Park Place Motorcars Dallas

Review of 2015 GL350 purchase I visited the dealership to decide between purchasing a GL350 or GL450. Bryan Chaffee was extremely helpful in providing all the information I needed I visited the dealership to decide between purchasing a GL350 or GL450. Bryan Chaffee was extremely helpful in providing all the information I needed to make my decision. I decided to order the car and Bryan walked through every option so we got the exact car we wanted. The price negotiation was the easiest that I have ever been a part of. Bryan was professional throughout the process. Once the car came in, Bryan came to our house and programmed the garage door openers into the car and already had put in radio presents. Bryan is the most knowledgeable salesperson I have ever dealt with. This was the most comfortable car buying experience that we have ever had. More

A great car buying experience David Ward is truly easy to work with. When I met David and let him know what vehicle I was looking for he was more than eager to help me out. He answ David Ward is truly easy to work with. When I met David and let him know what vehicle I was looking for he was more than eager to help me out. He answered any and all questions I had about my upcoming purchase. He was truly professional in everything he did for me. What I really liked about David was that he always had a smile and was ,in my opinion, again, very eager to see that I did get the exact vehicle I was looking for. (And I did !) Buying this vehicle was truly a great experience for me. More

Best Car Buying Experience Ever Sue Hagle is a true professional. She is very friendly, knowledgeable, and was a pleasure with which to deal. She truly cares about her customers and Sue Hagle is a true professional. She is very friendly, knowledgeable, and was a pleasure with which to deal. She truly cares about her customers and gave me training on all the features of my new E550 4Matic. I would highly recommend Sue, if you visit Park Place. More

Excellent Customer Service in all Areas Ramzi and Jordan were awesome. The GL450 SUV was my 4th Mercedes and each experience has only gotten better. I am remembered from each time that I p Ramzi and Jordan were awesome. The GL450 SUV was my 4th Mercedes and each experience has only gotten better. I am remembered from each time that I purchase and the service that I receive is first class each time. I drive only the Mercedes-Benz and that is primarily due to the people and the service-Thank you Ramzi! More

Above and beyond service As a new resident of Texas, this was my first time at Park Place Dallas and due to the first-class service I will make them my first choice for any ve As a new resident of Texas, this was my first time at Park Place Dallas and due to the first-class service I will make them my first choice for any vehicle purchases in the future. Mr. Corey Johnson was honest, professional, knowledgable, and went out of his way to make the experience of purchasing a vehicle fun and seamless from beginning to end. Post sale, Corey has kept in touch to ensure everything is well with the vehicle and has been promptly available to answer any follow up questions I had. Loving the E63 and looking forward to being a repeat customer! More

Great experience This is my first Mercedes Benz, I bought a CLA 250 and Ramzi Baransi and his assistant made the experience very pleasant, the whole process was a diff This is my first Mercedes Benz, I bought a CLA 250 and Ramzi Baransi and his assistant made the experience very pleasant, the whole process was a different experience from other dealers, they let you come in and take your time and decide what to do no rushing you like other places, when you are ready they work with you to get you in the car. I definitely buy from them again. More

Outstanding service from beginning to end and beyond! I'm simply delighted to write a glowing review about not only this dealership but about the outstanding customer service from Bryan Chaffee and Ted Pe I'm simply delighted to write a glowing review about not only this dealership but about the outstanding customer service from Bryan Chaffee and Ted Petrocco in new car sales. As soon as I walked in, I was greeted warmly and welcomed as a valued customer. As for my car buying/leasing experience - simply amazing. Both of these fine gentlemen treated me with the utmost respect and professionalism through the entire process - they were helpful and collaborated perfectly to get me a great deal on my new 2015 ML. Bryan explained every detail to me through the process, every question answered and he was so thorough during the new car orientation - he went above and beyond to ensure my new car was perfectly detailed and 'setup in every way’...he walked me through all the features and took his time with me to ensure I was comfortable with all the functionality. He is a gem and I'm beyond grateful to him for a job well done. It is customer service like this that will keep me coming back to Park Place and Bryan - stellar individual and a true professional in every aspect. Thank you so much! More

Sales Consultant The purchase of our E350 from Park Place Motorcars was such a pleasant experience. We saw the car online Friday afternoon, made an appointment with S The purchase of our E350 from Park Place Motorcars was such a pleasant experience. We saw the car online Friday afternoon, made an appointment with Shilo on Saturday morning and drove the car home the same day. We highly recommend Shilo Gipson and Park Place Motorcars. More

Great experience - smooth & got everything I wanted! This was my first time to buy a car all on my own, and John Shepherd and the Park Place team made the process super easy and completely painless. I lo This was my first time to buy a car all on my own, and John Shepherd and the Park Place team made the process super easy and completely painless. I looked around the lot on my own on a Sunday, scheduled a test drive on a Wednesday, and went home with a Mercedes on Friday. After talking through what I was looking for, John found me the perfect car that fit all my criteria - even though I originally went in to test drive a different one, I couldn't have asked for a better experience in terms of customer service or satisfaction with my purchase. John has converted me from a long-time BMW owner to a lifetime Mercedes customers. Thanks John! More

Leasing C250 from Park Place Dallas Great experience with Bryan Chaffee. I had an existing lease with negative equity and wear and tear on windshield and tires and was able to work with Great experience with Bryan Chaffee. I had an existing lease with negative equity and wear and tear on windshield and tires and was able to work with Bryan to get into a new lease for a C250 at a competitive rate. When I showed up at the dealership for the new lease, the new car was cleaned, serviced, programmed and ready to go. I was in and out in less than 2 hours. As a result, I will be leasing with Bryan for my other MB vehicle in the next 3 - 6 months. Bryan was a pleasure to work with throughout the process. More