I gave a call into the pre-owned sales department on my birthday, 8/28, as I had my eyes on a 2017 G-wagon that had really low mileage for its age. I finally had a brief chance to slip away from the family to see if the older body style G-wagon was something I wanted to get into as I had been targeting the 2019s due to the refresh. During my phone inquiry, I spoke w/ Paul Loring and asked if the vehicle was still available and the operating procedures for an on-site test drive. He shared that the vehicle was still available and that the dealership follows typical masking procedures during the test drive. I informed him that I'm about 30 minutes away and can be there within the hour to check out the car and talk in further detail. Once I reached the dealership, Paul opened up the vehicle and showed me around. I asked him what he needed from me to go for a test drive as I had wanted to see if the SUV was bumpy based on multiple on-line reviews. He then informed me that management had stated that test drives were not allowed on the vehicle unless we sat down and talked over the numbers. I then mentioned to him that I wouldn't mind sitting as a passenger if he needed to be the one to drive as I'm just trying assess the comfort level of the vehicle before I talk numbers on a $130k used SUV. He walked into the store to talk to the manager and came back and informed me that unfortunately it was still a no go. The dealership wanted to keep the miles low on the SUV and minimize the amount of "joy riding". I stayed professional throughout the entire engagement. I was EXTREMELY disappointed. As I found time during my birthday to step away, Paul mentioned that I could test drive the car over the phone, I had driven 30 minutes to drive the car and been monitoring the G-wagon sales for the last month. I've purchased multiple vehicles new and used w/ varying MSRPs (some even from Park Place) and have never experienced this level of discrimination. I found it appalling that a 4.5 year old pre-owned car w/ 20k miles (even if in high demand) required landing on the numbers before I could personally test drive or be driven in the vehicle. Due to this experience, I will no longer do business at Park Place and have already begun sharing my astonishing experience w/ several friends who are avid "vehicle" guys like myself. It would behoove them to remember in this day and age w/ multiple purchasing opportunities for qualified buyers that - "People never forget how you make them feel."