Park Place Motorcars Arlington

Our sales person Moe Khan was a professional end to end (picking the right vehicle to financing). Listened to what we wanted and made it easy to do business with Park Place Arlington. (picking the right vehicle to financing). Listened to what we wanted and made it easy to do business with Park Place Arlington. More

I would like to compliment Park Place Mercedes-Benz of Arlington for their excellent customer service and professionalism throughout the entire process. The staff was honest, respectful, and very knowledg Arlington for their excellent customer service and professionalism throughout the entire process. The staff was honest, respectful, and very knowledgeable, making the purchase experience smooth and stress-free. Their transparency and commitment to customer satisfaction truly stood out. More

Very attentive to our requests. Took time to explain vehicle options and various models available. Took time to explain vehicle options and various models available. More

Our Salesperson Ricky was great. No nonsense and an honest guy. He was extremely friendly and tentative. Explained everything patiently through the contract process. Will definitely No nonsense and an honest guy. He was extremely friendly and tentative. Explained everything patiently through the contract process. Will definitely be buying from him again in the future. More

Ricky was honest, efficient, and all about my car needs…. great buying experiences and my past experience with their service department has been top notch! great buying experiences and my past experience with their service department has been top notch! More

Veronica in the Service Department,, service attributes leaves much to desire. She has left me on hold on several occasions and did not come back to the phone nor try to reconnect. She has made promises (k leaves much to desire. She has left me on hold on several occasions and did not come back to the phone nor try to reconnect. She has made promises (key word promises not just one time) which she did not keep. It was so bad that I had to actually come to the dealership to get a reply about the status of my car, as she promise to call me back before COB. When I arrive at the service department she was leaving for the day, bags pack... However, upon me asking why she did not call me back? She spoke an obvious untruth and told me she was just about to call me. Lastly I have gotten loaners before and I am a very mature man, yet she spoke to me about the restrictions of the loaner like I was a kid. I finally had enough of her inconsistencies, disrespect and lack of customer service. I demanded another customer service representative. I met with Russel on my most recent visit and It was like night and day. Thank you Russel for restoring my faith in Arlington Park Place Mercedes Benz service department. I would advise anyone to think twice about having Veronica as there service manager. I also left a message with the Service Manager on several occasions and he never call me back as well. I guest that just how they roll. More

My experience in the past has been great; purchased 2 mercedes over the years but this time in February of 2026 to recently was not great at all! The communication and lack of professionalism was xxxx po mercedes over the years but this time in February of 2026 to recently was not great at all! The communication and lack of professionalism was xxxx poor! I won’t be returning. More

Ken, Stephanie and Madeline were an absolute pleasure to work with. From start to finish. I am in my dream car because of them actually taking the time to work with me. Wasn’t sitting in the best position b work with. From start to finish. I am in my dream car because of them actually taking the time to work with me. Wasn’t sitting in the best position but they worked their magic and just like that I cried going home because my dream came true. I am truly honored to be a part of the Park Place family now. Thank you all so much for being such an amazing group of individuals. More

Very accommodating. Meets all your needs. Quick service. Very respectful. Ease of making appointments. Great! Meets all your needs. Quick service. Very respectful. Ease of making appointments. Great! More

I was recently involved in a car collision, and my old Mercedes was totaled; so this brought me to look for a new Mercedes. I ended up purchasing a the exact same car I was previously driving: the GLC 300 Mercedes was totaled; so this brought me to look for a new Mercedes. I ended up purchasing a the exact same car I was previously driving: the GLC 300 because I absolutely love it! It’s the perfect size for me and the type of work I do. A gentleman named Femi was my sales rep. He was very friendly, knowledgeable, and I felt like he took good care of me. More