Park Place Lexus Plano

After meeting the Sales Consultant David Broadbent , we felt very comfortable as he led us through the shopping process of selecting a car. Since we had never owned nor operated a Lexus vehicle, we needed felt very comfortable as he led us through the shopping process of selecting a car. Since we had never owned nor operated a Lexus vehicle, we needed a lot of information about the available models. After 2 scheduled meetings,we learned enough to select the ES 350. David was very patient and extremely knowledgeable of the Lexus product. He was generous with his time and demonstrated both courtesy and professionalism as he showed us several cars and their various features. His easy and laidback style certainly enabled us to slowly decide on a purchase. The ES 350 was readied and delivered exactly as promised, culminating in a very enjoyable experience. More

The park place lexus website is great- I kind of knew what car I was I tested in seing. Was greeted at reception by Kim who patiently showed me all the cars I wanted to see until I eventually got to the what car I was I tested in seing. Was greeted at reception by Kim who patiently showed me all the cars I wanted to see until I eventually got to the one Used car I was most interested in. At Park Place apparently there is no distinction between the reps who sell new cars or those who sell used cars. I find this really nice. A other dealers used car buyers get the typical used car salesmen and foster a class distinction - not at Park Place. After showing us new cars Kim did not express any hesitation that we now wanted to buy a used car. Our kids sat in the great lobby and in the really nice waiting area while we went for test drives and negotiated the deal. Kim was an engaged seller- not a high pressure sales person but not uninterested in making the sale either. She heard us out, negotiated astutely and at the end of the afternoon we agreed on a price. After we got home we did not feel we had overpaid and did not have any buyers remorse because I think we paid a fair price and most importantly we did not feel we had been 'cornered' into the price. While signing the car papers we asked many questions. They went and found all the people who they needed to who knew the answer to the specific questions we were asking on warrantee etc. couldn't ask for anything more. So far the after sales service has been excellent as well. I would happily buy another car from Park Place again. More

Park Place and especially Richard Spotts made the car buying experience as enjoyable as a Saturday afternoon could be. No hassel, no pressure a very respectful process. Walked away having our needs met buying experience as enjoyable as a Saturday afternoon could be. No hassel, no pressure a very respectful process. Walked away having our needs met while cutting a fair deal. A rewarding experience. Yes, we will go back on our next purchase! More

No pressure and no hassles. No hurry and 5 star experience all the way! This was our best car buying experience ever. Everything was about us. experience all the way! This was our best car buying experience ever. Everything was about us. More

Great customer service and a geat place to purchase a car. The place is always clean and spotless and employees are very professional.great job!!! car. The place is always clean and spotless and employees are very professional.great job!!! More

From the moment I walked into Park Place Lexus and met Jeff Hauptstueck I was given the star treatment. Jeff was a pleasure to work with from every aspect of the sales transaction from start to finish. Je Jeff Hauptstueck I was given the star treatment. Jeff was a pleasure to work with from every aspect of the sales transaction from start to finish. Jeff really listened to what I was looking for in my next Lexus purchase and went the extra mile to deliver to me exactly what I asked for at what I feel was an amazing deal! I highly recommend Jeff for his outstanding customer service to all of my family and friends and to anyone looking to purchase a Lexus. Park Place Lexus is lucky to have such a wonderful sales person like Jeff. If you plan on buying a Lexus I ask you to give Jeff the opportunity to win your business. You will be glad you did! More

Totally professional. No sales pitch. Just lots of information on product and service. Kenny was friendly but not familiar and had great sense of humor. information on product and service. Kenny was friendly but not familiar and had great sense of humor. More

We had a smooth and pleasant experience at Park Place Lexus Plano. This is our 3rd vehicle from this dealership. Our sales representative, Robert Sturm, went above and beyond with customer service. We Lexus Plano. This is our 3rd vehicle from this dealership. Our sales representative, Robert Sturm, went above and beyond with customer service. We are looking forward to the new dealership location. Thank you! More

Richard spotts was a pleasure to work with. He understood my needs and made my car buying experience very easy. I never felt pressured at any point in the buying process. Now I am riding in style understood my needs and made my car buying experience very easy. I never felt pressured at any point in the buying process. Now I am riding in style in my dream car. More

We worked with Kimberly Shapiro at Park Place Lexus in Plano to look for a Lexus. Kimberly walked us through which model was a match as we tested a varitety of new and pre-owned cars. She listened to us Plano to look for a Lexus. Kimberly walked us through which model was a match as we tested a varitety of new and pre-owned cars. She listened to us carefully as she helped us navigate the car buying process, allowing us to make a very informed decision with which we are very comfortable. More