
Park Place Lexus Plano
Plano, TX
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We bought a Lexus RX from him a couple years ago and it was the best buying experience! Not only was he knowledge about the vehicle, but it was such a streamline, hassle free process. We left saying the ne was the best buying experience! Not only was he knowledge about the vehicle, but it was such a streamline, hassle free process. We left saying the next time we buy a Lexus we would buy from Herb. More
So we did something a little unusual . . . We bought a used 2021 Lexus LC 500 Convertible, ("L Certified" with only 500 miles on it) online and over the phone without seeing the vehicle until it was deliv used 2021 Lexus LC 500 Convertible, ("L Certified" with only 500 miles on it) online and over the phone without seeing the vehicle until it was delivered to our home. It was a little scary at first, but exciting all at the same time! Sales Experience Manager Cameron Drackett did an excellent job of holding all the pieces together as we made our "long distance" purchase. My only regret is that we could not visit the dealership and meet Mr. Drackett in person. Thanks Cameron for making our dream car come true! More
Five star experience end to end! I worked with Tracy Brown, who was absolutely excellent. No pressure, no BS, professional, courteous, fast, direct and efficient! They gave me a great price on my trade- Brown, who was absolutely excellent. No pressure, no BS, professional, courteous, fast, direct and efficient! They gave me a great price on my trade-in, a great price on the car, and a great experience getting and out in a reasonable amount of time. Amazing! Can't recommend Tracy enough! More
This was my first time buying a Lexus. Deans knowledge and service was beyond impeccable. From the moment I stepped into Lexus. Courteous and gracious. and service was beyond impeccable. From the moment I stepped into Lexus. Courteous and gracious. More
Great service throughout the process! He and his team were very nice to work with from start to finish! They gave us a great service with a great price and did everything very quick. were very nice to work with from start to finish! They gave us a great service with a great price and did everything very quick. More
First Class dealership, like you would expect from Lexus. Clean, nicely appointed, all members are courteous and ready to help. Knowledgeable staff, up to date technology, and easy to get questions answere Clean, nicely appointed, all members are courteous and ready to help. Knowledgeable staff, up to date technology, and easy to get questions answered. Tracy helped me find the car I had found on line to consider buying. I had tons of questions about the car, and he was able to get answers for me quickly. Although there's always lots of paperwork involved in a trade-in deal, and the desire to get the car for as little cash outlay as possible., Tracy was very easy to work with, and I would recommend him to anyone considering using Park Place Lexus to purchase their next car. More
I’ve always thought highly of this dealership as well as Lexus as a brand, however my loyalty was tested today. For the first time in years I’m considering switching brands. Maybe I will consider Sewell. I’ Lexus as a brand, however my loyalty was tested today. For the first time in years I’m considering switching brands. Maybe I will consider Sewell. I’ve been told that the Sewell experience is more pleasant and accommodating than Park Place anyways. More
Greg is outstanding in his level of assistance and knowledge and i highly recommend him to assist with new car purchases at Lexus Park Place. knowledge and i highly recommend him to assist with new car purchases at Lexus Park Place. More
Park Place Plano removes the stress and hassle of buying a car. Choose what you want and one person will take you through the entire process. This was my best experience yet. I’ve bought from Lexus in other a car. Choose what you want and one person will take you through the entire process. This was my best experience yet. I’ve bought from Lexus in other cities and this place beat them! Such a great job. I liked how I didn’t have to go to finance to finish the process. Thanks! More
This is the first time I've had experience with this dealership. Before arriving, I had a vehicle in mind. After entering into the dealership, I saw many, many options of vehicles and immediately start dealership. Before arriving, I had a vehicle in mind. After entering into the dealership, I saw many, many options of vehicles and immediately started second guessing myself on what vehicle I wanted. I felt fortunate that I got Dean as my sales person. He made sure I knew the options I could have on each vehicle (with great patience) and I ended up with a car I was even more excited about prior to arriving. Everyone I encountered at this dealership was friendly. I feel very confident I made a great choice - thanks much! More