Park Place Lexus Plano

Best overall experience i have had with an auto transaction. It felt like more of a partnership working together to make the deal work versus haggling & unprofessionlism. Jeff Haupsteck is a grea transaction. It felt like more of a partnership working together to make the deal work versus haggling & unprofessionlism. Jeff Haupsteck is a great guy and was very professional. He was very responsive and always helped answer all my questions. Chris Brunner is the GM and runs a great shop. Each member of the Park Place Lexus team was fantastic. More

Greg was so great to work with! I really felt like a person, and not a "sale". This was an amazing experience from start to finish. Never once did I feel rushed or pushed to purchase a car, which was person, and not a "sale". This was an amazing experience from start to finish. Never once did I feel rushed or pushed to purchase a car, which was so refreshing, and something we had not experienced in the past. When I had to leave to pick up my son from daycare I was not rushed into making a decision at that moment, but set up an appointment to finish the purchase. Greg helped me find exactly the car I wanted, and gave us a great price! We are Park Place customers for LIFE! More

Great Buying experience. Will recommend to others. Vehicle was in great condition, clean and ready to drive home. Staff was courteous and helpful. Paperwork was processed quickly. Vehicle was in great condition, clean and ready to drive home. Staff was courteous and helpful. Paperwork was processed quickly. More

Liz was amazing and made me feel very comfortable. I was referred to her by someone but going to a dealership can be scary because of how pushy some can be. Liz was friendly and excellent on her knowledge a referred to her by someone but going to a dealership can be scary because of how pushy some can be. Liz was friendly and excellent on her knowledge about my car. She made the entire transaction smoother than I had imagine. I refer her to everyone now and hope to continue working with her! More

Good experience, friendly staff, great customer service. I like the "after sale" value......the car wash, the clean visitor lounge, location....especially the new site olpedning soon. I like the "after sale" value......the car wash, the clean visitor lounge, location....especially the new site olpedning soon. More

Kenny was very courteous to us and made my son's first car buying experience positive. A Jeep Wrangler is probably not a customary site on a Lexus used car site and Kenny either had the answers to q first car buying experience positive. A Jeep Wrangler is probably not a customary site on a Lexus used car site and Kenny either had the answers to questions or researched them. I will be back because Kenny gave me confidence he was going to the "right things", and because of the dealership reputation. David More

Outstanding Experience. Would recommend to anyone. Wish I lived closer to get the amenities that they offer. Everyone was friendly. I just love the experience. lived closer to get the amenities that they offer. Everyone was friendly. I just love the experience. More

We had a great, easy, and wonderful experience purchasing our car. I can't say enough good words to explain the service we experienced. Highly recommend Jeff to anyone! our car. I can't say enough good words to explain the service we experienced. Highly recommend Jeff to anyone! More

Excellent service experience. Roger was great to work with very knowledgable. I am glad that I went to park place. Also happy with the service follow up visit excellent experience. with very knowledgable. I am glad that I went to park place. Also happy with the service follow up visit excellent experience. More

The first sales man that I took a test drive with passed me off to another sales man Mike. He was very polite and helpful. The car had 3 problems with it. I also found chips when I fliped up the seat in me off to another sales man Mike. He was very polite and helpful. The car had 3 problems with it. I also found chips when I fliped up the seat in the second row. The problems were fixed right away but the car was supposed to also be detailed. The outside was done but the chips were still there they also waxed the step on the outside. I had to warn friends to not use it so they did not slip. The car I bought only came with one key. Park Place made arrangments to make sure that I had a second key for the vehicle. They have gone out of the way to make my experiance the best. More