Park Place Motorcars Dallas

Great experience! David was amazing to work with! Very professional and personable. David and Park Place are very customer centered. I feel pretty spoiled while I am David was amazing to work with! Very professional and personable. David and Park Place are very customer centered. I feel pretty spoiled while I am there:) Thank you David! I will definitely be recommending you. More

Thanks! My buying experience was quick, easy, painless! David was amazing. He listened and got me everything I wanted plus so more! Also, thanks for the teac My buying experience was quick, easy, painless! David was amazing. He listened and got me everything I wanted plus so more! Also, thanks for the teaching advise! More

Rat on the Service Wheel Plethora of problems with our 2015 GL450. Air bag warning message directing us to the owner's manual which recommends immediate action. We've taken Plethora of problems with our 2015 GL450. Air bag warning message directing us to the owner's manual which recommends immediate action. We've taken the vehicle back to the dealership repeatedly to fix the problem to no avail. Dealership has indicated through its service director, Shane Hazelwood, that problem is "normal". Having 5 children who ride in the vehicle we have lost confidence in the dealership and the MB product. More

Putting the Customer first Upon arrival I was greeted with a smile and a firm handshake, this would set the tone for my experience purchasing my first Mercedes Benz. It became Upon arrival I was greeted with a smile and a firm handshake, this would set the tone for my experience purchasing my first Mercedes Benz. It became clear to me that David was less concerned with "the sale" and more concerned with my satisfaction. I have always driven Audi's, and this would be my first endeavor to the world of Mercedes Benz. I must admit, I am a picky person with specific tastes, David was able to find exactly what I was looking for and have the paperwork drawn up in an expedient manor. I am very pleased with my experience and know where and from whom I will be purchasing my next Mercedes Benz. More

David Ward Customer Service#1 I am a woman who never likes to step onto a car lot. But I had heard from friends that Park Place was the exception to the rule AND if I asked for Da I am a woman who never likes to step onto a car lot. But I had heard from friends that Park Place was the exception to the rule AND if I asked for David Ward, as my sales agent, that I would get a professional and non-threatening experience. Well, my friends were right. David exceeded my expectations and the car I bought was great. David made the experience very enjoyable. I was in and out in no time and I love my car. David will be our family's sales agent for life! More

Uncomparable Customer Services I could not have decided what I was going to do before I spoke to this agent, Jay Serio. He patiently spent his time to listen to what we want and cam I could not have decided what I was going to do before I spoke to this agent, Jay Serio. He patiently spent his time to listen to what we want and came up with the deal we both satisfied. Thus, I deeply appreciate him for making my time worth, listening to what we wanted, and bringing out the best deal. Thank you so much! More

Surprise visit While we were looking at the lexus next door we decided to look at a few Mercedes. It was an excellent experience and now I am not sure I want a lexus While we were looking at the lexus next door we decided to look at a few Mercedes. It was an excellent experience and now I am not sure I want a lexus. Daylan was excellent and so informative. Thanks Daylyn! More

Outstanding Service! I am on my second E550 Coupe and I couldn't be happier with the service I receive from Park Place Motorcars. I am always provided excellent service an I am on my second E550 Coupe and I couldn't be happier with the service I receive from Park Place Motorcars. I am always provided excellent service and if something needs further repair or adjustment, they do what it takes to get it done. If need be, they will come to you, leave a loaner while they take your car to the shop. I am extremely picky, and they all know it. I only deal with Jay as he has gotten to know me, my cars and always provides the best customer service. No business is perfect. They had a period of time with high volume due to sales, which isn't a bad thing for them, but had some issues with the valet. Being me, I voiced my concerns to management and the problems were solved. I'm only saying this as I have seen some frustrations on this site and want to let it be known that if you do not communicate what is bothering you, it cannot be fixed! Happy Motoring :) More

First Time Mercedes Buyer Experience from Mark Alexander Park Place Mercedes Dallas had the only 2015 Mercedes CLA250 in the color and with the options that I desired anywhere in the country. I called up Ma Park Place Mercedes Dallas had the only 2015 Mercedes CLA250 in the color and with the options that I desired anywhere in the country. I called up Mark Alexander and let him know the price I needed to be at to purchase the vehicle. He invited me to the dealership, which is very nice I might add, and we sat down. I spent about an hour there going over numbers with him and with the help of Bobby Vance, who handled my trade-in valuation, we came to an agreement that was very close to the initial number I had in mind. I got a little over 5% off the sticker price and a very fair offer for my trade. The Mercedes which was fresh in route from overseas was delivered within 48 hours and all I had to do was show up and finalize the paperwork. Mark helped me out with understanding the vehicles options and also suggested that I prepay for their Mercedes maintenance program to receive a discount, which I declined. However it probably was a "no-brainer" and he mentioned 97% of this clients go with it. I am very pleased with the professionalism shown to me as a first time Mercedes buyer and with the quality of my purchase. I would recommend Mark Alexander and Park Place Mercedes to anyone who wants to purchase a quality vehicle at a fair price from knowledgeable and friendly professionals. More