
Park Place Lexus Plano
Plano, TX
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This was the easiest and best car buying experience we have ever had. Jeff took care of everything for us, and the only things left for us to do were sign the papers and pick up the car. It was very con have ever had. Jeff took care of everything for us, and the only things left for us to do were sign the papers and pick up the car. It was very convenient in our busy schedules. More
Kenny did a great job helping us select the vechile that met our needs and price. He was very patient in helping us with the details of the car and followed up with a couple of items that needed attention. met our needs and price. He was very patient in helping us with the details of the car and followed up with a couple of items that needed attention. I would work with him again and will recommend him to my friends and family. More
Ive been driving the same car for 12 yrs and wasnt sure if I was really ready for "change". I went into this dealership scared and with doubt. Everyone I passed as I approached the receptionist desk, spo if I was really ready for "change". I went into this dealership scared and with doubt. Everyone I passed as I approached the receptionist desk, spoke with a smile. Anish made me SO comfortable and his tone was soothing. He helped make my transition as smoothly as possible. More
Chris Collins was exceptionally friendly and helpful. He did not quit working (looking) for us until he found the car we wanted. Our sales experience with this dealership was extremely comfortable. did not quit working (looking) for us until he found the car we wanted. Our sales experience with this dealership was extremely comfortable. More
I was very pleased with my experience with this dealership. Herb went above & beyond to make sure that my transporation needs were met. He was very professional & courteous. Nicole was pleasant to dealership. Herb went above & beyond to make sure that my transporation needs were met. He was very professional & courteous. Nicole was pleasant to deal with also. She was very professional & knowledgable. I had driven approximately 5 hours to take delivery of the vehicle. Both Herb & Nicole were very considerate of my time. I will recommend this dealership to anyone I know who may be in the market for a new or preowned vehicle. More
Shay did an exceptional job in working with us on our new RX350. We looked at several different models and decided on the RX350. She took the time to explain all of the features and layout of the vehicle and RX350. We looked at several different models and decided on the RX350. She took the time to explain all of the features and layout of the vehicle and answer all my questions. Her follow up after the sale has been outstanding as well. I would recommend Shay to my friends and family. More
I contacted this dealer via email about a car that was advertised online and within a couple hours, I was contacted by a salesman (Herb), who was able to show me that car the same day. Although the car d advertised online and within a couple hours, I was contacted by a salesman (Herb), who was able to show me that car the same day. Although the car didn't have everything I wanted, I gave Herb the details and he found me another car within a couple days. He was always following up with me to make sure I had all the information I needed to make a good decision. Everyone that I have met at this dealer has been pleasant and you all really put the customer first. I could go on and on, because this was the best experience I have ever had ( I have purchased 8 cars over the last 22 years). More
This is absolutely the best dealership I have even seen. I had a great experience of leasing a car with them. They are very nice to me. I particularly appreciate Brian's help on my car. He is just fabulous. I had a great experience of leasing a car with them. They are very nice to me. I particularly appreciate Brian's help on my car. He is just fabulous. I highly recommend them if you want to buy or lease a Lexus. More
This is my 3rd Lexus; however, the other two were purchased in Austin. My daughter and son-in-law, Susanne and Chris Nieman purchased a Lexus from you recently and they gave you a high recommendation purchased in Austin. My daughter and son-in-law, Susanne and Chris Nieman purchased a Lexus from you recently and they gave you a high recommendation---I see why. First of all, the staff was very friendly when we first entered your store...Carl was very personable, yet professional. His knowledge and experience was definitely a factor in our decision. After talking with two other Lexus dealers, Carl was able to meet their price and give us the satisfaction that we were making a wise choice by selecting Park Place of Plano. Also, a factor in our decision was the promp attention exhibited by Carl. The overall experience was great. We really appreciate the attention and assistance of Carl and we will highly recommend him to any of our friends. Thank you! More
My Lexus was totaled in an accident. I came to find a replacement. I met Tony and he sold me a used car. He furnished complete records of all servicing of this car for its entire history. I found him to replacement. I met Tony and he sold me a used car. He furnished complete records of all servicing of this car for its entire history. I found him to be honest, sincere, friendly and anxious to be of help.He handled the sale with courteous and sincere desire to be fair and honest. More