
Park Place Motorcars Dallas
Dallas, TX
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Purchasing a car at Park Place Motorcars Dallas has been an excellent experience. My sales person David Ward has continued to meet my needs on each visit. Thank you Mr. Joel Moss for your assistance as well an excellent experience. My sales person David Ward has continued to meet my needs on each visit. Thank you Mr. Joel Moss for your assistance as well! Great experience!! More
Eric Johnson is amazing. He worked out a deal for me when I thought there was no hope. He helped me move from a lease to a purchase in record time. It was good to see the pandemic didn't win this one. I'm h I thought there was no hope. He helped me move from a lease to a purchase in record time. It was good to see the pandemic didn't win this one. I'm happy, he's happy. Thank you Eric. More
The communication seemed to lagged with the sales person. When I would ask a question, it would take a day or two before I received a response. Then responses didn't always compute. I was informed that th When I would ask a question, it would take a day or two before I received a response. Then responses didn't always compute. I was informed that the 2021 GLB's would not cost more, but they did. I was under the impression that when I made the special custom built that the discount that was offered in Sept or Oct, would have been applied to the vehicle, but it didn't. I wasn't given sufficient instructions on how to operate the GLB. I didn't know how to lock it, how to remote state it, etc... More
Easy, seamless, & flawless process! Flew in and they picked me up from the airport & was able to test drive, sign, pay & keys out the door all in less than 2 hours. Would 100% buy from them again. picked me up from the airport & was able to test drive, sign, pay & keys out the door all in less than 2 hours. Would 100% buy from them again. More
Terrible service and terrible customer service (my vehicle was super late and the "loaner" was limited in miles. I was at this location for over 1.5 hours and they didnt seem to care (just empty apolo vehicle was super late and the "loaner" was limited in miles. I was at this location for over 1.5 hours and they didnt seem to care (just empty apologies). Beware all you rich people. More
KaDarius was a breath of fresh air to work with. The whole car buying experience can be long and dreadful. But KaDarius an absolute pleasure. He was very professional and knowledgeable. He respected wha whole car buying experience can be long and dreadful. But KaDarius an absolute pleasure. He was very professional and knowledgeable. He respected what I wanted and exceeded all of my expectations. They made everything so convenient. He was courteous and outgoing. This was the fastest and easiest processes I’ve ever experienced in purchasing a car. I was in and out within a hour. And I absolutely love my car! More
JD made the process smooth for me. He knew what I wanted, had the car ready to drive and sealed the deal without me being there all day. He was efficient, gave me a good deal and explained all the perks of o had the car ready to drive and sealed the deal without me being there all day. He was efficient, gave me a good deal and explained all the perks of owning a Mercedes. More
From Sales to Service - there are no apparent protocols or standard operating procedures found here. Everyone shoots from the hip making the overall experience quite frustrating. I leased the vehicle on J or standard operating procedures found here. Everyone shoots from the hip making the overall experience quite frustrating. I leased the vehicle on January 30, 2021 and got my paperwork for this on March 8, 2021. My GLE 350 is already in for several nuances such as the car nudging while in park and the service people have got to be the absolute worst. More
Park place motorcars provides with the best class leading services. Hassle free service. If you buy from here there will no problem in any services you require from them. services. Hassle free service. If you buy from here there will no problem in any services you require from them. More
Very rude. She seemed like she didn’t want to bother even helping us..like she was forced and humoring is. Very dismissive and unfriendly. If stopped caring to buy a car it was because of her. So rude and ki helping us..like she was forced and humoring is. Very dismissive and unfriendly. If stopped caring to buy a car it was because of her. So rude and kinda stuck up. More