
Park Place Lexus Plano
Plano, TX
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Great experience Cut through the red tape online and got their best price upfront in minutes. Much better prices than Mercedes. Great customer service. Would highly Cut through the red tape online and got their best price upfront in minutes. Much better prices than Mercedes. Great customer service. Would highly recommend. More
Awesome Experience!! I’ve had Park Place Lexus for five years and very satisfied with the service and quality of the car. My warranty expired, therefore decided to purcha I’ve had Park Place Lexus for five years and very satisfied with the service and quality of the car. My warranty expired, therefore decided to purchase a new vehicle, my sales representative was Douglas. He was absolutely amazing, took the time to find a car that I needed and worked within my budget. I was in and out of the dealership with a brand new car in less than three hours. He also took the time to come to my house so that my husband can sign over the rights to my other car. All I can say is that is one awesome sales representative! I am a Park Place Lexus customer for life. More
Excels in Excellence! In regard to Gabriel, words can't describe how professional, patient, honest and helpful he was during my recent purchase.. Great guy and overall this In regard to Gabriel, words can't describe how professional, patient, honest and helpful he was during my recent purchase.. Great guy and overall this was an excellent experience! Gab spent ample time explaining a special which was offered during January. I wouldn't even had known about the special had he not texted out of the blue about it. He didn't pressure my decision, and once my decision was made, he ensured that I received every feature I desired on my new NX 300 and every advantage possible. After the purchase he patiently explained how to operate all the new navigation system and other features that I did not have on my previously owned NX. His instruction was thorough and he was so patient! Also he stayed and set up my vehicle's settings so I could simply drive home and enjoy my brand new beautiful NX 300. Thank you Gabriel for the extra effort, time and patience!! More
Fantastic buying experience Professional, great selection of cars & and a fantastic sales representative and sales manager. These people were patient and flexible. Don't hesitate Professional, great selection of cars & and a fantastic sales representative and sales manager. These people were patient and flexible. Don't hesitate to go to Park Place Lexus in Plano Texas. Thank you Rodney Reagan! More
Excellent Experience We had a very good experience with Brett and Tristan while looking to purchase a new Lexus RX 350, they were very straightforward with numbers and dea We had a very good experience with Brett and Tristan while looking to purchase a new Lexus RX 350, they were very straightforward with numbers and dealing with the closing. We would highly recommend him to understand the market and pricing. He worked with us even past closing time to stay back and make sure we got the best deal. HIGHLY RECOMMENDED!! More
Best car sales manager I have ever met! I wanted to get Lexus SUV for the quality and safety for my family. I am the single mother with two young kids. I went in by myself hoping I don't ge I wanted to get Lexus SUV for the quality and safety for my family. I am the single mother with two young kids. I went in by myself hoping I don't get rejected immediately. Adam treated me with a lot of respect even before he run my credit history. I needed this best quality Japanese car immediately for my family and he helped me make it happen. His service meant a lot to my family and I appreciate his help. We are very happy with this new beautiful car. I definitely recommend contacting him first if you are thinking about Lexus. I am so glad he helped me. More
150% Satisfied This review is for Mr. Adam Remington: My husband and I went to Lexus Park Place on January 26, 2019, at around 4pm. Everyone seemed nice and helpf This review is for Mr. Adam Remington: My husband and I went to Lexus Park Place on January 26, 2019, at around 4pm. Everyone seemed nice and helpful, and the cars were breathtaking - I basically had an idea (sort of) about what I want for my "first ever" car, but I still had a lot of qualms, doubts and hesitations especially since I have zero experience in driving and very little knowledge about automobiles (but I would soon be on the road and am enrolled in one-on-one driving lessons, so I wanted what's best for my needs - and I am looking for a first car that can also "give me peace of mind" while I build that "confidence" on the road). Adam was a blessing though, and I am pleased that he was the one who assisted us, as he was very consultative (there were no sales pitches, just pieces of advice from an experienced driver/ sales professional/ dealer), yet he was also warm and friendly (like a mentor/father/friend). I have been with the Customer Service Industry in different functions (for 14+ years), and I am a customer myself, therefore I know when someone is being sincere or if someone is just saying what "you wanna hear". Adam is sincere and truthful, yet also candid and honest; and he took care of me and my Hubby the best way he could, despite the fact that we got there at 4pm (and the dealership closes an hour after). I am happy (my new car is so "handsome" lol 🤣 I named him "Kahel" which translates to "Orange" in my hometown). My hubby is happy too (and this was the 1st ever positive experience he had with a dealership). Adam really made sure to give us a positive and memorable customer experience. I am thankful! If we would give him a rating of 1-10, with 10 being the highest, we would give him a 20 (or 30, 15 from me and 15 from Hubby so that's 15/10 which meant we are 150% satisfied, if that is even mathematically possible). I think that would say it all. More
Park Place Lexus is the Best! We have purchased many Lexus cars from Park Place in Plano, TX over the years. Every experience has been great starting with working with our favorite We have purchased many Lexus cars from Park Place in Plano, TX over the years. Every experience has been great starting with working with our favorite salesmen Don Wood and Andrew Kirkland. It is like visiting old friends. Park Place treats their customers like royalty and every employee there is always friendly and helpful. We love their complimentary car wash service as time flies while waiting in one of their many comfortable lounges sipping hot beverages with snacks and watching one of their t.v.s or using their wifi. — all the comforts of home. Park Place Lexus Plano is the only dealer for us! More
Excellent Zane did an excellent job as we worked with him in purchasing our new Lexus. This is the second car that he has helped us buy. He is absolutely the be Zane did an excellent job as we worked with him in purchasing our new Lexus. This is the second car that he has helped us buy. He is absolutely the best salesperson that we have ever worked with. We will certainly contact him when we need anything else. More
CPO Lexus Tony and Billy were great to work with, and displayed honesty and integrity throughout the process. I would recommend anyone that is shopping for a Tony and Billy were great to work with, and displayed honesty and integrity throughout the process. I would recommend anyone that is shopping for a Lexus to go in and see them first. More