
Park Place Lexus Plano
Plano, TX
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Lowballed my trade and said it’s not worth what I was asking to turn around and offer it for almost 7k more than they gave me for it. Kinda a slap in the face when I expected an honest deal. I understand asking to turn around and offer it for almost 7k more than they gave me for it. Kinda a slap in the face when I expected an honest deal. I understand a healthy margin but that’s a bit greedy. Sales guy was great but his manager wouldn’t let me him come up further on my trade. I won’t be coming back if I want a fair deal since I see how they operate which I was surprised by since the vehicle I was interested was fairly priced. Just don’t do a trade in here. More
Sergio helped us with our SUV purchase with complete understanding of our needs, immense patience, and great respect. He handled all paperwork, negotiations, and even activated our new NTTA tag without understanding of our needs, immense patience, and great respect. He handled all paperwork, negotiations, and even activated our new NTTA tag without us doing the running around. Overall, a great experience with Park Place Lexus Plano. More
They are simply the best. Service, sales, questions you name it. Have used them for a long time and have always been pleased. Would refer them to anyone Service, sales, questions you name it. Have used them for a long time and have always been pleased. Would refer them to anyone More
Very responsive! I actually enjoyed the process, which is rare when buying a car. My salesman, Kenneth Adkins, was helpful but not pushy and they found the car I want I actually enjoyed the process, which is rare when buying a car. My salesman, Kenneth Adkins, was helpful but not pushy and they found the car I wanted in a matter of days. I would definitely recommend them. More
My mother and I had a wonderful experience working with Jolly George. He went above and beyond our expectations. He helped my mother to get the car she wanted even with some extensive limits on our end. Jo Jolly George. He went above and beyond our expectations. He helped my mother to get the car she wanted even with some extensive limits on our end. Jolly was kind and thoughtful. Exceptional service! More
All I have to say is the name JOLLY! !! Ask for him!!! You don't be disappointed. If you love someone that is relatable, honest, reliable, stands on his promise and delivers first class s !! Ask for him!!! You don't be disappointed. If you love someone that is relatable, honest, reliable, stands on his promise and delivers first class service you will enjoy working with him. More