
Park Place Lexus Plano
Plano, TX
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Easiest car buying process ever! I have purchased many cars from a variety of dealerships. I have even purchased from the “no haggle” used car lot. My experience at Park Place was bey I have purchased many cars from a variety of dealerships. I have even purchased from the “no haggle” used car lot. My experience at Park Place was beyond all expectations. Not counting the test drive, I spent a max of 20 mins in the dealer. I was able to submit my request and initial offer online. My request initially went to Grapevine which is 40 mins from my home. To make the process easier, Brett Stein from Plano contacted me within no time. He routed my request to the closer dealer for my comfort and ease. When we arrived Brett had the desired car pulled aside. After a few moments of intros, he took my DL to make a copy and we were off and test driving. Brett was not pushy, very informative, and very knowledgeable. We told him we were still shopping and he respected that. The next morning we texted him at 9am that we made a decision and by 11:30am we had a car to pick up. Thank you Brett for making the experience easy, seamless, and quick! More
Great Service Quality service very attentive and personable! Greeted with a smile made me feel valued! Ken is an awesome person to work with from the time I came in Quality service very attentive and personable! Greeted with a smile made me feel valued! Ken is an awesome person to work with from the time I came in 2 weeks ago til I purchased my vehicle and I came from Louisiana. More
Poor Sales Experience This dealership acts as though it is doing you a favor by selling you a Lexus, No follow through, no response to emails, no calls returned. Make you This dealership acts as though it is doing you a favor by selling you a Lexus, No follow through, no response to emails, no calls returned. Make you jump over hoops for basic requests or a test drive longer than a mile. Went to Sewell and the experience was leaps and bounds above anything Park Place Lexus offered. They should learn how to be more of a customer centric dealership. More
Excellent This is the 2nd time we have purchased with Park Place Plano and each time was excellent and easy. Our sales manager Viktor Koleychik did a fabulous j This is the 2nd time we have purchased with Park Place Plano and each time was excellent and easy. Our sales manager Viktor Koleychik did a fabulous job from beginning to end. I would recommend using him and anyone at Park Place Plano. More
Lease The treatment was extremely good. We felt completely as family and received an excellent deal. Our sales person was super knowledgeable and patient. The treatment was extremely good. We felt completely as family and received an excellent deal. Our sales person was super knowledgeable and patient. Thank You. More
Excellent The service we received was excellent and the salesman answered all of our questions and made the process easy. We have bought 2 cars from this dealer The service we received was excellent and the salesman answered all of our questions and made the process easy. We have bought 2 cars from this dealership and will continue to go there when we need a new car. More
Lexus RX 350 Ryan was extremely helpful and was very accommodative. He explained everything in details and gave us all possible options for saving some $$. I woul Ryan was extremely helpful and was very accommodative. He explained everything in details and gave us all possible options for saving some $$. I would definitely recommend this center for others. More
An experience that could be used as a synonym for perfect It all started about a month ago, I walked in and spoke with Ryan. We talked numbers, those numbers were great but I was still a few months out from g It all started about a month ago, I walked in and spoke with Ryan. We talked numbers, those numbers were great but I was still a few months out from getting into a car. A few months go by and it’s time. It’s time to get that new car. I emailed Ryan saying ”yo dude I’m ready” and responded with perfect. He couldn’t have been more right with saying perfect, because that’s how the entire experience was. I came in that night and Ryan was with a client so he introduced me to Brett and Brett was just as awesome as Ryan. I’d even go as far to say they are a power duo. Anyways getting off track, so they made the numbers work and honestly got me into an incredible vehicle. The Lexus IS 350 with mark levy. We had some great laughs and they made the whole experience feel personable. I couldn’t be happier and I recommend these guys to everyone and anyone. I will be back when this lease is up to pick up another. Great group of folks you have at the Plano location. More
Great customer service Park Place has always exceeded my expectations. Chris, Patrick and Joel make this experience a joy. When it comes to service and price they are unbeat Park Place has always exceeded my expectations. Chris, Patrick and Joel make this experience a joy. When it comes to service and price they are unbeatable More
Excellent salesman with high honesty personality. Friendly and very knowledgeable with products. Patient with customer and assist in answering questions that ar salesman with high honesty personality. Friendly and very knowledgeable with products. Patient with customer and assist in answering questions that are easy to understand. More