
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,316 reviews
Very poor customer service We communicated with Richard several times and tried to negotiate the best deal for the vehicle. Richard was unwilling to do so and always ended the c We communicated with Richard several times and tried to negotiate the best deal for the vehicle. Richard was unwilling to do so and always ended the conversation with commenting himself as "extremely busy". He also blamed his customers (us) that we did not reply back to his call, or visit the store timely. We are under impression that we are being mistreated. Very disappointed in his service. More
Outstanding service from Park Place Lexus Plano This is the first time ever that I feel the process of buying new car so relax and easy. Greg Ebenholtz had provided us an outstanding service. I wi This is the first time ever that I feel the process of buying new car so relax and easy. Greg Ebenholtz had provided us an outstanding service. I will definitely refer him to my family and friends. More
Great Professional Service Dean McCaskill sold me the car and was not only professional but was genuinely excited about the sales process. Once finished I know he gave a good d Dean McCaskill sold me the car and was not only professional but was genuinely excited about the sales process. Once finished I know he gave a good deal on the car and that I had established a relationship with him that will last throughout my ownership of the car. He helped with recommendations throughout the process which removed any stress from the purchasing process. I highly recommend Dean and Park Place Lexus of Plano. More
EXCELLENT EXPERIENCE I had wonderful experience with Mr.Kendall Richards & Mr. M.Alrawi..i feel deep gratitude which i can't reflect in words no matter how much I try..TH I had wonderful experience with Mr.Kendall Richards & Mr. M.Alrawi..i feel deep gratitude which i can't reflect in words no matter how much I try..THEY were friendly,knowledgeable ,sensitive to my needs,communicated in an outstanding maaner..courteous beyond expectation..It shows integrity,,flexibility & willingness to help.OVERALL, incredibly professional..rare in these days.would like to commend them & recommend Park Place Lexus,Plano to everyone.Subhash Grover. More
“Superb Guidnance and Service” A. Moller & Z. Akhavi My wife and I bought a new Lexus RX 350 for our daughter. We had the privilege of having Mike McAllister assisting in our purchase. He first solved a My wife and I bought a new Lexus RX 350 for our daughter. We had the privilege of having Mike McAllister assisting in our purchase. He first solved a tricky problem we had, and then he guided us through several options without showing a preference for any of the alternatives. I am sure we got the very best solution to our daughter’s car problem. Mike McAllister showed genuine professionalism at the same time as he had a warm and very pleasant personality making it a pleasure to interact with him. Park Place and Lexus can be proud of having a person such as Mike McAllister as its Business Manager. More
Professional and easy Herb made buying easy. I would highly recommend Herb and Park Place for a Lexus. Follow up was great! I look forward to my next purchase. Herb made buying easy. I would highly recommend Herb and Park Place for a Lexus. Follow up was great! I look forward to my next purchase. More
John Pak The only contact we had at the dealership was with Mr. John Pak and the experience was fantastic. he is friendly, knowledgable and patient. I doubt th The only contact we had at the dealership was with Mr. John Pak and the experience was fantastic. he is friendly, knowledgable and patient. I doubt that anyone else could have provided such a positive experience. More
Great Experience Carl Keith and team continue to impress me with the level of service, integrity, and desire to meet my needs. This is the 3rd car purchased from Carl. Carl Keith and team continue to impress me with the level of service, integrity, and desire to meet my needs. This is the 3rd car purchased from Carl. More
Enjoy Buying Your Car Buying Experience Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associat Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associate you will find every step in the process very comfortable. More
Great buying experience My wife and I recently purchased our first Lexus from Jimmy at Park Place. I researched sales professionals on Dealer Rater and contacted Jimmy base My wife and I recently purchased our first Lexus from Jimmy at Park Place. I researched sales professionals on Dealer Rater and contacted Jimmy based on his many 5 star reviews. Glad we did Jimmy was great through the whole experience. He was very patient with us, never rushed us or pressured us at all. Very knowledgeable of the vehicles and services. To top it off Jimmy also handled the financing for a true one stop shop experience. If your looking for a new Lexus call Jimmy. More