
Park Place Lexus Plano
Plano, TX
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Park Place Lexus came highly recommended to me and it turned out to be the best car buying experience ever. Meeting initially with Chris Bruner, General Manager, it was clear to me that he runs a classy turned out to be the best car buying experience ever. Meeting initially with Chris Bruner, General Manager, it was clear to me that he runs a classy, professional dealership where everyone smiles, looks professional and has a positive attitude. I knew immediately that I wanted to do business with Park Place. Jimmy Bryan, my sales consultant, was the absolute best. He made me feel as if I was the only customer in the world and that my business was important to him and to the dealership. Jimmy's gracious demeanor and confidence made the whole experience flawless. Actually, it was fun and we enjoyed a lot of laughs. I knew I had made a friend. Having many friends who own Lexus vehicles, I knew even before I visited Park Place Lexus that the product is the best in the industry. What I didn't know was that I would be treated like royalty in this dealership. I don't think that better customer service could exist. I have always dreaded taking my car into a dealership for service . . . not so ever again. I will be a Park Place customer from now on. My banker was even so impressed over how Park Place handled the whole process with me that he plans to do business with them very soon. More
Simply no comparison between Park Place and almost all other dealerships in Dallas. Very professional, attentive, and knowledgeable staff. Pleasant shopping experience. Unlike my experience buying an A other dealerships in Dallas. Very professional, attentive, and knowledgeable staff. Pleasant shopping experience. Unlike my experience buying an Acura, the purchase negotiation was also quick and painless. Liz Striegel did a fine job of selling me (and most importantly, my wife) the vehicle and walking me through the features upon delivery. More
Jimmy Bryan, sales consultant, did a great job helping me find just the car I wanted. It took a few days to get the exact car I picked out from another dealership. When it was ready for pick up, Jimmy eve me find just the car I wanted. It took a few days to get the exact car I picked out from another dealership. When it was ready for pick up, Jimmy even came back to the dealership while on vacation to help me pick up the car and explain details to me. He was not in a hurry and took all the time we needed that day. We are a two Lexus family and Jeff Cole has been our service consultant for a few years and he is outstanding so we will continue to come to him for our service. More
My sales consultant, Roger Burton is the best. This is the second vehicle I have purchased from him and the experience could not have been better. He found the exact car that I wanted to upgrade from a 20 the second vehicle I have purchased from him and the experience could not have been better. He found the exact car that I wanted to upgrade from a 2007 IS to a larger ES with all the bells and whistles that I asked for, including the price! He took the time to show me all of the features on the vehicle. I am definitely a customer for life, due mostly to Roger! More
My 3rd car from Kenneth, he is easy and quick to get a deal done. We do not live the DFW area and purchase from Kenneth basis past experience.... deal done. We do not live the DFW area and purchase from Kenneth basis past experience.... More
Salesman took the time to answer all our our questions and spent the time needed to insure we found the right car for us. Had a great experience and would not hesitate to recommend Andrew and this dealer and spent the time needed to insure we found the right car for us. Had a great experience and would not hesitate to recommend Andrew and this dealership. More
My experience at Park Place Lexus(Plano) was nothing less than excellent. As a young, first time buyer, I was quite nervous, but the friendly and helpful car dealership staff made me feel at ease in no time. than excellent. As a young, first time buyer, I was quite nervous, but the friendly and helpful car dealership staff made me feel at ease in no time. I hear the car buying or leasing process can sometimes be a long and tedious one. At Park Place, that just wasn't the case. My dealer, Internet Sales Manager, Kendall Richards was easy to get along with and most importantly, very efficient and knowledgeable which made my experience and purchase that much easier. The 2011 is250 is the automobile I chose. Including precise handling, a top-quality interior and an extensive array of high-tech features, I felt this was the perfect match for me. Not to mention, the sporty yet luxurious look of this car will definitely turn heads. The price the dealership offered was exactly within my budget, and in fact, lower than what we had previously discussed. There were no hidden fees, and not once did I feel pressured or rushed into the transaction. I am 100% satisfied with the customer service and overall experience I had at Park Place Lexus Plano & Kendall Richards. Most definitely, I recommend anyone and everyone to become part of Team Lexus! More
I had 8 hours to find a car before going back to OKC and Scott was the man to go to. He made the ENTIRE process easy, even with my extended family milling around. He was attentive, helpfull and anything e Scott was the man to go to. He made the ENTIRE process easy, even with my extended family milling around. He was attentive, helpfull and anything else you could ask from an individual. He was absolutely fantastic. I normally dislike "used car salesmen" but he wasn't even in that type of ballpark. The entire time we were there was pleasurable. Thank you for a wonderful experience. More
Herb was very pleasant and informative to deal with. He made the whole process easy and painless. I would recommend Herb and the Dealership to others. Jim Cornelius made the whole process easy and painless. I would recommend Herb and the Dealership to others. Jim Cornelius More
The treatment we received while dealing with Don Wood and Park Place is what every car shopper deserves. Every step of the way was professional and we were treated as "guests" not potential victims as wit Park Place is what every car shopper deserves. Every step of the way was professional and we were treated as "guests" not potential victims as with most dealerships. More