Park Place Lexus Plano

We just purchased a 2012 Lexus RX350 to replace our RX330. Sean McClowry was an excellent support and knowledge base for answering all our questions and finding the car we were looking for. He is a v RX330. Sean McClowry was an excellent support and knowledge base for answering all our questions and finding the car we were looking for. He is a very professional representative of Park Place Lexus, his follow up and delivery review mirrored the excellent service we have been receiving from Park Place. Congratulations on your new location and facilities as well. More

Greastest car experience, brian and doug tried their best to provide us the best quality of service!!! I would recommend this dealership to anyone who is looking for a car. I had been to other car dealership to provide us the best quality of service!!! I would recommend this dealership to anyone who is looking for a car. I had been to other car dealerships and no other place is like this one. Great jobs guys!!! More

The whole process was smooth and easy. We had discussed everything over the phone and upon our meeting, all the paperwork was presented without any surprises. Michael Clayton was courteous and professiona everything over the phone and upon our meeting, all the paperwork was presented without any surprises. Michael Clayton was courteous and professional. More

I had a great experience buying my car with Kenny Adekoya. He was extremely helpful and answered all my questions. Told him what I wanted to spend and which car I was looking for. We took it for a te Adekoya. He was extremely helpful and answered all my questions. Told him what I wanted to spend and which car I was looking for. We took it for a test drive, looked over my trade, wrote him a check and was out the door driving my new/used car. Very happy with my purchase and the level of service that was provided. Thanks! More

This is the first Lexus we have purchased from Park Place although we had used the service department for the 2003 ES 300 we had when we moved to the area. Brian Safianow was our sales consultant and we cou although we had used the service department for the 2003 ES 300 we had when we moved to the area. Brian Safianow was our sales consultant and we could not have been more pleased in our dealings with him. He was very professional, courteous, patient and knowledgeable about the product. We felt very comfortable dealing with him and never felt any pressure from him. Because of Brian and his diligence to get a good price, my wife is now driving a 2013 ES 350. It was a pleasure to deal with him and he made the car buying experience a pleasant one. He has since followed up several times to make sure everything was good with the car. We would recommend Brian to anyone looking to buy or lease a new Lexus from Park Place Lexus. More

This car buying experience was an easy process with great customer service. I purchased the exact car that I asked for and received an even better deal on the price. I highly recommend Anthony and this Lexu customer service. I purchased the exact car that I asked for and received an even better deal on the price. I highly recommend Anthony and this Lexus dealership. He went over the details of my car and how to operate the GPS, Bluetooth, and all other Media. When returning for window tint and a car wash I was greeted immediately and was in a rental within a short amount of time. This is the best experience I have had purchasing a car. I will be returning in the future when I am ready to purchase again. More

My car buying experience was actually pleasant and My car buying experience was actually pleasant and stress-free. Mr. Anthony Grant was very patient with me as I changed my mind on vehicles severa My car buying experience was actually pleasant and stress-free. Mr. Anthony Grant was very patient with me as I changed my mind on vehicles several times. All of my questions and concerns were knowledgably answered. Mr. Grant also took the time so show me how to operate the "technical operations” in my car, such as using Bluetooth to listen to my favorite music. I have also phoned Mr. Grant with questions related to my car. My phone calls have been promptly returned. I have recommended Park Place Lexus to family and friends who are seeking to buy a new vehicle. More

Very good selection, ease of closing the deal, limited pressure to "add on" items and/or services. Overall just a clean, satisfying experience. I have already reccomended Park Place Lexus to friends. pressure to "add on" items and/or services. Overall just a clean, satisfying experience. I have already reccomended Park Place Lexus to friends. More

My car buying experience with Tony Acosta and the Park Place staff was truly outstanding!!!! I highly recommend Mr. Acosta as a salesperson. Everyone was courteous and exuded great customer service. I Place staff was truly outstanding!!!! I highly recommend Mr. Acosta as a salesperson. Everyone was courteous and exuded great customer service. I really appreciated the professional customer service throughout my entire car buying experience. More

Toward the end of September, I stopped by the new Park Place Lexus dealership in Plano to both look at their inventory and explore the possibility of trading for a new vehicle. Even though we owned a rel Place Lexus dealership in Plano to both look at their inventory and explore the possibility of trading for a new vehicle. Even though we owned a relatively new luxury car, my wife was not pleased with the overall comfort and the cabin noise was excessive. Once entering the dealership, I was greeted by Richard Spotts, sales associate, and he asked how he could be of assistance. After briefly describing the situation to him and telling him of the vehicle of interest, he identified two meeting the specifications we requested, and I scheduled a time for him to meet with me and my wife the next day. Since we had identified cabin noise and comfort as two concerns with the vehicle we owned at the time, he asked my wife to take an extended test drive on a variety of road surfaces without the audio system being turned on. He explained the features of the car and once we returned, my wife was highly complimentary of both the comfort and quietness. We then sat down to discuss the next steps. In less than an hour, we had reached agreement on the trade-in and purchase prices. Since the vehicle we purchased was not onsite, we scheduled the pick-up at a later time. When the vehicle arrived and was prepped, Richard spent almost two hours with my wife and me explaining the features of the car in detail and walked her through the operational processes. He is an extremely patient teacher and makes the customer feel at ease. We left the dealership feeling very good about the car chosen and the Park Place experience. While at the dealership, Richard introduced us to Tyler Hall, our service advisor, and Kendall Richards was a pleasure to work with as well. Richard has made a follow-up call since the transaction and has been insistent that we contact him with any questions whatsoever. Mr. Spotts was a pleasure to work with throughout, and I would highly recommend him to anyone considering the purchase of a Lexus. More