
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,299 reviews
I have purchased two cars in the last two years from Brian Kaminsky and he has been extremely helpful, professional and reliable in both transactions. During my most recent purchase, he patiently took t Brian Kaminsky and he has been extremely helpful, professional and reliable in both transactions. During my most recent purchase, he patiently took the time to share the benefits of both purchasing and leasing. I had many questions and he was deliberate in responding to every one. We took the time to review available colors, and when I had a specific request, he located exactly the car I wanted and it was ready for me to pick up in no time. Thanks, Brian, for your hard work and sales service. We'll see you next time! More
I have purchased four cars from Roger Burton. He is kind, friendly, down to earth, and beyond helpful. He has never pressured me into buying anything or buying something that was not practical or affordable. friendly, down to earth, and beyond helpful. He has never pressured me into buying anything or buying something that was not practical or affordable. I believe that he has always had my best interest at heart. Neither Roger or any of the Park Place employees are the stereotypical car dealers they are all top quality people who care about their customers. I have never had a negative experience or felt like I was just a sale. I would feel very comfortable referring anyone to Roger. More
Stephen is super easy to talk to and great to work with! Process couldn't have gone smoother! Definitely ask for Stephen Wedderburn at Park Place in Plano!! Process couldn't have gone smoother! Definitely ask for Stephen Wedderburn at Park Place in Plano!! More
I purchased my first Lexus automobile in Oklahoma, but because I live in Plano, I have always taken my car to Park Place Lexus in Plano for service. I have always been treated well by every employee I hav because I live in Plano, I have always taken my car to Park Place Lexus in Plano for service. I have always been treated well by every employee I have encountered there since 2004. My husband and I recently brought my 2004 ES 330 into the dealership for service. While there, we looked at a beautiful, certified pre-owned LS 460. My husband could see that I really loved the car. Unknown to me, he began dialog with Kenny Adekoya. Fast forward a few weeks and we were at Park Place for test drive. Needless to say, we purchased the car. Kenny was an absolute pleasure to deal with every step of the way. Buying a car can be stressful, but everyone involved with the process at Park Place made the experience pleasurable. My belief is that the employees of Park Place Lexus truly value you as a customer and I look forward to a continuing partnership with Park Place. I am a customer service professional, having been a director of customer care call centers for 15 years. I know what excellent service is supposed to look and feel like; Park Place Lexus exemplifies Customer Care in my opinion. My apologies for not naming every individual that we encountered during our visits, as each person was helpful, professional and genuine. Lexus vehicles are my preferred automobile and Park Place Lexus is my preferred dealership. Thanks, Kenny! More
Experience was such an excellent experience that we purchased two vehicles within 1 week. Tony was the greatest, should be recognize for job well done purchased two vehicles within 1 week. Tony was the greatest, should be recognize for job well done More
I purchased a used car that was advertised online. The dealer and sales person (Michael Ruscoe) were very professional and cooperative. There was no pressure or games. After the test drive, the price ne dealer and sales person (Michael Ruscoe) were very professional and cooperative. There was no pressure or games. After the test drive, the price negotiations took about 5 minutes and the deal was done. I was treated fairly and courteously and could not be happier with my experience at Park Place Lexus in Plano. This is what the car buying experience should be! More
The professionalism and courtesy of the Lexus Park Place Sales team especially Stephen Wedderburn and Kendall Richards. We have had 4 Lexus autos now and I recently switch to BMW but saw the light and came Sales team especially Stephen Wedderburn and Kendall Richards. We have had 4 Lexus autos now and I recently switch to BMW but saw the light and came back to Lexus. Their is no comparison on the service and the manner in which they treat their customers. Ramsey, our sevice tech is outstanding and always willing to assist us no matter what the issue may be. Thank you. .....Lora Villarreal More
Our family have been going to Park Place Lexus in Plano for over 5 years nows and there has been no other dealerships comparable. Recently, we had the pleasure of working with Stephen Wedderburn by a refer for over 5 years nows and there has been no other dealerships comparable. Recently, we had the pleasure of working with Stephen Wedderburn by a referral from our exceptional service advisor Sina Sanaee. There are many reasons why we would recommend Stephen to any of our family and friends who is looking for a car, a Lexus, or both. Stephen is attentive to our every needs and is willing to go the extra mile to give us that deal. He also is patient when it comes to negotiating and is understanding when we need time to think about our decision. Not a lot of sales consultant that we encounter gives us that peace of mind when we are purchasing a vehicle. After finalizing the deal, it doesn't end there with Stephen like most other salesman. He would give us a follow up in a few days to see how we like the new car and if he could do anything else to maximize our dealership experience. That, to our family is something that keeps us being a loyal Park Place customer for many years to come. We believe that Stephen is the epitome of what a sales consultant should be in every aspect in order to keep the client happy. So if you ever in the market of finding a car, a Lexus, or both, don't bother looking at other dealerships, just come by Park Place and ask for Stephen Wedderburn and you will get the best service in the DFW area. Keep up the great work, Stephen! More
It took me awhile to decide if I wanted a Toyota or a Lexus Hybrid. Making a decision was a long process and Anish Rajput was very patient with me. When I finally decided on a Lexus, I had a certain colo Lexus Hybrid. Making a decision was a long process and Anish Rajput was very patient with me. When I finally decided on a Lexus, I had a certain color & features in mind for my car. Anish took control and got me exactly what I wanted. I very happy with my choice and was glad I that Anish was courteous, patience and had the expertise in finding my ideal car. More
Evertything about dealing with Park Place is `excellence at its best ` !! .... courteous , friendly , enthuastic associates make the car buying experience easy and actually enjoyable ... pleasure doing busi at its best ` !! .... courteous , friendly , enthuastic associates make the car buying experience easy and actually enjoyable ... pleasure doing business with them More