
Park Place Lexus Plano
Plano, TX
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Best experience I've ever had purchasing a car, and this was my 23 purchase. The dealership made it effortless as they made you feel like family. this was my 23 purchase. The dealership made it effortless as they made you feel like family. More
After owning numerous acura products, we decided to explore some other options. Ty was very patient and didn't make us feel pressured. Great guy to deal with and he was very quick to reply to all of ou explore some other options. Ty was very patient and didn't make us feel pressured. Great guy to deal with and he was very quick to reply to all of our questions. We have owned a lot of cars and see many more Lexus in our future after such a great experience. More
TY IS THE MAN! I have now bought four cars from Ty and TY IS THE MAN! I have now bought four cars from Ty and can honestly say he is the BEST! Ty has made my least favorite thing on the planet (buying TY IS THE MAN! I have now bought four cars from Ty and can honestly say he is the BEST! Ty has made my least favorite thing on the planet (buying cars) easy, relaxed and enjoyable. I've bought many cars over the years and couldn't remember any of my sales people's names if you held a gun to my head. They just left no impression on me. However, since meeting and working with Ty, back in 2009, this all changed. His easygoing, relaxed demeanor and superlative knowledge of the product are unparalleled. Plus, for the first time ever, I really feel like he was on my team. Ty has over-delivered every time, worked very hard to get me a great deal and has always succeeded. And trust me, I am hard to please. But, that's how good Ty is. He has made every deal a winner for me and always over-delivered. Which, in this day and age, is rare. If you're in the market for a Lexus do yourself a favor. Call Ty. He won't let you down. He's sold me on the brand and more importantly, he's sold me on him. I consider him more a friend than a salesperson and that is saying ALOT! I won't ever buy another car without him. That's how comfortable and confident I am in him. That speaks volumes to his professional acumen and him as an individual. More
Ty was such a pleasure to deal with, low pressure and very informative. He was able to meet my strict finances and was able to provide a wonderful vehicle that i absolutely love. very informative. He was able to meet my strict finances and was able to provide a wonderful vehicle that i absolutely love. More
This is the third vehicle we have purchased for Park Place Lexus. Every buying experience has been outstanding from start to finish. There is absolutely no pressure ... they leave you alone until you Place Lexus. Every buying experience has been outstanding from start to finish. There is absolutely no pressure ... they leave you alone until you are ready to engage. Then the focus is on finding you exactly the right vehicle, not on 'selling you a car'. Buying a car from Park Place is more like shopping at Neiman Marcus ... it is nothing like the traditional car buying experience. We have Park Place do all our service as well and they are outstanding. Our service advisor even recommended we have one repair done elsewhere because we would get the same quality for less money. There is a reason that Park Place won the Baldrige Quality Award ... they deserved to win. More
Tony & Chris, delivered the Infiniti with the same level of quality and service that one would expect on a new Lexus vehicle. These guys are a great member of the Parkplace Auto team. level of quality and service that one would expect on a new Lexus vehicle. These guys are a great member of the Parkplace Auto team. More
I've just purchased my 3rd LS from Park Place Lexus, all 3 from Herb Simonsen. I previously was STRICTLY BMW, but I know now that I've been totally converted to Park Place and Herb due to their effort all 3 from Herb Simonsen. I previously was STRICTLY BMW, but I know now that I've been totally converted to Park Place and Herb due to their efforts to make the car buying experience more pleasant then I EVER dreamed possible. The effort to get me into the PERFECT car by Herb is unprecedented in my many years of experience. The attention to detail, the rapport building, and the TRULY Personalized Service both during and AFTER the sale have always exceeded my expectations and have made me a customer for life. Of course the quality of the car is outstanding, and I couldn't be happier! More
I have dealt with Park Place Lexus since 2004 when I got my first RX. I have been coming back ever since. From sales to service the Park Place Lexus people are the BEST!! I have leased my last 3 RX,s fr my first RX. I have been coming back ever since. From sales to service the Park Place Lexus people are the BEST!! I have leased my last 3 RX,s from Joel Pechaurer, at Park Place and he has always been wonderful. Another reason I keep coming back to Park Place Lexus is their exceptional service department. Park Place Lexus gets 5 stars across the board from this satisfied customer!! More
Buying such an expensive vehicle sight unseen had me very nervous especially being a 1000 miles away, but Herb Simonsen described the vehicle exactly and assured me the condition of the vehicle is that of wh nervous especially being a 1000 miles away, but Herb Simonsen described the vehicle exactly and assured me the condition of the vehicle is that of what I was looking for, we had a few bumps but he helped me through them. For anyone out ther wanting to use the internet to shop for vehicles give Park Place Lexus a try it truely is a great experience!! More
Jeff Hauptstueck & Michael Clayton worked with me on the price and delivery of my new vehicle. This was favorable experience overall. I have no complaints. the price and delivery of my new vehicle. This was favorable experience overall. I have no complaints. More