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Park Place Lexus Plano

Plano, TX

4.8
3,391 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,391 reviews

September 10, 2025

We give Brett with the Service Departent 5 stars. Although the sales and finance team disappointed, Brett's service was superb!! Highly recommend the Service Department at Park Place Lexus. More

by codystewart1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Olumi
September 10, 2025

Service other departments don’t communicate with correct information. One question 4 different answers. Managers have little to no time to listen to customers. More

by pjgallivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
September 08, 2025

I was sold couple optional items but was never informed that they are non cancel able. Car invoice was shown after I signed the papers which had $1800 of after dealership install Items on it I tried callin More

by cgandhi58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dayton Jones
Sep 08, 2025 -

cgandhi58 responded

This is my 3rd Lexus.

September 08, 2025

This is our third vehicle from park place, and we have had the honor of working with Greg Ebenholtz each time. He goes above and beyond to get exactly what we want. More

by Kathygredd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Ebenholtz
September 08, 2025

Good location, well stocked with vehicles, staff are friendly and knowledgeable. We felt like we became friends with Tristan as we went through the process of buying our new car. We’re very happy with More

by mreis104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Capehart
August 27, 2025

Jason was the dealer we dealt with twice. He’s caring and considerate for the sale process. More

by Kyanfung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Huber
August 27, 2025

Great service! Great sales experience. No pressure knowledgeable salesman. Would definitely buy another car from them. More

by Suzanneseaton2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Jimenez
August 27, 2025

Melissa was fantastic in finding me exactly what I wanted and making the buying process quick and easy. More

by avboone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Bryant
August 25, 2025

Amazing customer service! Everyone is very nice and patient. This dealer will listen to your concerns and what you want. More

by Chiqswhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Montelongo
August 22, 2025

Customer service is number one! The vehicle selection was unbelievable! The sales process was comfortable and unrushed. More

by Garylerew
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jolly George
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