
Park Place Lexus Plano
Plano, TX
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For the past 6 years we have leased from ParkPlace. During this period our Lease Sales person, Robert Garbriel, has maintained a relationship with us. He watches our service events and gives us the be During this period our Lease Sales person, Robert Garbriel, has maintained a relationship with us. He watches our service events and gives us the best opportunity to re-lease at the best possible time. After leasing with Accura, Cadillac and Audi our experiences gave us a very negative view of car sales.....ParkPlace has turned our experiences from Negative to High Positive. Robert is not just a salesperson. He gives my wife and i straight answers to guestions about our future leasing needs. I have to say his suggestions are always vaid. Robert stays in touch with us and is always avaialbe to assist if necessary. We have high respect for ParkPlace because of the value Robert, Joel and service people like Scott Gilette provide. Like us you cannot go wrong in selecting them. More
From the moment I walked in, I never felt pressured and was treated with kindness and respect. The process was easy and comfortable. I knew I was getting the car at a great price. This is my 4th Lexus was treated with kindness and respect. The process was easy and comfortable. I knew I was getting the car at a great price. This is my 4th Lexus overall and all are from Park Place. I will never buy a Lexus from any other dealership. Robert Gabriel was fantastic throughout the process and made sure I was happy with my decision. More
My fiancé HATES shopping for cars. In the past, she would refuse to even pull into a dealership to drive through and look at the cars. But this experience with Stephen Wedderburn has been better than s would refuse to even pull into a dealership to drive through and look at the cars. But this experience with Stephen Wedderburn has been better than she ever imagined. He was extremely patient, kind, understanding and was not forceful. He allowed her to be the pace setter in the entire process. The 2014 Lexus is250 was the first car that she LOVED. However, most other salesman at other dealerships (Over the last 2 years of doing this!) would have dismissed her when she told him, " I know what I want!" We both waited with baited breath and then she said, "I just don't know if I want Pearl, Black, Light Silver or Dark Silver; and I'm not sure what color interior." He was never phased. This was a great experience and we are so happy with the new car. If you want a Sales Consultant that is truly a consultant and goes at your pace, ask for Stephen Wedderburn. More
We just purchased our third Lexus from Park Place Plano recently. The reason we keep coming back is the resale value of the Lexus brand. The great service from sales to routine maintenance is most impressi recently. The reason we keep coming back is the resale value of the Lexus brand. The great service from sales to routine maintenance is most impressive. I have bought many vehicles in my lifetime and the only reason to give a dealership my business is that they earn it. My dealings with Zane Sommer were painless and he did everything we asked for and more. He made the process go smoothly. I drive an hour to get to Park Place and it is worth it. I cannot recommend them highly enough. Thanks Zane. More
The customer service was excellent. The sales consultant, Naseem Mustaq, provided the best car buying experience I have had to date. He was very patient with me and my family as I took a long ti consultant, Naseem Mustaq, provided the best car buying experience I have had to date. He was very patient with me and my family as I took a long time to make a decision and had a toddler in tow at each visit. In addition, he paid close attention to what I wanted in a car and informed me when a new car arrived at the dealership meeting my needs. The rest of the staff was great as well. It was a pleasant experience for someone like me who hates car shopping. I look forward to making future car purchases from Naseem and Park Place. More
This was our third car from Park Place Lexus, and from Robert Gabriel. We return for three reasons: Lexus is a great car, Park Place is a great dealer with excellent service, and Robert is an excellent s Robert Gabriel. We return for three reasons: Lexus is a great car, Park Place is a great dealer with excellent service, and Robert is an excellent sales person. He remembers what is important to us and is interested helping us find the best deal possible. He is honest and will tell us what he can and can't do. More
My experience with Robert Gabriel is excellent. I have purchased 3 Lexus GX460 from him over the past seven years. I would recommend Robert to all my friends and associates. He is very courteous and since purchased 3 Lexus GX460 from him over the past seven years. I would recommend Robert to all my friends and associates. He is very courteous and sincere. He will get you the best deal that he can. He always stays in touch with you. He is a pleasure to work with. He is my car salesman for life. More
Greg Ebenholtz was a pleasure to deal with during our recent purchase experience. He either had the answers to our questions or knew where to find them quickly. He gave us a nice deal with absolutely n recent purchase experience. He either had the answers to our questions or knew where to find them quickly. He gave us a nice deal with absolutely no pressure. I would recommend Greg and Park Place Lexus to anyone in the new car market and would not hesitate to purchase from him again. More
Overall impression of the sales process at Park Place Lexus Plano was very positive because of Sean. He was very knowledgeable about the vehicle he was selling. After sales followup for pending items was Lexus Plano was very positive because of Sean. He was very knowledgeable about the vehicle he was selling. After sales followup for pending items was excellent and service was also great. Sean provided excellent help and guidance through out the process. I would not hesitate to recommend him to my friends. More
Roger Burton and Mike Ruscoe provided outstanding customer service. I have done business with Park Place Lexus multiple times over the years and have always been satisfied. customer service. I have done business with Park Place Lexus multiple times over the years and have always been satisfied. More