
Park Place Lexus Plano
Plano, TX
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The salesman was EXTREMELY helpful and not pushy.My only complaint was the 2 hour wait to get to financing.After the wait Nicole in financing was absolutely WONDERFUL,HELPFUL,and FRIENDLY.I will return to t complaint was the 2 hour wait to get to financing.After the wait Nicole in financing was absolutely WONDERFUL,HELPFUL,and FRIENDLY.I will return to the dealership. More
The staff at Park Place Lexus are extremely helpful, professional, friendly, and accomodating. They make car buying and maintenance pleasant - no small feat with me! professional, friendly, and accomodating. They make car buying and maintenance pleasant - no small feat with me! More
Inquired on internet regarding used 2005 Lexus RX I saw on internet. Promptly recieved a call from dealership even though it was a Sunday at 8:00 pm and they were closed. Surprised me! Drove from Fort W on internet. Promptly recieved a call from dealership even though it was a Sunday at 8:00 pm and they were closed. Surprised me! Drove from Fort Worth to Plano on Tuesday to see it. Car was as advertised and at the best price I had found. Relaxed sales atmosphere. Financed it there as rates were competitive. Overall smooth transaction! Drove it home! Everyone is happy! More
I had a great experience bying my pre-owned car. I was not honestly expecting to make my mind up in less than 1 hour, but I did! The costumer service was great from beginning to end! not honestly expecting to make my mind up in less than 1 hour, but I did! The costumer service was great from beginning to end! More
We came back to Park Place because our lease was up on our ES 350. However, our previous experience was so poor, we were skeptical about leasing from Park Place again. Kai Peterson set us up with Anish, a our ES 350. However, our previous experience was so poor, we were skeptical about leasing from Park Place again. Kai Peterson set us up with Anish, and this experience was totally different. The personal service he gave us was outstanding. Anish took his time to answer our questions, he never rushed and he always made us feel like we were special customers. We will be back again. More
This is by far the best dealership I have ever dealt with. They make you feel welcome and make the purchase process very easy. I would definitely recommend them to my friends and go back myself when t with. They make you feel welcome and make the purchase process very easy. I would definitely recommend them to my friends and go back myself when the time was right. More
Joel was our salesman. He could not have been more friendly and patient with us as we made our decision. He patiently answered all of our questions and we came away very happy about our purchase. friendly and patient with us as we made our decision. He patiently answered all of our questions and we came away very happy about our purchase. More
Blaze was exceptionally knowledgable and helpful. He answered all my questions and took me seriously. He followed through with everything he said he would do. He found the exact SUV I was looking for an answered all my questions and took me seriously. He followed through with everything he said he would do. He found the exact SUV I was looking for and kept me in the loop about delivery time. After the car was delivered he spent time to go over everything I needed to know. More
Excellent support from Viktor Koleychik. Worked on getting the deal done for us. Very courteous and professional apporach by the team. Our sales person worked with us in understanding our requirements getting the deal done for us. Very courteous and professional apporach by the team. Our sales person worked with us in understanding our requirements and budget and provided us the best solution. More
I found the customer service in the dealership to be extraordinary. I have no hesitation in recommending Jimmy Bryan to anyone who is looking for a new vehicle. He was very informative, friendly and p extraordinary. I have no hesitation in recommending Jimmy Bryan to anyone who is looking for a new vehicle. He was very informative, friendly and patient with me throughout the process. More