Park Place Motorcars Dallas

Awesome customer service from sales to service I’m not Awesome customer service from sales to service I’m not sure about some of the indicator lights,that’s showing up on my dashboard. If it’s not a pro Awesome customer service from sales to service I’m not sure about some of the indicator lights,that’s showing up on my dashboard. If it’s not a problem. Can someone show me more about this newer model. More

My last 4 cars have been from Park Place. This was my first interaction with Michael Crowder. The previous 3 cars were with a different person, who is no longer there. Michael was outstanding. We discuss first interaction with Michael Crowder. The previous 3 cars were with a different person, who is no longer there. Michael was outstanding. We discussed all the details over the phone first. I told him specifically what I wanted and needed. Michael delivered. I only had to make one visit to the dealership to complete the transaction. My fiance was so impressed, she contacted Michael hoping to obtain her first Mercedes. Well, there are now two new Mercedes in our garage and we are paying the same as we were for our last two cars. Michael is professional, knowledgeable, and trustworthy. I look forward to dealing with him for years to come. Chris M. Plano, TX More

Mr. Winston Holyfield is Spectacular at his job!!! I was very pleased as always with my purchase! There were some hiccups in the service department but they made it right at the end of the day. And I'm very pleased as always with my purchase! There were some hiccups in the service department but they made it right at the end of the day. And I'm grateful! More

Mr. Holyfield is always professional when working with me and my husband. I find him to be personal and considerate. He does his home work and have choices for us to choose from. He is my go to person when p and my husband. I find him to be personal and considerate. He does his home work and have choices for us to choose from. He is my go to person when purchasing from Park Place. More

Ericka’s service was exceptional! She will be my go to person from now on when buying a car. Nobody better. Thank you very much! person from now on when buying a car. Nobody better. Thank you very much! More

Terrible experience. I was ready to buy entry level SUV. After asking what's the difference between GLA 250 and Q3 in the same price range, I was told that why I am bothering to come to Mercedes if I consid After asking what's the difference between GLA 250 and Q3 in the same price range, I was told that why I am bothering to come to Mercedes if I consider Audi. Sales person refused to answer any further questions, stating that Mercedes is just better car and no point even explaining. I felt very disrespected and unappreciated. The same day I went to Audi dealership and bought Q3. Well, all you lost is my business. More

Ray is the best ! I appreciate the professionalism , the patience and how he treated me with the utmost respect. My next purchase will be with him. patience and how he treated me with the utmost respect. My next purchase will be with him. More

I just purchased my 5th vehicle from Park Place in the past 20 years and they are simply unmatched in customer service and professionalism in my opinion. I highly recommend Park Place, and Brian Johnson past 20 years and they are simply unmatched in customer service and professionalism in my opinion. I highly recommend Park Place, and Brian Johnson in sales. More

You can purchase a luxury car from many places, but the dealership itself makes buying from Park Place a luxury experience like no other. And Brian Johnson sets the bar for defining and delivering a profes dealership itself makes buying from Park Place a luxury experience like no other. And Brian Johnson sets the bar for defining and delivering a professional, caring luxury experience. He is nothing short of amazing and I will forever purchase from him. Thank you, Brian. More

First time Luxury car blues. What should have been an exciting experience turned out to be disappointment after disappointment. I initially talked to Augustine on the phone concerning my visit to look at exciting experience turned out to be disappointment after disappointment. I initially talked to Augustine on the phone concerning my visit to look at a used S550. I was told he was unavailable when I arrived and was served by a grumpy abrasive Best Craig. He was very short on responding to my questions like I was disturbing him. On a few occasions I started to ask for someone else to assist me. However I was attempting to be be bigger than the bad atmosphere I was experiencing. Long story short. I was there comparing a park palace vehicle to another I had found online. Instead of trying to assist me in making a decision he said “I don’t care about the other car”. I have never been treated so rudely but maybe that is how it’s done on this vehicle buying level. If that wasn’t enough. I returned one week to the date of my purchasing a 2014 S550 from Park Place to ask about the outdated computer system. I asked for the used car sales manager. Rola. He came out I explained my concerns and questions. He states let me go and look it up. Instead of him returning guess who shows up, yep Best Craig. I told him I did not ask for him I asked for the manager. He tells me the manager is NOW unavailable. My post is not so much about the vehicle as it is about the service or the lack there of I received. This was supposed to be a “top of the line” service and vehicles. I guess 1 out of 2 is not bad. Disappointed in the Park Place experience. More