
Park Place Motorcars Dallas
Dallas, TX
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Treated like royalty I bought my first Mercedes June 7th, and what an amazing experience. Everyone I dealt with showed professionalism and friendliness. John Shepherd (m I bought my first Mercedes June 7th, and what an amazing experience. Everyone I dealt with showed professionalism and friendliness. John Shepherd (my sales associate) was so kind and helpful - explaining every step to me, taking time to teach me the basics of the command program, sharing his extensive knowledge of the car, and just treating me like a queen. I have always dreaded dealerships due to their high pressure tactics and lax after sales care, but Park Place was pleasantly different. This may have been my first Mercedes purchase, but it won't be my last - and I will buy it from Park Place. More
Outstanding Sales Effort Ramzi Baransi was superb! He worked with me extensively to design and order the exact 2015 MB S550 that I wanted. Until the car arrived, he called me Ramzi Baransi was superb! He worked with me extensively to design and order the exact 2015 MB S550 that I wanted. Until the car arrived, he called me regularly to inform me of the the car's production status. When the car arrived, it took me less than hour to drive it off the dealer's lot. This included negotiating the price, the value of my trade-in, financing, and reviewing the features of the new car so I could operate it properly. He was patience and knowledgeable about the car. He even introduced me to the service person that I would work with for maintenance. More
Great experience I had the best purchasing experience for a used car ever! I met David and he found me the perfect certified used car with low miles. It was exactl I had the best purchasing experience for a used car ever! I met David and he found me the perfect certified used car with low miles. It was exactly the car I was wanting. David was very caring and walked me through the whole sales experience with grace and class. The whole transaction was fast and efficient and I was on my way in my beautiful car. I have even saved David's contact information in my phone so I can easily share his number with friends that I can refer to him. More
Outstanding service Mr. Ramzi and Mr. Jordan were outstanding in helping me decide on the features and use of my new car, it was a great experience all around. thanks Mr. Ramzi and Mr. Jordan were outstanding in helping me decide on the features and use of my new car, it was a great experience all around. thanks More
2011 E350 David was a pleasure to work with. He k new his stuff and handled things in a very professional way. He'll get the next one too. David was a pleasure to work with. He k new his stuff and handled things in a very professional way. He'll get the next one too. More
Outstanding Sales Experience I have bought several cars in the last 35 yrs. This will rank as the best car buying experience. Right from the first time we met him and till he com I have bought several cars in the last 35 yrs. This will rank as the best car buying experience. Right from the first time we met him and till he completed the deal he was an absolute professional. He was kind, patient and very respectful. There was no pressure to buy the vehicle. We did not buy one but we bought 2 cars. Though we live in Houston I might just drive to Dallas to get the car serviced and see Bryan. His kindness and professionalism will go a long way in his success. Oh yes!!!. I will send many people in his direction. Vatsala Bhaskaran More
Fantastic Buying Experience We worked with John Shepherd on the purchase of a pre-owned vehicle and it was a great experience. We initially contacted John regarding a vehicle we We worked with John Shepherd on the purchase of a pre-owned vehicle and it was a great experience. We initially contacted John regarding a vehicle we saw on Auto Trader.com and began our buying experience through email. John was quick to respond to an answer to our questions and even provided trade-in information in this manner. We arrived at the dealership at 5:15 on a Saturday, and even though they were closing at 6:00 pm John took us for a test drive. We decided to purchase, and the transaction was completed by the Finance Department representative in a timely manner. We left the dealership at 7:30 with our new vehicle and a great appreciation of the customer service of the Park Place dealership. We would recommend John Shepherd and Park Place Mercedes Benz to anyone and everyone. More
Michael makes this easy! Michael is beyond helpful! He has had the answer for any question that I as a first time Mercedes owner might even think of. He is always available Michael is beyond helpful! He has had the answer for any question that I as a first time Mercedes owner might even think of. He is always available and always makes you feel as if you are his first priorty. A truly wonderful person. Thanks so much, Cindy Clark More
Best Mercedes Benz dealership in DFW! After a negative experience at another local Mercedes Benz dealership, I found the perfect GLK 350 at Park Place. I actually put off buying a new car After a negative experience at another local Mercedes Benz dealership, I found the perfect GLK 350 at Park Place. I actually put off buying a new car for many months because I didn't want the hassles involved in buying a new car. Had I known then what I know now, I would have driven to Park Place sooner. I've never had a more pleasant buying experience. Thank you Aimee for all of your assistance! More
Great Experience I just bought a new Mercedes from Aimee Thomas at Park Place Mercedes and it was the best experience I've had buying a new car. Aimee was very accessi I just bought a new Mercedes from Aimee Thomas at Park Place Mercedes and it was the best experience I've had buying a new car. Aimee was very accessible and her customer service was excellent! More