Park Place Lexus Plano

Such a good experience! Reading several very positive reviews from Dean McCaskill’s customers, I have to say that I agree with every word. He was knowledgeable about every Reading several very positive reviews from Dean McCaskill’s customers, I have to say that I agree with every word. He was knowledgeable about every aspect of the cars and the process. I was interested in 2 different models and he explained all of the features of both, and spent every minute with me that I needed to understand both as well as taking me test driving with both - I never felt rushed. I am so pleased with my new car and the whole experience. More

Made it Easy! After leaving Lexus for a few years, I have returned home. The service is a welcome breath of fresh air after dealing with sub par service for years. After leaving Lexus for a few years, I have returned home. The service is a welcome breath of fresh air after dealing with sub par service for years. I look forward to my ongoing experience with Park Place Lexus. More

Great experience! This was by far the best car buying experience I have ever had. Don made it so easy and pleasant! I would highly recommend Don and Park Place Lexus. I This was by far the best car buying experience I have ever had. Don made it so easy and pleasant! I would highly recommend Don and Park Place Lexus. I have no doubt that we will be return customers thanks to our experience with Don. More

Just for giggles Popped in quickly to Look. Was impressed and for giggles, had them run the lease payment. It truly was a golden opportunity. I was very indecisive Popped in quickly to Look. Was impressed and for giggles, had them run the lease payment. It truly was a golden opportunity. I was very indecisive about the RX and Gx. They patiently let me go back and forth to look at each one, test drive and even borrow the RX overnight! Love my new car! And will definitely buy from Park Place again!!! More

Great service as always This is the fourth car we have purchased from Don and cannot say enough about the quality of service we have received since the first car we bought. This is the fourth car we have purchased from Don and cannot say enough about the quality of service we have received since the first car we bought. Both Don and Darren help set Park Place Lexus apart from the average dealerships. So very happy with everything the have done and how the dealership takes care of its customers. More

Love! Truly the easiest and fastest place to buy a car without hassle. In and out within 45 minutes from beginning to purchase. Don is the best! Truly the easiest and fastest place to buy a car without hassle. In and out within 45 minutes from beginning to purchase. Don is the best! More

Great experience! We made a new friend in Don Mitchell. He took all the time we needed and it was a totally pleasant experience. Will return to Don in the future. We made a new friend in Don Mitchell. He took all the time we needed and it was a totally pleasant experience. Will return to Don in the future. More

Don Mitchell is the Best Don found me just the car I was looking for. He stayed late to accommodate my daughter joining us to switch cars. Then, he made sure I was happy with Don found me just the car I was looking for. He stayed late to accommodate my daughter joining us to switch cars. Then, he made sure I was happy with my car, which I love. More

Definition of Customer Service I don't know why it took me this long to give this man the accolades he deserves but here I am! Really loved his energy. Very helpful and willing to g I don't know why it took me this long to give this man the accolades he deserves but here I am! Really loved his energy. Very helpful and willing to go the long mile with you. It was my first vehicle purchase and he really helped make it special. Still kept in touch after I got the car, and I occasionally reach out to him for help regarding the car and other things. Would highly recommend! More

Easiest car buying process ever! I have purchased many cars from a variety of dealerships. I have even purchased from the “no haggle” used car lot. My experience at Park Place was bey I have purchased many cars from a variety of dealerships. I have even purchased from the “no haggle” used car lot. My experience at Park Place was beyond all expectations. Not counting the test drive, I spent a max of 20 mins in the dealer. I was able to submit my request and initial offer online. My request initially went to Grapevine which is 40 mins from my home. To make the process easier, Brett Stein from Plano contacted me within no time. He routed my request to the closer dealer for my comfort and ease. When we arrived Brett had the desired car pulled aside. After a few moments of intros, he took my DL to make a copy and we were off and test driving. Brett was not pushy, very informative, and very knowledgeable. We told him we were still shopping and he respected that. The next morning we texted him at 9am that we made a decision and by 11:30am we had a car to pick up. Thank you Brett for making the experience easy, seamless, and quick! More