
Park Place Motorcars Dallas
Dallas, TX
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Wonderful Gift to Me When my vehicle broke down one evening it was the last thing I needed to happen. I had made my last payment that morning you see and wanted to have a When my vehicle broke down one evening it was the last thing I needed to happen. I had made my last payment that morning you see and wanted to have a breather between buying a new car and not having a payment. Well I didn't know what to do at that point. I tried to get my vehicle fixed but it was going to cost a lot of money. After realizing I was going to pay a large sum of money, I decided to go with the first choice vehicle that I really wanted. So I called Winston Holyfield, who had given me his card several months prior to needing a vehicle. I told him what I wanted to do and he said come in and see me. The showroom and the people there were so nice and very accommodating. When I met with him he mediately turned his attention to my preferences and needs. He took time to talk about everything that I needed know to be informed about my soon to be purchase. The next day, I was in my new vehicle and leaving the dealership very happy and very satisfied. Since that day the response to any needs that I may have are quick and I appreciate the service and the professionalism that is shown to me. I have told anyone who is in the market to buy a vehicle to check out my car dealership. "They are the best." More
The beginning of a beautiful friendship The French have a saying that describes a pleasant quality that is hard to describe; je ne sais quoi and that is exactly how I would share our experie The French have a saying that describes a pleasant quality that is hard to describe; je ne sais quoi and that is exactly how I would share our experience as. From the moment we pulled up to the moment we left in our new CLA 250, my husband and I were impressed with everything that Park Place Motorcars had to offer. Bryan Chaffee, our New car sales consultant was quick to seat us down and hear us out. With his in-depth knowledge on the products and his excellent pitch, we were sold. There was not anything that he left out in his sales session. He wowed us with the initial sit down and even more with his well balanced candor and professionalism. Park Place Motorcars would be hard pressed to find a more well suited consultant to match and exceed everything that they stand for. We never felt pressured or rushed to commit to the car and that is something that we definitely appreciated. At the end of the sales session, we felt that we were buying into a lifestyle more than just a car. We would also like to mention the efforts of their finance department staff. Credit must be given where credit is due and they did everything they could to make the 'business' aspect of things smooth, understandable and quick for us. I would wholeheartedly recommend anyone who is looking for a Mercedes-Benz to visit with Bryan and his team. I promise you that your experience will be just as delightful for you as it was for us. More
2015 Smart Car Lease My Sincere Thanks and Appreciation to Alan Johnson who was exceptional in Sales and Customer Service, not to mention "Professional". He was proactive My Sincere Thanks and Appreciation to Alan Johnson who was exceptional in Sales and Customer Service, not to mention "Professional". He was proactive in updating me my current lease and as we transitioned to a New SmartCar Lease, he was extremely sensitive to my needs and followed up after the Sale, to confirm that i was a Satisfied Customer. More
Changed my impression about dealers and car sales agents I am not one of those who usually writes reviews. I have bought 4 cars in the past and this was my 5th one - point is I know the sales agents, their p I am not one of those who usually writes reviews. I have bought 4 cars in the past and this was my 5th one - point is I know the sales agents, their pricing and how they operate. I am also extremely analytical and research oriented - just by profession - again the point is I did my homework well about the pricing, features and models (ok I think so)...not lets come to the point. These guys just changed my impression about car dealers and agents...hope that summarizes it all. Details - I worked with Justin, who is extremely courteous, detailed, to the point, besides not being pushy and offering the best price (compared to other dealerships). He just does not fit into the role of a traditional car sales guy...in a good sense, if you know what that stereotype means. The Finance guy was very brief and precise, his suggestions made sense and again was not pushy at all. No flashy words - I will definitely like to work with these guys again. More
