Park Place Motorcars Dallas

Michael, Jeff and everyone at the dealership we encountered was just excellent. We have purchased a Mercedes at the Plano dealership and their service is pretty bad, we decided to try Park Place a encountered was just excellent. We have purchased a Mercedes at the Plano dealership and their service is pretty bad, we decided to try Park Place and WOW! what a difference. The dealership is beautiful, clean and well kept. Everyone we met there was helpful, friendly, knowledgeable and gave extraordinary customer service. We are very happy with our new SL and are thrilled to of found such an extraordinary dealership that we will continue to work with when making future purchases. More

Dealership welcoming and pristine. Adam B was attentive, knowledgeable, flexible and thorough. Not pushy. Vehicle education was thorough. Adam introduced me to the service advisor. Excellent experience. knowledgeable, flexible and thorough. Not pushy. Vehicle education was thorough. Adam introduced me to the service advisor. Excellent experience. More

This was the greatest experience I have ever had buying a car. I was treated like "instant family" and a trusted friend. LeAnn and Hesham made my experience seamless and thorough all of the way through finan car. I was treated like "instant family" and a trusted friend. LeAnn and Hesham made my experience seamless and thorough all of the way through finance. I drove away in awe at how relaxed this process was. LeAnn has continued to make sure I have been taken care of with any questions that have come up about the after driving it for a few weeks. She directed me to a service contact near to my home and arranged for him to contact me; which he did right away. Her follow through and professionalism is impeccable. Thank you Park Place for hiring such fabulous employees of the utmost personal integrity! I will be back for future purchases. More

It is always a pleasure to deal with Mr Baransi. He is a very professional and friendly person. It would recommend him to anyone who is looking for a great experience in buying new car. very professional and friendly person. It would recommend him to anyone who is looking for a great experience in buying new car. More

I went to Park Place with some friends to get their new car and before I left I was signing a contract for a new Mercedes.Scott was very helpful and knowledgeable about the Mercedes Fleet. I have recommend car and before I left I was signing a contract for a new Mercedes.Scott was very helpful and knowledgeable about the Mercedes Fleet. I have recommended him to several friends and colleagues already and will continue to do so. Park Place as a dealership was very friendly and more than eager to assist with any question. I have never had such a great experience and I will be back soon. More

Excellant experience, very helpful through out the buying and closing process. Completely went over the operation of all the electronics and mechanics of the vehicle. Very pleasant and very knowledgeable on and closing process. Completely went over the operation of all the electronics and mechanics of the vehicle. Very pleasant and very knowledgeable on the setup of all the electronics, also have received several calls since the purchase as to any additional questions concerning the Mercedes-Benz. More

Amine is by far the best sales consultant I worked with. His extraordinary customer service skills, combined with his knowledge, friendship and willingness to help in order to make the best decision, made m His extraordinary customer service skills, combined with his knowledge, friendship and willingness to help in order to make the best decision, made my purchasing process easy and flawless. More

Both the dealership, Park Place, and the sales representative, Amine Dirare, exceeded my expectations. I researched the Mercedes ML350 for months on my own, until I was sure that it was the righ representative, Amine Dirare, exceeded my expectations. I researched the Mercedes ML350 for months on my own, until I was sure that it was the right choice for me. The dealership's excellent website allowed me to check on options, prices and inventory in advance, on my own and without pressure. When I went to Park Place to do a test drive, Amine was able to listen, assess my needs, and meet me where I was, without resorting to canned sales pitches and time-wasting tactics. We were able to strike a deal pretty quickly, without the gamesmanship that I had experienced at some dealerships in the past. Amine even made the first proposal on price rather than making me give them "my number." I was satisfied with the final price (and the trade in allowance for two cars), which compared favorably with what various online websites had led me to expect. Now, two months after the deal, I have no buyer's remorse, only positive feelings about my choice of vehicle and the negotiation of the deal. What made this such a positive experience for me? Professionalism -- Park Place exudes quality and attention to detail in every way, in the products, the facilities and the people. Respect -- Amine did not waste my time, and he made sure I had all the time I needed to test drive, choose the color, and get comfortable with all aspects of the deal. Follow-Through -- Amine kept every promise he made both during and after the sale, including keeping me informed, minimizing red tape, being sure I left with a full tank of gas, and getting my permanent license plates timely. Customer Orientation -- Amine reflected well the Park Place dealership's evident philosophy of putting the customer first, in the sense of trying to see things from the customer's point of view. I felt that my needs had been anticipated so well that I could focus on the big thing for me -- "I'm buying an expensive car' -- without distractions and delays. The whole environment was conducive to making a good deal, for both me and the dealership. More

I have bought my last two cars from Winston and he is always very patient and informative. I did not feel pushed and he made me feel welcome to drive and look as many different cars as I wanted. Whenever always very patient and informative. I did not feel pushed and he made me feel welcome to drive and look as many different cars as I wanted. Whenever I have asked him about anything in particular he has been able to get the answers. He is always a pleasure to work with. I highly recommend him, he spent a lot of time with me. More

I would definitely recommend Bryan Chaffee and Park Place Mercedes Benz of Dallas. My Sales Agent Bryan Chaffee was great. He was professional and treated me with respect through the whole negotiating proc Mercedes Benz of Dallas. My Sales Agent Bryan Chaffee was great. He was professional and treated me with respect through the whole negotiating process. I was looking at two different vehicles at different dealerships (Park Place Dallas and Mercedes Benz of Dallas) and was trying to get the best deal that I could. Both dealerships were well aware that I was speaking to both of them. MB Dallas did get me a great deal which slightly beat the Park Place deal in price but on a different vehicle (not apples to apples) but ultimately I chose the vehicle (and deal) that was offered at Park Place which was black with the Sports Package on the GLK350. It was a tough decision but I liked the vehicle better at Park Place. I contacted MB Dallas within 5 hours of them providing me with their best offer (made to beat Park Place) to let them know I chose the other vehicle (at the time it had nothing to do with MB Dallas dealership just my preference of vehicle) and the sales agent at MB Dallas became aggressive and asked if there was anything he could do to recoup the time spent with me (which was all over the phone and pretty limited, in my opinion). The fact that the sales agent at MB Dallas ended up treating me very disrespectfully, even though I was up front and honest with them about my negotiating with another dealership and my letting MB Dallas know extremely quickly of my decision, only solidified that I made the right decision in choosing Bryan Chaffee and Park Place Dallas. Bryan Chaffee does not make you feel pressured but rather gives you all the information you need to make an informed decision. Bryan certainly wanted a sell from me but even when he thought I might choose another dealership (and vehicle) he still treated me with respect and just told me the pros of him and his dealership. He never made me feel pressured or bad if I really wanted the other vehicle at MB Dallas. Bryan's style of selling vehicles was truly refreshing and why he has received my business now and in the future. Once I purchased the vehicle, Bryan spent a lot of time with me going over the features of the vehicle and answering my questions. He is still available for me today when I have any questions which is awesome. Thanks, Bryan! More