
Park Place Lexus Plano
Plano, TX
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Customer Service was above and beyond. We got the car we wanted for the Trade In & Price we were wanting and a good deal on our Financing. This purchase felt win-win for everyone. Everyone walked away feel wanted for the Trade In & Price we were wanting and a good deal on our Financing. This purchase felt win-win for everyone. Everyone walked away feeling good about the car purchase. Thrilled about the Car Washes for Life. Very very happy with Lexus, the car and the customer service. Jimmy Bryan was friendly, professional and helped us get the car we wanted for the price /trade in and financing we needed to make the deal. Will definitely be purchasing another Lexus in our future. Thank you! More
We found the dealership to be of high quality. We were very pleased with Kenneth Adkins service. He was knowledgeable and professional yet not pushy. We highly recommend him. The overall price was good very pleased with Kenneth Adkins service. He was knowledgeable and professional yet not pushy. We highly recommend him. The overall price was good- good enough that we purchased the vehicle. For us to rate the price as great, it would have had to be a steal and we recognize that steals of cars of this quality are few and far between. More
I really enjoyed my experience with Park Place Lexus Plano. I went with a view of what a fair deal would be for my car, the car I purchased, and the interest rate that I wanted and I didn't have to h Plano. I went with a view of what a fair deal would be for my car, the car I purchased, and the interest rate that I wanted and I didn't have to haggle or feel like I was being swindled. They were considerate of my time as well, I wasn't forced to stay there all day. Sean was really easy to deal with and very accommodating. Both Sean and Kai were friendly and personable. I had come on a holiday weekend and at first couldn't get a good interest rate but Kai worked his magic the following Monday and got a better rate than what I expected! I will definitely recommend this dealership to my friends and already have. More
Sean handled my purchase very professionally. All Sean handled my purchase very professionally. All questions were answered and information provided.. Debbie Horne who works for Park Place Lexus is Sean handled my purchase very professionally. All questions were answered and information provided.. Debbie Horne who works for Park Place Lexus is a very good friend of mine and made the suggestion that I should come look @ the IS 250 convertible which was a good choice. More
Roger was wonderful. Great experience and would do Roger was wonderful. Great experience and would do Business again with him and the dealership! Easy, very friendly and helpful staff. Better then my Roger was wonderful. Great experience and would do Business again with him and the dealership! Easy, very friendly and helpful staff. Better then my first Lexus purchase here in little rock! More
Great experience!! Normally buying a new car is a tedious process and not one I always enjoy, however this time was different. Could not have wanted a better new car experience. Viktor was GREAT and went ou process and not one I always enjoy, however this time was different. Could not have wanted a better new car experience. Viktor was GREAT and went out of his way to make it a very nice experience and above and beyond in the service area!! More
It was great buying experiance overall. The sales manager is very informative and upfront and it saved lot of my time. I had my own experiencve with other lexus dealers around but this one is the best is very informative and upfront and it saved lot of my time. I had my own experiencve with other lexus dealers around but this one is the best More
From the moment I and my wife walked into the dealership we were treated with the utmost courtesy and respect. The salesperson that greeted us Michael Ruscoe was professional and took the time to explain th we were treated with the utmost courtesy and respect. The salesperson that greeted us Michael Ruscoe was professional and took the time to explain the car we were interested in and to show us all cars available on the lot. Michael also gave us a tour of the facility including the service department. Michael promptly answered all emails and made sure our purchase met our expectations. More
Jimmy Bryan was quick to offer help with all my many questions, & he gave guidance in areas that I was not even aware that I should consider. He was awesome to work with, and gave me confidence in this questions, & he gave guidance in areas that I was not even aware that I should consider. He was awesome to work with, and gave me confidence in this very significant purchase! He was cheerfully available to meet with me multiple times. Furthermore, ALL the other Park Place employees I encountered were competent, professional, and helpful...... especially so with the financial specialist who helped my husband and I get all the final papers signed. Forgive me, as I am unable to recall his name at present. Please ask Jimmy who it was we worked with. Bryan Smith (the tech. specialist) was and continues to be incredibly helpful, as well!! More