
Park Place Lexus Plano
Plano, TX
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Best buying experience ever! Mr. Safianow is very helpful, patient, and very knowledgeable. He really took his time to explain all the options and every details to our complete satisfaction. GM Eric helpful, patient, and very knowledgeable. He really took his time to explain all the options and every details to our complete satisfaction. GM Eric is very friendly and professional. we have been treated like family/friends at this place. Brian also introduced us to the service departments after the purchase, including the complementary car wash. Everyone in our family loves the car so much! Thank you Park place Lexus at Plano! You showed us what a lexus purchase experience is! More
The people at Park Place were all very nice and helpful. From sales to service, they were great. They even sent someone to pick up my title, and then delivered my car to me after a detail. Convenient! Thank From sales to service, they were great. They even sent someone to pick up my title, and then delivered my car to me after a detail. Convenient! Thanks Park Place. More
Recently purchased a 2013 GS350. Great experience and simple process that was streamlined by Blaze. He was extremely professional and easy to work with. After the purchase the delivery process (overvie simple process that was streamlined by Blaze. He was extremely professional and easy to work with. After the purchase the delivery process (overview of all vehicle options) was very indepth and thorough. Would recommend working with Blaze to anyone seeking a new Lexus. Thanks Park Place. More
Mark Dresselhuys and the Park Place team exceeded my expectations! I purchased a certified pre-owned loaner CT-200h over the Internet and phone dealing, with Mark every step of the way. Mark said it was expectations! I purchased a certified pre-owned loaner CT-200h over the Internet and phone dealing, with Mark every step of the way. Mark said it was the car was in perfect shape and it was. I live in Houston and flew up to Dallas and was given first-class treatment when I got there. And the follow up has been fantastic. I would highly recommend Park Place and Mark. Class A operation and people. And the car is amazing...Lexus quality, solid, and 42 mph but I suspect it will do even better. More
Blaze was incredibly knowledgeable and helpful! Most people in their lifetime have bought cars but trying to distinguish lease versus purchase and hybrid vs non-hybrid and ROI becomes a completely diffe people in their lifetime have bought cars but trying to distinguish lease versus purchase and hybrid vs non-hybrid and ROI becomes a completely different conversation! I don't think you should work in the industry if you can't articulate the differences between those areas -- Blake was able to teach us that in 2 mins in the most simple English! He wasn't just trying to sell us a car he was trying to sell us the RIGHT car that was the best for US (not him). Much appreciated Blake! More
I visited Park Place Lexus April of 2013. Scott Miller was very helpfull and we never felt pressured during the whole process. We ended up taking the car home for the night as a demo and came back the ne was very helpfull and we never felt pressured during the whole process. We ended up taking the car home for the night as a demo and came back the next day to complete paperwork. The process was so painless I almost forgot I was buying a car! Also, the manager of finance ( forget her name) was a Saint. She worked with the lenders to get us the best rate the next day. I've had one or two small warranty issues pop up but they have all been resolved promptly and to my satisfaction. I would highly recommend Park Place and am looking forward to their move up north to the new dealership! Will absolutely purchase our next vehicle here and we will come see Scott Miller! More
After meeting the Sales Consultant David Broadbent , we felt very comfortable as he led us through the shopping process of selecting a car. Since we had never owned nor operated a Lexus vehicle, we needed felt very comfortable as he led us through the shopping process of selecting a car. Since we had never owned nor operated a Lexus vehicle, we needed a lot of information about the available models. After 2 scheduled meetings,we learned enough to select the ES 350. David was very patient and extremely knowledgeable of the Lexus product. He was generous with his time and demonstrated both courtesy and professionalism as he showed us several cars and their various features. His easy and laidback style certainly enabled us to slowly decide on a purchase. The ES 350 was readied and delivered exactly as promised, culminating in a very enjoyable experience. More
I've purchased several cars through Herb & always enjoy driving a Lexus. Herb is outstanding - always provides professional customer service. He works hard to find the perfect car that matches me a enjoy driving a Lexus. Herb is outstanding - always provides professional customer service. He works hard to find the perfect car that matches me and helps me through the entire process. I would highly recommend Herb and Lexus Park Place to all my friends and family. I love my new RX350. Thank you! More
Park Place and especially Richard Spotts made the car buying experience as enjoyable as a Saturday afternoon could be. No hassel, no pressure a very respectful process. Walked away having our needs met buying experience as enjoyable as a Saturday afternoon could be. No hassel, no pressure a very respectful process. Walked away having our needs met while cutting a fair deal. A rewarding experience. Yes, we will go back on our next purchase! More
The park place lexus website is great- I kind of knew what car I was I tested in seing. Was greeted at reception by Kim who patiently showed me all the cars I wanted to see until I eventually got to the what car I was I tested in seing. Was greeted at reception by Kim who patiently showed me all the cars I wanted to see until I eventually got to the one Used car I was most interested in. At Park Place apparently there is no distinction between the reps who sell new cars or those who sell used cars. I find this really nice. A other dealers used car buyers get the typical used car salesmen and foster a class distinction - not at Park Place. After showing us new cars Kim did not express any hesitation that we now wanted to buy a used car. Our kids sat in the great lobby and in the really nice waiting area while we went for test drives and negotiated the deal. Kim was an engaged seller- not a high pressure sales person but not uninterested in making the sale either. She heard us out, negotiated astutely and at the end of the afternoon we agreed on a price. After we got home we did not feel we had overpaid and did not have any buyers remorse because I think we paid a fair price and most importantly we did not feel we had been 'cornered' into the price. While signing the car papers we asked many questions. They went and found all the people who they needed to who knew the answer to the specific questions we were asking on warrantee etc. couldn't ask for anything more. So far the after sales service has been excellent as well. I would happily buy another car from Park Place again. More