional and above all were very attentive to our needs , concerns etc They made our Buy vs Lease decision easy for us, by offering the "One pay Lease" option, which was totally new to us. We thank both of them and Lexus Finance for the same. Our friends were also impressed with this option. Follow-up , after the delivery of the vehicle was also prompt and we would certainly recommend this team and dealership to our friends and family. Overall, a very state-of-the art, warm, friendly and professional dealership to do business with. Madhu & Anjali N. More

The sales experience at Ppark Place was very easy and cordial, and no pressure. Pricing was reasonable, and we were able to come to terms on price and trade in in a reasonable timeframe. cordial, and no pressure. Pricing was reasonable, and we were able to come to terms on price and trade in in a reasonable timeframe. More

We just purchased a 2012 Lexus RX350 to replace our RX330. Sean McClowry was an excellent support and knowledge base for answering all our questions and finding the car we were looking for. He is a v RX330. Sean McClowry was an excellent support and knowledge base for answering all our questions and finding the car we were looking for. He is a very professional representative of Park Place Lexus, his follow up and delivery review mirrored the excellent service we have been receiving from Park Place. Congratulations on your new location and facilities as well. More

Daniel was very friendly and professional. Daniel made my experience very pleasant and rewarding. I highly recommend this dealership. in special the sales person. Daniel was patient , friendly, helpful, pr experience very pleasant and rewarding. I highly recommend this dealership. in special the sales person. Daniel was patient , friendly, helpful, professional and made us feel comfortable shopping at this location. not to mention that Daniel took the actual vehicle over to me on the following day. Extraordinary sales agent!!! More

I had a great experience buying my car with Kenny Adekoya. He was extremely helpful and answered all my questions. Told him what I wanted to spend and which car I was looking for. We took it for a te Adekoya. He was extremely helpful and answered all my questions. Told him what I wanted to spend and which car I was looking for. We took it for a test drive, looked over my trade, wrote him a check and was out the door driving my new/used car. Very happy with my purchase and the level of service that was provided. Thanks! More

Greastest car experience, brian and doug tried their best to provide us the best quality of service!!! I would recommend this dealership to anyone who is looking for a car. I had been to other car dealership to provide us the best quality of service!!! I would recommend this dealership to anyone who is looking for a car. I had been to other car dealerships and no other place is like this one. Great jobs guys!!! More

The whole process was smooth and easy. We had discussed everything over the phone and upon our meeting, all the paperwork was presented without any surprises. Michael Clayton was courteous and professiona everything over the phone and upon our meeting, all the paperwork was presented without any surprises. Michael Clayton was courteous and professional. More

This is the first Lexus we have purchased from Park Place although we had used the service department for the 2003 ES 300 we had when we moved to the area. Brian Safianow was our sales consultant and we cou although we had used the service department for the 2003 ES 300 we had when we moved to the area. Brian Safianow was our sales consultant and we could not have been more pleased in our dealings with him. He was very professional, courteous, patient and knowledgeable about the product. We felt very comfortable dealing with him and never felt any pressure from him. Because of Brian and his diligence to get a good price, my wife is now driving a 2013 ES 350. It was a pleasure to deal with him and he made the car buying experience a pleasant one. He has since followed up several times to make sure everything was good with the car. We would recommend Brian to anyone looking to buy or lease a new Lexus from Park Place Lexus. More

This car buying experience was an easy process with great customer service. I purchased the exact car that I asked for and received an even better deal on the price. I highly recommend Anthony and this Lexu customer service. I purchased the exact car that I asked for and received an even better deal on the price. I highly recommend Anthony and this Lexus dealership. He went over the details of my car and how to operate the GPS, Bluetooth, and all other Media. When returning for window tint and a car wash I was greeted immediately and was in a rental within a short amount of time. This is the best experience I have had purchasing a car. I will be returning in the future when I am ready to purchase again. More