The best and frendliest dealer in town Thank you Roby Terrill and ParkPlace Motor Cars for a very pleasant and positive customer experience. Purchasing a GLK350 was the best decision we mad Thank you Roby Terrill and ParkPlace Motor Cars for a very pleasant and positive customer experience. Purchasing a GLK350 was the best decision we made this year. From the minute we walked in the front door we received first-class attention from your fiendly personnel. You answered all of our questions and immeditately convienced us that this vehicle would be an excellent choice for our family. You handled all the financing, gave us a great price for a superior vehicle, took time to show us how to work all the features and we walked away feeling very happy with our new family addition. We are enjoying every feature on our GLK350 which feels like it was made for us. We are recommending our family and friends to come and live the ParkPlace experience and we are now glad to be a part of your family of friendly professionals. More
Customer-oriented,knowledgeable and professional service Thank you for making the sales process fast, efficient and friendly. I appreciate the work John Shepherd put in to find a car that suited me. He li Thank you for making the sales process fast, efficient and friendly. I appreciate the work John Shepherd put in to find a car that suited me. He listened carefully and understood my needs even though I had trouble articulating some of them! ( I am not a car expert). There was no hard sell and John even arranged for me to visit the Lexus dealer because I was torn between the two makers. I finally chose a C 250 and am very happy with my choice. I recommend the dealership and John Shepherd for excellent service that truly is customer-oriented More
First Time Benz Buyer Extremely happy with my new mercedes! Sue Hagle was a wonderful sales associate and she was recommended by a friend. I'm glad I went with Sue and I Extremely happy with my new mercedes! Sue Hagle was a wonderful sales associate and she was recommended by a friend. I'm glad I went with Sue and I look forward to working with her as time continues. More
Passion of a Dedicated Willing...Worker! I truly enjoyed my Sales Agent Kevin Jackson. He took the time too educated me regarding the process of the online approval application. He also sp I truly enjoyed my Sales Agent Kevin Jackson. He took the time too educated me regarding the process of the online approval application. He also spoke with me regarding the financing and what type of MB I would qualify and the months of financing. I gave Kevin Jackson a verbal conversation and description of the type of vehicle I wanted to purchase. He went to work right away on getting me what I requested. Within and less than 1hr, I was getting a call to come pick up my new MB. I started doing my holla holla dance, and I went to purchase my new MB. He gave me the warranties rundown on my vehicle and all of the things that comes with being a MB owner. I had a walkthrough of the Financing Department, and the Maintenance Department, and the Car wash. He also went over with me all of the things that my vehicle has, cruise control, Pandora, Blue Tooth, and Speed Control, setting my Radio stations, window setting, seating controls, and seat warmers e, and much more. I am very, very elated and satisfied customer with a great smile on my face. Everyone was so helpful, especially Kevin Jackson. The thing that caught my attention most, Kevin Jackson was honest with me upfront and he wasn’t pushy in trying to make a sale or sale me a vehicle I didn’t want or like. The two ladies that greet you at the front desk, were very professional and friendly. I love my Car! Now Do You Want to Ride in my Mercedes Boy! Is my new theme song.. I am a MB customers until I go upgrade for the upcoming year 2015. Thanks Park Place for having a great Sales Agent like Kevin Jackson. All I can say...Park Place needs more dedicated people persons with this type of personality like Kevin Jackson. Way the go Kevin! 10/13/2014 Wanda A. More
My experience exceeded all of my expectations with Shilo G. Went to dealership with my son who is a customer of Park Place to buy a used Mercedes. Met Shilo Gibson, an internet sales rep, who was very patient Went to dealership with my son who is a customer of Park Place to buy a used Mercedes. Met Shilo Gibson, an internet sales rep, who was very patient with me in trying to find the 'right' used vehicle. When it became apparent that they didn't have a used vehicle, I inquired if Shilo could handle the purchase of a new vehicle. Shilo handled the search and purchase of my choice. The car was not yet at the dealership so I wanted a few days for delivery. Shilo came back to the dealership on his day off to deliver the car, which I very much appreciated. His easy going approach is something you don't often find at a car dealership. Park Place and the employees I had contact with during the purchase and delivery exceed all my expectations. I travelled from Austin to make my purchase. More
First Time Buyer I must say I had a very nice experience buying my pre-owned here. Eduardo made everything clear and easy, to follow. Very professional and excellent s I must say I had a very nice experience buying my pre-owned here. Eduardo made everything clear and easy, to follow. Very professional and excellent sales person. More