
Park Place Lexus Plano
Plano, TX
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I was overwelmed by the customer service provided. Located car for my wife in Houston brought it to Plano at no additional cost. Other dealers were going to charge transportation. Sold car at invoic Located car for my wife in Houston brought it to Plano at no additional cost. Other dealers were going to charge transportation. Sold car at invoice and even added window tinting and other accessories. Car was delivered when promised. Main reason for high rating is because it was all about Steve Wedderburn and Doug Klein making the us feel special and important. That kind of service permiates from the top down and is so appreciated. Would not hesitate to recommend Park Place in Plano to anyone looking for a fine automobile. More
Greg was so great to work with! I really felt like a person, and not a "sale". This was an amazing experience from start to finish. Never once did I feel rushed or pushed to purchase a car, which was person, and not a "sale". This was an amazing experience from start to finish. Never once did I feel rushed or pushed to purchase a car, which was so refreshing, and something we had not experienced in the past. When I had to leave to pick up my son from daycare I was not rushed into making a decision at that moment, but set up an appointment to finish the purchase. Greg helped me find exactly the car I wanted, and gave us a great price! We are Park Place customers for LIFE! More
Best overall experience i have had with an auto transaction. It felt like more of a partnership working together to make the deal work versus haggling & unprofessionlism. Jeff Haupsteck is a grea transaction. It felt like more of a partnership working together to make the deal work versus haggling & unprofessionlism. Jeff Haupsteck is a great guy and was very professional. He was very responsive and always helped answer all my questions. Chris Brunner is the GM and runs a great shop. Each member of the Park Place Lexus team was fantastic. More
I would highly recommend Park Place Lexus. They are very client focused and represent the Lexus brand with integrity and loyalty. We are currently own three (3) Lexus vehicles and have all of them are servi client focused and represent the Lexus brand with integrity and loyalty. We are currently own three (3) Lexus vehicles and have all of them are serviced at Park Place. More
Great Buying experience. Will recommend to others. Vehicle was in great condition, clean and ready to drive home. Staff was courteous and helpful. Paperwork was processed quickly. Vehicle was in great condition, clean and ready to drive home. Staff was courteous and helpful. Paperwork was processed quickly. More
Liz was amazing and made me feel very comfortable. I was referred to her by someone but going to a dealership can be scary because of how pushy some can be. Liz was friendly and excellent on her knowledge a referred to her by someone but going to a dealership can be scary because of how pushy some can be. Liz was friendly and excellent on her knowledge about my car. She made the entire transaction smoother than I had imagine. I refer her to everyone now and hope to continue working with her! More
Good experience, friendly staff, great customer service. I like the "after sale" value......the car wash, the clean visitor lounge, location....especially the new site olpedning soon. I like the "after sale" value......the car wash, the clean visitor lounge, location....especially the new site olpedning soon. More
Kenny was very courteous to us and made my son's first car buying experience positive. A Jeep Wrangler is probably not a customary site on a Lexus used car site and Kenny either had the answers to q first car buying experience positive. A Jeep Wrangler is probably not a customary site on a Lexus used car site and Kenny either had the answers to questions or researched them. I will be back because Kenny gave me confidence he was going to the "right things", and because of the dealership reputation. David More
Outstanding Experience. Would recommend to anyone. Wish I lived closer to get the amenities that they offer. Everyone was friendly. I just love the experience. lived closer to get the amenities that they offer. Everyone was friendly. I just love the experience. More
We had a great, easy, and wonderful experience purchasing our car. I can't say enough good words to explain the service we experienced. Highly recommend Jeff to anyone! our car. I can't say enough good words to explain the service we experienced. Highly recommend Jeff to anyone! More