Park Place Motorcars Dallas

Thanks for a great purchasing experience Thanks for the level of professionalism demonstrated during the purchase of our E3.0 Bluetech Mr Velez has a great passion for the product he represe Thanks for the level of professionalism demonstrated during the purchase of our E3.0 Bluetech Mr Velez has a great passion for the product he represent, great attention to detail. We can tell he represent a great asset for Park Place. Thanks again for the team you count on. More

Great place to buy a car! My car purchase was an easy, no-nonsense, pleasant experience. I appreciated Bryan Chaffee's candid approach. Even when I threw them a curveball and w My car purchase was an easy, no-nonsense, pleasant experience. I appreciated Bryan Chaffee's candid approach. Even when I threw them a curveball and wanted to change cars after the original one I had picked was ready to go, they were great. More

Park Place is not a high pressure dealer Very pleasant dealer to work with, no high pressure here. Overall great experience. Only negative comment is the finance people are a bit noisy for Very pleasant dealer to work with, no high pressure here. Overall great experience. Only negative comment is the finance people are a bit noisy for me. I can deal with that. More

Impeccable Service from David Ward David was very professional, courteous & followed up. I felt like he was working for us. I will come back to David for my next car David was very professional, courteous & followed up. I felt like he was working for us. I will come back to David for my next car More

Amazing service from Bryan Chaffee Bryan Chaffe at Park Place provided an excellent buying experience! He was courteous and helpful and he is reason why I left the dealership with an am Bryan Chaffe at Park Place provided an excellent buying experience! He was courteous and helpful and he is reason why I left the dealership with an amazing car. More

Impressive Service by Bryan Chaffee A couple months ago I got a C-350 in this dealership. The sales service was provided by Bryan Chaffee. He immediately understood my particular needs, A couple months ago I got a C-350 in this dealership. The sales service was provided by Bryan Chaffee. He immediately understood my particular needs, guided me and helped me through the approval process (since I am an not a US Citizen), and presented great options in an expedite manner. Overall, I could not be happier and all my experience was great. Even after the sale, I am very happy with the service he still provides. In a few occasions, I have required help from Bryan related to documentation and paperwork, and he has solved my concerns immediately, and even after regular office hours. I highly recommend Bryan in this dealership, since I know he made the experience much much better. More

Couldn't be happier The entire process was a breeze. Justin Cole made the experience of finding the right vehicle a pleasurable experience. He is very knowledgeable and i The entire process was a breeze. Justin Cole made the experience of finding the right vehicle a pleasurable experience. He is very knowledgeable and is dedicated to delivering the highest levels of customer service. More

Amazing as Always.. This is our 3rd vehicle purchased at Park Place, from Sue Hagle. Sue and the team at Park Place are by far the best in Dallas. This time - I actuall This is our 3rd vehicle purchased at Park Place, from Sue Hagle. Sue and the team at Park Place are by far the best in Dallas. This time - I actually did the paper work and paid BEFORE I even saw the car, because of the trust I have in Sue and everyone else taking care of me! I keep buying Mercedes and do NOT even bother going to other dealerships - because I could not possibly be more pleased with these guys!!! More

I love Park Place Mercedes Benz! Park Place Mercedes and their staff are the best in the business. This is my second car purchased from PPM and Bryan Chaffee made the experience absol Park Place Mercedes and their staff are the best in the business. This is my second car purchased from PPM and Bryan Chaffee made the experience absolutely seamless. I was in/out in less than an hour - traded in the old one, picked out the new one, signed the paper work and drove out. He's super organized and thinks of every detail. CJ Harper in the service area is equally professional and customer-oriented. More

Long time driver, first time buyer What can I say beside "WOW"!? From start to finish this was a very pleasant experience. I've been driving the same truck for 13 years. My father purch What can I say beside "WOW"!? From start to finish this was a very pleasant experience. I've been driving the same truck for 13 years. My father purchased it for me when I turned 16 so I had no interaction with any salespeople. From what I've seen on TV and in the movies I expected car salesmen (and women) to be looking out for no one but themselves, trying to make you feel like you got a good deal while actually laughing all the way to the bank. I can honestly say the experience I had buying this Smart car was nothing like that. What Dan lacked in knowledge about the car he more than made up for with kindness and zeal. He happily rode around with me on the short test drive and took me to see the selection of cars you had in storage outside of the dealership. His kindness put me at ease and I got the feeling he genuienely cared about getting me the car I wanted, not just the car you guys wanted me to buy. And his candor was a breath of fresh air. For every question he didn't have an answer for, he told me so and promptly found the answer. Most of those answers were communicated through email since I live in Tyler and was in Dallas the day I stopped by for other reasons. His replys were prompt and when I stopped responding to his email because I got busy with school and wanted some time to think about the purchase, he didn't pester me but did send me an email once or twice with more information just so I would know he was still on the lookout for the model I wanted. When I had made up my mind he quickly put me in touch with Alan, with whom I had met briefly met before my test drive but was busy helping another customer. Alan and I communicated by phone over a couple of days to discuss the particular car I was getting and the purchase price. Again, his honesty was refreshing and at no point did I feel like he was pressuring me into a decision I wasn't comfortable with (I relayed this story to my mother who told me my aunt had almost the exact opposite experience buying an SUV that cost almost twice what I paid and that from now on I should go with everyone since I know how to "handle" car salesmen. But really, I don't feel like I did anything special.). After settling on a price I was again pleasantly surprised to find out that in order to accommodate me not having a ride to Dallas, Dan would bring the car to me. This was truly an ineffable gesture since I've never heard of anything remotely like that happening. I was giddy with joy when my new Smart car showed up and have that same feeling every time I go somewhere and realize again that I get to drive this awesome beast!! I can't imagine having a more pleasant experience and I recommend the car and the dealership to everyone who asks, which is a lot of people since there're only about 5 of these cars in Tyler (but mine's the best looking). I have pity on anyone who buys a new car and doesn't feel how I've felt for the past 3 weeks. It's the biggest purchase I've ever made and it's almost my proudest. Thank you all for the wonderful experience and if you have a whole team of Dan's and Alan's then I have a feeling your dealership will be around for a long time. If I don't get sandwiched between 2 semi's on I-20 I will definitely be buying one of these for my kids someday!! More