
Park Place Lexus Plano
Plano, TX
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Jeremy Burden made buying my car a true pleasure! It took me two months to decide on the car I wanted to buy. Jeremy accommodated my hectic schedule by meeting me at the last-minute with test drives It took me two months to decide on the car I wanted to buy. Jeremy accommodated my hectic schedule by meeting me at the last-minute with test drives on multiple models. Twice, I found out later, he came in on his day off to help me. He was ALWAYS responsive and extremely knowledgeable. His honesty and integrity make it hard to believe he’s a car salesman! When I finally made up my mind he moved mountains to find and have delivered the exact color and trim I chose...truly above and beyond. If a business is a reflection of its people, Park Place Lexus IS an amazing dealership. More
Experience with Kelli Hansen We have bought Lexus cars every since they came out and our experience with Kelli exceeds the top of the line. Even though we live in California Kell We have bought Lexus cars every since they came out and our experience with Kelli exceeds the top of the line. Even though we live in California Kelli was right here with us whenever we needed her. She answered all of my calls immediately, even on her days off. She most always had the answer and if she did not she got it immediately. She is personable and professional. This experience has been one of the best we have had and we thank Kelli for making it that way. More
Amazing! They went out of their way to understand my needs and fit the most appropriate car to me with incredible pricing and maintenance packages!!! They were They went out of their way to understand my needs and fit the most appropriate car to me with incredible pricing and maintenance packages!!! They were more than amazing! More
Great customer service After our initial encounter with Jermey to look at potential purchases, we knew immediately that this is who we would use if our final decision was wi After our initial encounter with Jermey to look at potential purchases, we knew immediately that this is who we would use if our final decision was with Lexus. He was well knowledged about the vehicles, enjoyable to talk to, and never once high pressured to get a sale. All of our questions were answered and he made the transaction process as painless as possible. More
Outstanding Dealer This dealer is incredible. I was intending to shop around after totaling my former Es350. I first looked at used... then moved to new. The first This dealer is incredible. I was intending to shop around after totaling my former Es350. I first looked at used... then moved to new. The first thing my salesperson did was look me up and he mentioned that they owed me $$ back on for unused warranty on my 5 year old vehicle. At that point I knew I was going to buy here again. Negotiation was simple... I asked for a best and final and received a good offer...well beyond the dealer incentive I will always use park place Lexus More
Excellent customer service provided by Jeremy Burden. Great experience. He is helpful, patient and has solid product knowledge. He explained everything during the deal and demo provided by Jeremy Burden. Great experience. He is helpful, patient and has solid product knowledge. He explained everything during the deal and demonstrated the features on the vehicle. Was very respectful and friendly. Jeremy is a complete package. More
Wow!! The customer service is exceptional!! Everyone was so kind and it didn’t feel like pulling teeth or waiting hours at the dealer! I was in and out in The customer service is exceptional!! Everyone was so kind and it didn’t feel like pulling teeth or waiting hours at the dealer! I was in and out in no time with my brand new 2018 NX300 F Sport!! Darren was fantastic!! Love Love Park Place Plano!! Now this is what I’ve been missing all these years! Amazing! #TeamLexus More
Park Place Lexus DELIEVERED! Brett Stein and David Strawn were fabulous. There were no games, no hidden fees, no gimmicks. Brett and I negotiated the deal before we arrived at the Brett Stein and David Strawn were fabulous. There were no games, no hidden fees, no gimmicks. Brett and I negotiated the deal before we arrived at the dealership. David took us for a test drive and explained all the features of the car. Brett and David worked quickly to close our deal at the end of a busy Saturday. We appreciate their professionalism. We will be back for the next car. More
Great experience Jeremy is very helpful, patient and knowledgeable. My experience was excellent with Jeremy. He explained everything during the deal and demonstrated t Jeremy is very helpful, patient and knowledgeable. My experience was excellent with Jeremy. He explained everything during the deal and demonstrated the features on the vehicle. Was very respectful and friendly. I would absolutely recommend him! More
Owner of my dream car This was by far the best car purchase experience a single woman could ask for. Integrity delivered by Parker Thomas, Salesman (hands down the best). This was by far the best car purchase experience a single woman could ask for. Integrity delivered by Parker Thomas, Salesman (hands down the best). More