Park Place Motorcars Arlington

Ali & Brent A Great Tag Team! I had been searching for my next vehicle for about a month. I thought I came close at this dealerships Dallas location negotiating via email but that I had been searching for my next vehicle for about a month. I thought I came close at this dealerships Dallas location negotiating via email but that sales person would not budge for my business or offer a scenario that worked. We weren't off by much. I had some sown time almost a month later and stopped by the Arlington location. I first met Brent who gets a supporting sales men award. He really went out of his way to see if he can find us a deal with some hidden treasures from the company inventory not on the lot. We didn't find one but rather than sending us off he introduced us to Ali because I mentioned the vehicle I wanted that came short on the negotiation with the folks at the other location. Ali looked it up and there it was still sitting there exact car waiting for me as if it was meant to be. I was done playing games after over of a week of negotiating with the other rep via email I went straight to the point and picked up where we fell short with the proposal. I told Ali where I want to be in the numbers and if he can make it happen I will close the deal. Ali tried to propose some other vehicles that could get us there but they weren't "the one". He went back and fought for us and was able to get me where I wanted for the lease rate at signing and made a simple number shift on the monthly that could have been done by the original location but they weren't on their toes. They got what they needed as a total revenue agreed and I did as well on my expense side. Ali was great he already knew I did my research on the vehicle by hearing me speak and focused on winning me over on the Park Place Mercedes experience. We even go the warranties so no worry in mind just the gas. Everything else is covered bumper to bumper even CAR WASHES! Go see Ali he made something happen others couldn't and even got my car delivered from the other location in record time. Doesn't hurt that it's a fast car. Thank Ali and Thank You Brent for the introduction as well as guiding us through the process from used to new for the better deal to get what we wanted. More

Doug is awesome! Being a younger woman, I walked into the dealership and was greeted by Doug appropriately and in a timely fashion. Doug provided me with a awesome cus Being a younger woman, I walked into the dealership and was greeted by Doug appropriately and in a timely fashion. Doug provided me with a awesome customer service experience from start to finish. I even had a tire issue the next day, Doug and Alex took care of it with no problem! More

A luxury experience that felt personable Clyde helped me out with my first luxury car purchase and i couldn't be happier with my experience. Clyde was to the point and made the process quick Clyde helped me out with my first luxury car purchase and i couldn't be happier with my experience. Clyde was to the point and made the process quick and easy to understand. Most of the deal was already completed before I walked in so all I had to do was sign paperwork and I drove off with my beautiful car within the hour. I would definitely do business in the future with Park Place, they make you feel special! Thank you! More

Exemplary customer service FROM 1ST CONTACT TO 1ST TEST DRIVE TO DRIVING MY MERCEDES BENZ HOME, CUSTOMER SERVICE WAS EXEMPLARY! EDWARD SHAFFER answered every question, every te FROM 1ST CONTACT TO 1ST TEST DRIVE TO DRIVING MY MERCEDES BENZ HOME, CUSTOMER SERVICE WAS EXEMPLARY! EDWARD SHAFFER answered every question, every text. He was patient In teaching me how to operate my vehicle and making sure I knew how to master the command features! For financing, he presented multiple options and allowed us to consider our options without any added pressure! Even after the initial deal was done. Edward fought for us to obtain a service package! I still feel good about the deal we made the day we bought our 2017 GLC 300 4matic coupe! More

Excellent from start to finish (purchase of automobile) Brent Winders took the time to thorough explain everything. He was very professional, knowledgeable, and patient. Always returns calls with answers Brent Winders took the time to thorough explain everything. He was very professional, knowledgeable, and patient. Always returns calls with answers you can trust. Has continued contact and answered questions after the purchase. That is exceptional!! More

Great experience Just an easy experience. I think it helped having a referral (Mike Smith from Park Place Lexus) and Ed taking care of me. I called on a Saturday abo Just an easy experience. I think it helped having a referral (Mike Smith from Park Place Lexus) and Ed taking care of me. I called on a Saturday about 12:00 and negotiated the price over the phone, was able to apply online and pay a deposit and picked the car up that evening. I was also later than expected and they graciously stayed open past 6:00 to take care of me. More

Amazing Experience David is truly the Mercedes-Benz " Problem Solver"...I recently went thru a horrific car buying experience. When David reached out to me I had given u David is truly the Mercedes-Benz " Problem Solver"...I recently went thru a horrific car buying experience. When David reached out to me I had given up and frustration took over. From the initial phone call I had with David he immediately earned my trust and never let me down! He was genuinely there to help me and not just earn my business. I dealt with a lot on my prior purchase and David turned that horrible experience into the Best Car Buying Experience Ever! David completed a task that NO ONE else could!! David made sure that I left Mercedes Benz Arlington with a smile on my face and the assurance that I had a dependable, reliable vehicle. Thank You David!! You scored big points with me and my Family!! You are truly amazing!! We appreciate all you did for us! More

Excellent in every way! Salesman Mani was very knowledgeable about product. Very professional. Sold us on not only the auto, but the Dealership as well. I highly reccomend t Salesman Mani was very knowledgeable about product. Very professional. Sold us on not only the auto, but the Dealership as well. I highly reccomend this Dealership & salesman. More

First luxury car purchase I can say my first luxury car purchase was nothing but enjoyable. My salesperson at Park Place Arlington Mr. Clyde Rodriguez was absolutely terrific, I can say my first luxury car purchase was nothing but enjoyable. My salesperson at Park Place Arlington Mr. Clyde Rodriguez was absolutely terrific, more helpful than any other salesperson I have ever used before and I will always do business with him. More

Best Car Buying Experience Ever!!! I've purchased several luxury vehicles over the past 25 years and I can honestly say that my experience at Park Place MB Arlington far exceeded my exp I've purchased several luxury vehicles over the past 25 years and I can honestly say that my experience at Park Place MB Arlington far exceeded my expectations from the moment I inquired online to the final sales transaction. Marco took a genuine interest in my vehicle needs and long-term goals. He thoroughly explained all buying options (purchase vs lease) by walking me through the pros and cons of both and how each relates to my current usage and buying pattern. We discussed potential depreciation hazards and the importance of acquiring the right vehicle today at the right terms to reduce the risk of a negative impact on future purchases. Marco is truly a gem in the world of car sales. I usually detest the car buying experience with the back and forth haggeling but Marco was upfront, honest, and very fair in the negotiations. He did not attempt to sale me addtl services that does not fit my driving profile but recommended the ones that would benefit me personally. I highly recommend Park Place MB and Marco - You won't be disappointed in their knowledge and customer service !!! More