Park Place Motorcars Arlington

Terry Gilliam was professional, helpful, and accommodating throughout the process. It was a pleasure having worked with him. I’m pleased with my purchase and experience. Thank you! accommodating throughout the process. It was a pleasure having worked with him. I’m pleased with my purchase and experience. Thank you! More

I strongly recommend that anyone considering purchasing a vehicle from this dealership do their own thorough research and carefully review every document before signing anything. I purchased a 2024 Merced vehicle from this dealership do their own thorough research and carefully review every document before signing anything. I purchased a 2024 Mercedes-Benz C300 from this dealership and later discovered that the vehicle had prior damage history that I was not aware of at the time of purchase. Before purchasing the vehicle, I specifically asked questions about whether the vehicle had previously been involved in an accident, and I was told that it had not. Had I known about the vehicle’s prior history, I would not have purchased it. When I raised my concerns with the dealership, I made every effort to resolve the matter professionally and directly. Unfortunately, instead of taking responsibility for my concerns and trying to find a fair resolution, the matter was eventually referred to the dealership’s General Counsel, who denied any responsibility. My experience left me extremely disappointed and frustrated. I expected much better communication, transparency, and customer service from a Mercedes-Benz dealership. My advice to anyone buying a vehicle here: do not rely only on what you are told. Review the CARFAX and every document carefully, ask detailed questions, and make sure you fully understand everything before signing. I am sharing my experience so that other customers can be careful and hopefully avoid finding themselves in a similar situation. More

Dylan Padilla and Park Place MB One Touch sales process was efficient and effective resulting in an excellent experience - definitely would do it again! was efficient and effective resulting in an excellent experience - definitely would do it again! More

I highly recommend Park Place Arlington. The new GM, Malcolm, and Mo were genuinely caring and patient during the entire car buying process. Again, I highly recommend this dealership if you’ The new GM, Malcolm, and Mo were genuinely caring and patient during the entire car buying process. Again, I highly recommend this dealership if you’re looking to buy or service your vehicle because they’re an excellent team. More

Staff was very friendly the waiting room and amenities make the experience very comfortable and cozy. make the experience very comfortable and cozy. More

First time customer who received very bad customer service from the beginning to the end of my experience with Park Place. Luxury should be better than what I was offered and received. service from the beginning to the end of my experience with Park Place. Luxury should be better than what I was offered and received. More

Dylan was very kind and very knowledgeable at helping us. He put his best foot forward the first time to get us in our vehicle. Thanks Dylan He put his best foot forward the first time to get us in our vehicle. Thanks Dylan More

Our sales person Moe Khan was a professional end to end (picking the right vehicle to financing). Listened to what we wanted and made it easy to do business with Park Place Arlington. (picking the right vehicle to financing). Listened to what we wanted and made it easy to do business with Park Place Arlington. More

I would like to compliment Park Place Mercedes-Benz of Arlington for their excellent customer service and professionalism throughout the entire process. The staff was honest, respectful, and very knowledg Arlington for their excellent customer service and professionalism throughout the entire process. The staff was honest, respectful, and very knowledgeable, making the purchase experience smooth and stress-free. Their transparency and commitment to customer satisfaction truly stood out. More