
Park Place Lexus Plano
Plano, TX
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We wanted to replace our 2006 RX 330 with a newer model with fewer miles and an extended dealer warranty (ours had 95K mi and the warranty had recently expired). We purchased our previous car from Park Pl with fewer miles and an extended dealer warranty (ours had 95K mi and the warranty had recently expired). We purchased our previous car from Park Place, had it serviced there for the past 6 1/2 yrs, and have been extremely pleased with their customer service and personal attention provided to us by Brad Darrow in their vehicle service department. That long-time experience made it an easy decision for us to shop at Park Place when we decide it was time to replace our RX 330. Taylor Garrett was the sales representative who met us when we walked in the door to look around. He was extremely cordial, professional, low key - he listened to what we thought we were shopping for and directed us to the vehicles that fit our interest and met our expectations. As it must be for all buyers with a "trade-in", we were very concerned about what price we would get for our "old car" and were very pleased with the offer he made for our trade-in. Taylor's demeanor, the bottom-line sales price for our 2012 RX 350, and our previous experience with their service department helped make our buying decision easy and experience very pleasant. Thanks again to Taylor, Brad, and entire Park Place management team! We will be back for a long time to come. More
We were very impressed with the dealership at Park Place Lexus. Kelli Hansen did an outstanding job from the time we called and again when we visited the dealership from San Antonio. Kelli showed us several Lexus. Kelli Hansen did an outstanding job from the time we called and again when we visited the dealership from San Antonio. Kelli showed us several possible vehicles and assisted us in getting the best vehicle for us. She was very knowledgeable about the RX 350 and she made sure we knew how to operate all the controls that were new to us. She assisted us in setting up our iPhone to operate from the steering wheel and we appreciated that very much. Kelli was just an outstanding saleswoman and we wouldn't hesitate to refer anyone interested in buying a Lexus to her and the dealership. Kelli has a very welcoming and fun personality and she has continued to stay in touch with us, since we purchased our Lexus RX350. Kelli has just the type of personality to work as a saleswoman and we enjoyed our experience with her. She will not be forgotten. She is the greatest! Nicole Roshto was able to complete our financial paperwork in a very speedy and accurate method. She has assisted us since our purchase with needed paperwork for our credit union and for the registration of our vehicle in another state. She has a great personality, as well and it was a pleasure working with her. More
I purchased my first Lexus RX 330 in 2005 from Park Place Lexus in 2005. From the purchase through the last service, it was always perfect customer service. I moved away from the Dallas area in 2011 but wh Lexus in 2005. From the purchase through the last service, it was always perfect customer service. I moved away from the Dallas area in 2011 but when it came time to replace my 2005 RX 330 with a new 350, I found Chris Collins name and number in my cell phone directory. When I called, he found the car I wanted in the inventory, told me he is now a Sales Manager and that David Broadbent would call me back. Over the phone, the price was better than the price I had been given at the dealership closer to where I now live. I bought my car over the phone because I trust the people and the dealership. When I picked it up, David was very thorough in showing me all the new features and explained the car to me in great detail. I drove my new car home and was amazed at the quality of the car. It rides like a dream. I love the whole Park Place experience and my only regret about moving is that its too far to take my car there for maintenance. More
Great in all aspects! Went in with the intent of checking out a few dealerships, never left Park Place Lexus of Plano. Our sales rep, Kenny Adekoya went above and beyond. Best thing about it, 1 checking out a few dealerships, never left Park Place Lexus of Plano. Our sales rep, Kenny Adekoya went above and beyond. Best thing about it, 1 month later, Kenny is still going above and beyond to assist us. My wife and I could go on and on. Our best advice is to go in and check it our for yourself. You will immediately know the difference between Park Place Plano and other dealerships you have dealt with before. First class in everything they do. Mark and Kerri Humble More
Park Place really does try hard to win you over...they do it the right way, with emphasis on friendliness and service. A lot of the things they do to enhance the experience are at considerable cost to the d it the right way, with emphasis on friendliness and service. A lot of the things they do to enhance the experience are at considerable cost to the dealership...and I'm sure the customers end up paying for these conveniences one way or another. But the point is, this place makes every effort to please the clientele - and that is refreshing in this day and age. Mr. Ali was patient and gracious and made the transaction smooth and quick. We highly recommend both the dealership and Mr. Ali. More
Naseem Mushtaq handled my transaction with professionalism and care. I really have a bad attitude about car dealerships but Naseem and Park Place really are different. If you are reasonable professionalism and care. I really have a bad attitude about car dealerships but Naseem and Park Place really are different. If you are reasonable they treat you fairly and take care of any problems that may arise. I don't so how you can go wrong with Naseem and would recommend you ask for him by name if you ever visit Park Place. More
Worked very hard to find the vehicle I wanted in the price range I wanted. Made every effort to get the deal done. Would definitely go back to this dealership for a vehicle. price range I wanted. Made every effort to get the deal done. Would definitely go back to this dealership for a vehicle. More
Robert was professional, friendly, and incredibly efficient. The whole process was smooth and very easy. This is my 3rd Lexus and I recommend this dealership to all my friends. Robert was awesome! efficient. The whole process was smooth and very easy. This is my 3rd Lexus and I recommend this dealership to all my friends. Robert was awesome!! More
We have been a client of Park Place Lexus for several years because of the management and the outstanding customer service they give to their customers. We worked with Brian Safianow before and were very years because of the management and the outstanding customer service they give to their customers. We worked with Brian Safianow before and were very impressed with his knowledge and the courteous way he deals with his customers. We will always support Park Place Lexus when we are in the market for a new car! More