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Park Place Lexus Plano
Plano, TX
3,230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,230 reviews
September 22, 2019
The Dollar over the Customer First I will say the sales folks did an exceptional job. Service on the other hand is something to be avoided. At each interaction over the regular sc First I will say the sales folks did an exceptional job. Service on the other hand is something to be avoided. At each interaction over the regular scheduled maintenance there has been some issue which I will not cover here. This visit they dented my car and didn’t disclose this to me. Unfortatley didn’t do a walk around at pickup. I called into the store several times in an attempt to talk to a manager. To this date I have not received a return phone call Note. I did drive back that evening and was told that dent was already there. It wasn’t the day before. Regardless - no one has called to follow up More
by Checkbook
Employees Worked With
Bruce?
Helpful September 20, 2019
Excellent Experience Great experience. Pleasant salesmanship. Great lounge and service! Sean was courteous and took us through the process of buying our car effortlessly. Great experience. Pleasant salesmanship. Great lounge and service! Sean was courteous and took us through the process of buying our car effortlessly. Thank you for the support More
by srinivas
Employees Worked With
Sean McClowry
September 17, 2019
Pleasant experience Kelli showed me the car and helped test drive it. Explained the features and the car fax. Gave me a good price and helped close the deal smoothly. Ov Kelli showed me the car and helped test drive it. Explained the features and the car fax. Gave me a good price and helped close the deal smoothly. Overall, had a good experience buying a used car. More
by Acura
Employees Worked With
Kelli Hansen
September 17, 2019
2019 LS 500 Purchase This is the 5th LS that my wife and I have owned. This is the best experience we have had in purchasing an LS. Mr. McCaskill was outstanding. He is ve This is the 5th LS that my wife and I have owned. This is the best experience we have had in purchasing an LS. Mr. McCaskill was outstanding. He is very knowledgeable, answered all of our questions, and gave us all the time we needed and spent considerable time instructing us in the use of the information system. Best experience in purchasing a new car that we have had! More
by Review
Employees Worked With
Mike McAllister, Dean McCaskill
September 15, 2019
Lexus RX 350 Rodney was absolutely excellent helping me decide between two different Lexus models to buy . After using a loaner, the NX300, I considered buying an Rodney was absolutely excellent helping me decide between two different Lexus models to buy . After using a loaner, the NX300, I considered buying an SUV for the first time in my life. But, after choosing to buy the NX200t fSport, I literally changed my mind over night, called Rodney to try the RX 350. He was instrumental in helping me decide between the two models by suggesting I drive them back to back for direct comparison. This worked! I went with the RX 350 and am in love. Thanks to Rodney and Kendall for helping us. More
by Kbrownie
Employees Worked With
Kendall Richards, Rodney Reagan
September 13, 2019
Great Experience Brett was nothing but professional during the whole car buying process. Always attentive and always putting his clients first. Explained everything th Brett was nothing but professional during the whole car buying process. Always attentive and always putting his clients first. Explained everything thoroughly and made sure I understood everything before moving on. Brett was extremely knowledgeable on the cars. Was a great experience! More
by Blam
Employees Worked With
Brett Stein
September 07, 2019
I purchased my lease car from Park Place Lexus in Plano Texa The financial department was very helpful as was courteous salesman in finalizing all paperwork necessary for transfer of title to me from Lexus leas The financial department was very helpful as was courteous salesman in finalizing all paperwork necessary for transfer of title to me from Lexus leasing company. More
by Michael Miller
Employees Worked With
Service / Elmore, Darren Wagoner, Blake Cooper
September 06, 2019
Nice Experience Excellent experience. Zaffar was very knowledgeable, helpful and patient. He took time with us and never pressured me to make a decision. He was very Excellent experience. Zaffar was very knowledgeable, helpful and patient. He took time with us and never pressured me to make a decision. He was very honest. I highly recommend him and the dealership. More
by Gaurav
Employees Worked With
Zaffar (Zee) Mahmood, Zaffar (Zee) Mahmood
August 31, 2019
Sales Very pleased with the sales person Zaffar who is honest, very professional and knowledgeable. This was my 3rd car I purchased from him and plan to pu Very pleased with the sales person Zaffar who is honest, very professional and knowledgeable. This was my 3rd car I purchased from him and plan to purchase 1 more next year. More
by Sarfraz
Employees Worked With
Zaffar (ZEE) Mahmood , Zaffar (Zee) Mahmood
August 30, 2019
Don Mitchell is the best!!! We have driven Lexus cars for years. The service we receive is top notch. Our salesman, Don Mitchell is a great guy who goes above and beyond to make We have driven Lexus cars for years. The service we receive is top notch. Our salesman, Don Mitchell is a great guy who goes above and beyond to make sure you are pleased with your new vehicle. More
by Pattysue24
Employees Worked With
Don Mitchell
