Park Place Lexus Plano

We had a great, easy, and wonderful experience purchasing our car. I can't say enough good words to explain the service we experienced. Highly recommend Jeff to anyone! our car. I can't say enough good words to explain the service we experienced. Highly recommend Jeff to anyone! More

The first sales man that I took a test drive with passed me off to another sales man Mike. He was very polite and helpful. The car had 3 problems with it. I also found chips when I fliped up the seat in me off to another sales man Mike. He was very polite and helpful. The car had 3 problems with it. I also found chips when I fliped up the seat in the second row. The problems were fixed right away but the car was supposed to also be detailed. The outside was done but the chips were still there they also waxed the step on the outside. I had to warn friends to not use it so they did not slip. The car I bought only came with one key. Park Place made arrangments to make sure that I had a second key for the vehicle. They have gone out of the way to make my experiance the best. More

Excellent service experience. Roger was great to work with very knowledgable. I am glad that I went to park place. Also happy with the service follow up visit excellent experience. with very knowledgable. I am glad that I went to park place. Also happy with the service follow up visit excellent experience. More

Beginning to end, this was the easiest, most professional, non-stressful car purchase of my life (and I have purchased 25+ vehicles beginning in 1976). Mr. Safianow went out of his way to be he professional, non-stressful car purchase of my life (and I have purchased 25+ vehicles beginning in 1976). Mr. Safianow went out of his way to be helpful, instructive, patient, and honest. He is an encyclopedia of knowledge of the product he represents, and took the time to explain the options, colors, every detail to my complete satisfaction. Mr. Safianow knew the intricacies of financing options, and took the time to explain every aspect of each option, while giving me free reign to make my own decision. There was no pressure to the sale or the presentation, and he never seemed like he was rushing me to get on to the next client, etc. In fact, he took an amazing amount of time, and allowed me the luxury of experiencing each vehicle I was interested in, plus looking at every color option on the cars themselves, not from some book of swatches. My time is valuable, the automobile I drive is important to me, and Mr. Safianow understood these things about me, and took them into consideration in his demeanor and professional attitude. So did everyone else I came in contact with, from the General Manager who stopped by to chat about ME (not the product) and my vocation, to the finance officer who walked me through every step of my lease to my satisfaction, to being introduced to my service department liaison. Everyone was friendly, professional, and thorough. Bravo Park Place! More

Fantastic experience working w/Greg at Park Place. He helped me through the process of deciding upon car, color and choosing options. I definitely made a better and better informed decision with his help helped me through the process of deciding upon car, color and choosing options. I definitely made a better and better informed decision with his help. He, and the team at Park Place then found the exact car in another state and had it brought in. More

My wife and I had a very satisfactory experience with our first visit to the service department. The only thing that concerend us was the fact it took 6 hours to do an oil change and tire rotation. Other tha first visit to the service department. The only thing that concerend us was the fact it took 6 hours to do an oil change and tire rotation. Other than that it turns out that my wife must have misplaced her laptop either in the loaner car or the cashier's desk. We brought this topic up to the dealer within 2 hours of noticing. Thankfully the dealer called to inform us that they found it. Whew! That was a great relief! This speaks volumes for the integrity of their staff. Will be doing business again with them in the future. Sincerely, Tom D. More

Having Jimmy as our sales consultant is a breath of fresh air! He's knowledgeable of the cars, honest and not a high pressure sales person. I have reccomended Lexus & Jimmy to several of my friends. air! He's knowledgeable of the cars, honest and not a high pressure sales person. I have reccomended Lexus & Jimmy to several of my friends. More

Mark is an amazing resource and I will recommend him by name to friends that are in the car market. Not many pre-owned salesguys takethe time to become experts in a vehicle that the dealership doesn't sel name to friends that are in the car market. Not many pre-owned salesguys takethe time to become experts in a vehicle that the dealership doesn't sell. you would have thought Mark sold 1,000 Suburban's in his life he knew that vehicle like the back of his hand. This is our second Park Place used vehicle and it will not be our last. Great experience. More

Roger Burton was very informed on the product and made the car buying experience as close to pleasureable as humanly possible. He understood my time constraints and performed like a quarterback linking t the car buying experience as close to pleasureable as humanly possible. He understood my time constraints and performed like a quarterback linking the car prep, finance dept and delivery into a touchdown ! He is a keeper. More

This is my 3rd vehiche leased from this dealership and they continue to amaze me with the level of superb customer service. From the time you enter the doors, you are greeted by friendly staff. My sales they continue to amaze me with the level of superb customer service. From the time you enter the doors, you are greeted by friendly staff. My salesman, Robert Gabriel had everything ready for me and the entire process was so seamless. I highly recommend this dealership to anyone. You cannot go wrong. And the service drive as well as the phone center are just as outstanding. Everyone is knowledgeable and helpful. I will definitely be back for future purchases. More