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Park Place Lexus Plano

Plano, TX

4.8
3,316 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,316 reviews

March 28, 2018

Return of phone calls and email Robert Gabriel, Lease Retention Manager of this dealership has the worst customer service I have ever dealt with. Let's say I never dealt with. He wou More

by Alex Phuc Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gabriel
May 23, 2018 -

Park Place Lexus Plano responded

Hello! We apologize if our follow-up timing incurred any further inconvenience for you! I do hope that both Robert and our Sales Director were able to assist you further upon receipt of your feedback. Thank you for sharing your concerns and again, we want to extend our apologies. We look forward to making your next experience, seamless!

March 26, 2018

Quick and professional experience My wife and I recently leased a GX460. We had our two little ones with us. Brett and team had everything ready to go. We were in and out in less th More

by nnelson1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Spotts, Brett Stein
March 26, 2018

Wonderful buying experience with Jeremy Burden and team! We had a great experience purchasing with Jeremy Burden and the Park Place Lexus team. Jeremy was kind, patient and made the negotiations very pleasa More

by StefaniS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Clary, Jeremy Burden
March 25, 2018

Awesome Experience I don’t like car shopping. I hate it. But with Kelli the experience was remarkable. I have never had an easier car purchase. If you’re in the market c More

by Causey9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Hansen
March 24, 2018

Great Experience This was my first car purchase so I had a lot of questions throughout the process. Jeremy was patient, friendly and transparent throughout. The pri More

by Bowm7887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Burden
March 23, 2018

Professional, courteous, transparent and efficient. Samuel provided a remarkable car buying experience. From the beginning, he treated me with honor, dignity and respect. He was honest, thorough and gen More

by Jeff White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hall
March 23, 2018

Great! experience I’ve had my first visit to this dealer couple days ago, I’ve met Mo and he was very nice person he showed me couple RX 350 cars, the cars were perfect More

by Car
Recommend Dealer
Yes
Employees Worked With
Mahmood Alrawi, Zaffar (Zee) Mahmood
March 21, 2018

Great buying experiance! This is a great dealer! This is hands down the best buying experience I have ever had at any car dealer. Daniel is a great sales person! He went above More

by patel1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Moore
March 20, 2018

Excellent all the way The communication and personal service was exceptional from start to finish. All our questions were answered and it was very comfortable the whole ti More

by Monabuddy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hall
March 20, 2018

Leased new Lexus Sam helped me get through the process without any hiccups. It has been a great experience! I will recommend him to my friends for sure! More

by Debi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hall, Shiva Olumi
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