
Park Place Motorcars Dallas
Dallas, TX
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Purchase of 2014 S550 The team of Ramsi Baransi and Jordan Ashford are unquestionably the dynamic duo. This is the third Mercedes that I/my wife have bought from Ramsi, a The team of Ramsi Baransi and Jordan Ashford are unquestionably the dynamic duo. This is the third Mercedes that I/my wife have bought from Ramsi, and his customer service is second to none. Jordan has been invaluable to both my wife and me in providing personal service in connection with the operation of our vehicles, which has been extremely helpful given the new technology. Jordan continues to reach out to offer his assistance as I adapt to the significantly enhanced technology of the S550. Our family will continue to be loyal to Ramsi and Jordan as we consider future purchases. More
Excellent Customer Service It was a pleasure working with Mr. Corey Johnson. He was very friendly and respectful. I wasn't at Park Place to make a purchase, I was there for re It was a pleasure working with Mr. Corey Johnson. He was very friendly and respectful. I wasn't at Park Place to make a purchase, I was there for repairs. Corey explained how I could be in my dream car and he made it happen. Thanks Corey. More
Four out of four...can't get better than that.. Once again, Park Place was ahead of the curve. Mr. Beebe called me and politely informed me he was available to handle any needs I had in selecting m Once again, Park Place was ahead of the curve. Mr. Beebe called me and politely informed me he was available to handle any needs I had in selecting my automobile when the time came. When the time came, Mr. Beebe, now Jim, and Mr. Podor did all of the work, I only had to pick out the colors I wanted. I just drove away in my fourth E350 in a row from Park Place..each time the experience is easier and quicker. Wonder what Park Place will have to do to up the experience again? Thanks.. More
Fantastic experience!!! Justin was awesome!!!! He went above and beyond for me, even though I didn't purchase a Mercedes. He made the sale on his off day! Professionalism at Justin was awesome!!!! He went above and beyond for me, even though I didn't purchase a Mercedes. He made the sale on his off day! Professionalism at its best. More
What a great surprise!! When my husband pulled up on the lot to look at Mercedes, I was not in the mood to deal with car salesmans that day. Most experiences with buying a c When my husband pulled up on the lot to look at Mercedes, I was not in the mood to deal with car salesmans that day. Most experiences with buying a car is just gut wrenching to me and I really hate the process, but I have to say that it was a great experience and a great surprise that my husband had in store for me that day. The dealership is very accommodating for their customers and the staff is amazing. My salesman was Kevin Jackson and he was the best, I will definitely be going back when I'm ready to purchase again. More
Leann McCants is the Best! Being a long-time Lexus owner/fan, I persuaded my husband to at least "just look" at Mercedes as my next car. He was in favor (his business partner - Being a long-time Lexus owner/fan, I persuaded my husband to at least "just look" at Mercedes as my next car. He was in favor (his business partner -- Jim McClure -- is a longtime Park Place customer), and I was greeted by a smiling, very informative Leann McCants. As a woman looking for a car to purchase, it can be disconcerting. Leann made it so easy for me every step of the way. Delivery of the car was very exciting (it IS gorgeous), and she spent a great amount of time explaining the details of the car (both in and out). I feel I can call her at any time with any question -- she is so wonderful to work with and has made this purchase a happy experience. Would I consider myself a part of the Park Place Motorcars family now? Yes. Would I use Leann McCants as my sales representative? Absolutely. Thank you for this wonderful opportunity (I suppose I should thank my husband too!!) -- Pat Harloe More
CLA 250 delivered classically So bought a car for the first time in states & chose Mercedes CLA 250. Its the cheapest Merc, built to eat in the sales of upscale Hondas. I visited t So bought a car for the first time in states & chose Mercedes CLA 250. Its the cheapest Merc, built to eat in the sales of upscale Hondas. I visited the Honda dealership, chevy & then Merc Plano & finally Merc ParkPlace. and then my search stopped. They were able to provide me the car for test drive, despite of high demand of the vehicle. Plano merc, did not even have one to test drive. Park Place treated me royally to deliver the car. The experience was worthwhile. I was a tough customer to deal with, as i would haggle often and indecisive. I even chose EDP midway & they entertained it. It was nice working with them, i would like to refer these guys, if you want to buy a luxury car. More
Best first time buying experience ever! It was such a pleasure to work with John Shepherd! While looking for a used BMW I had visited many dealerships where the representatives were like vu It was such a pleasure to work with John Shepherd! While looking for a used BMW I had visited many dealerships where the representatives were like vultures and just wanted to sell. Before coming to Park Place I visited a dealership that came from a place of no and was extremely worried about me being a first time buyer. Needless to say, I had extreme doubt when I finally got to Park Place. John made all of these negative feelings go away immediately and assured me that Park Place is THE dealership that cares and wants to work with me. Right from the start, John came from a place of yes and helped me get everything I wanted. The experience of looking for a used car is usually stressful, however John created a stress free environment and buying my car was actually fun! I appreciate working with this dealership and John Shepherd and rave about my experience to anyone who will listen. John, I'll be looking for you in a few years to make the switch and buy my new Mercedes! More
Thoroughly professional AND at the same time, friendly. Sue Hagle is as pleasant -- I daresay fun! -- and efficient and effective a car sales person as I have ever dealt with. She worked with us to get me Sue Hagle is as pleasant -- I daresay fun! -- and efficient and effective a car sales person as I have ever dealt with. She worked with us to get me exactly the car I wanted at what I came to trust was the best price, and the car was delivered when promised and is pure perfection. Never before has purchasing a car been a good, much less a great experience. Sue Hagle made it fantastic! More
Bryan was exceptional and I would highly recommend him! My husband and I live in The Woodlands, so naturally, we initially ventured out to the Houston dealership. We had such a poor experience with the Ho My husband and I live in The Woodlands, so naturally, we initially ventured out to the Houston dealership. We had such a poor experience with the Houston sales associates and manager, that friends of ours encouraged us to give the Dallas dealership a shot. Within minutes of making an online inquiry, Bryan emailed and followed up with a phone call. I provided Bryan with all the specifications that i was looking for and within two hours he contacted me, letting me know how many cars in the state existed, how many were in the desired color, and how many had all my specifications. In my brief communication with the Houston dealership, they were so disorganized that they couldn't even find the car I was looking for, and informed me that they'd have to custom order it (which would take anywhere from 2-3 months). Bryan found the car I wanted within hours. After several emails (3-4) and one phone call, the car was mine! We enjoyed working with Bryan so much that we drove from The Woodlands to Dallas just to pick up the car! Bryan was extremely knowledgable and his customer service was exemplary. He even took the time to preset destinations from our town, as well as local radio stations. Bryan's customer service really set this experience apart from the other dealers and brands, so much so that my husband is considering purchasing a new Mercedes for himself, only through Bryan of course! More